Workplace Experience Coordinator - Atlanta, GA Job at CBRE in Atlanta

Overview

Workplace Experience Coordinator - Atlanta, GA

Location: Atlanta, Georgia, United States

Job posted recently. This role is part of the Workplace Experience function and is focused on delivering world-class customer service to employees and visitors of a designated building.

What You’ll Do

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Answer the telephone professionally. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events, including securing event space, setup and teardown, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure safety.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed or complicated information within the team. Follow directions as given by the manager.
• Impact through clearly defined duties and procedures; solve straightforward problems with existing processes and limited discretion.

What You’ll Need

• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
• HS Diploma or GED or Equivalent Experience Required.
• A minimum of 3-4 years of front desk, concierge, customer service, or other hospitality experience.
• Open and flexible work schedules.
• Ability to comprehend and interpret instructions and memos; able to ask clarifying questions. Willingness to present information to an internal department and/or large groups of employees.
• Comfortable meeting and engaging with new people with a warm demeanor; ability to assess circumstances, empathize, and offer help.
• High attention to detail with strong verbal and written skills.
• Ability to work with significant walking or mobility; ability to stand for extended periods, reach, bend, stoop, push/pull, and frequently lift up to 40 lbs.

Why CBRE?

A culture of respect, integrity, service, and excellence crafts our approach to every opportunity.

Equal Employment Opportunity

CBRE is committed to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations

CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

Note: This is a live job posting for a CBRE Workplace Experience Coordinator role in Atlanta, GA. Other related roles are listed for reference.