Ennismore is hiring: Housekeeping – Lobby Attendant in St. Louis

Overview

Location: 21c St Louis, 1528 Locust St, St. Louis, MO 63103, USA

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Responsibilities

• Reports To: Housekeeping Manager
• General purpose: Cleans and prepares guest rooms and public areas by meeting an established standard of cleaning to assure guest satisfaction and the overall appearance of the property.
• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies for daily use, and keeps carts and storerooms organized in a clean and orderly fashion.
• Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas, and hallways to maintain a clean and presentable facility at all times.
• Occasionally uses ladders or stools to clean hard to reach areas.
• Washes shower walls and tubs, cleans toilets and stall walls, wipes exposed pipes, cleans mirrors, sinks and walls.
• Replaces towels, soaps and all room amenities. Restocks literature that has been removed or soiled by previous guests to ensure hotel standards for arriving guests.
• Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dusts and polishes all furniture, fixtures and wall hangings, including reaching vents and ceiling corners with a duster.
• Remates beds with fresh linen and checks bedspreads, blankets and bed pads for cleanliness; replaces if soiled. Lifts mattresses to check for soil between mattresses and under bed.
• Checks closets for cleanliness, wipes closet doors/handles/overhead shelves, and restocks guest room supplies such as hangers, extra blankets and pillows.
• Vacuum rooms, public areas and hallways, operating vacuums weighing up to 25 lbs., and lift/move heavy furniture as needed to vacuum entire carpet area, including underneath and hard-to-reach areas.
• Inspects door and window locks to ensure they work and alerts management to any unsecured or unsafe conditions.
• Inspects room equipment (TV, lights/lamps, faucets, docking stations and iPods) to ensure proper working order and reports deficiencies in writing to the Executive Housekeeper for prompt repair/resolution.
• Sees to custody of equipment, keys and supplies at all times to protect and preserve hotel property.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned by management.
• Cleans patio/balcony areas by sweeping or hosing the floor and wiping down all furniture and fixtures, picking up garbage and cleaning doors and windows.
• Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel.
• Other duties as assigned by supervisor or manager.

Qualifications

• Must be able to understand and follow verbal and/or written instructions and communicate effectively both verbally and in writing.
• Clean and professional appearance.
• Must pass a background check.
• Physical qualifications: able to maneuver fully loaded maid cart weighing up to 50 lbs through hallways and into/out of closets during the entire work day.
• Must be able to push, pull, bend and kneel constantly throughout the day.
• Must be able to bend down and get on and off the floor numerous times per day.
• Education/Formal Training: High School Diploma/GED
• Experience: Experience a plus, but not required.
• All information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. The EEO poster is available here: http://www1.eeoc.gov/employers/poster.cfm

Additional Information

All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. The EEO poster is available here: http://www1.eeoc.gov/employers/poster.cfm