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Brebeuf Jesuit Preparatory School

Brebeuf Jesuit Preparatory School is hiring: IT Helpdesk Support Specialist in I

Brebeuf Jesuit Preparatory School, Indianapolis, IN, United States, 46262

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Job Opening: IT Helpdesk Support Specialist

Full-Time | On-Site | Indianapolis, IN

Are you passionate about solving tech puzzles and helping others thrive in a digital world? Brebeuf Jesuit Preparatory School is seeking a skilled and service-oriented Tier 1 IT Helpdesk Support Specialist to be the friendly face of our technology team.

In this full-time, on-site role, you’ll support faculty, staff, and students by resolving hardware and software issues, setting up devices and accounts, and ensuring our systems run smoothly. If you're a problem-solver with strong communication skills and a heart for service, we want to meet you.

DUTIES/RESPONSIBILITIES

The following list of responsibilities is not exhaustive. Others may be assigned, subject to reasonable accommodations.

What You’ll Do:

  • Be the first point of contact for tech support across campus
  • Troubleshoot issues with computers, printers, software, and connectivity
  • Set up new accounts and devices for employees and classrooms
  • Maintain helpdesk tickets and document resolutions
  • Assist with system upgrades, installations, and AV equipment
  • Contribute to ensuring the stable and efficient operation of our tech systems.

What You Bring:

  • 2+ years of Tier 1 helpdesk experience
  • Familiarity with Windows, MacOS, Chromebooks, Office 365, Google Workspace
  • Basic networking knowledge (Active Directory, TCP/IP, DNS)
  • Excellent communication and customer service skills
  • A collaborative spirit and attention to detail
  • CompTIA A+ certification is a plus

Why Join Us:

At Brebeuf Jesuit, we believe in the power of community. This role offers the opportunity to shape meaningful experiences, build lifelong connections, and contribute to a mission-driven institution that values inclusion, service, and excellence.

Brebeuf Jesuit is an Equal Opportunity Employer. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

If you have any questions concerning the application process, please contact Human Resources athr@brebeuf.org.

BREBEUF JESUIT MISSION STATEMENT

Brebeuf Jesuit, a Catholic and Jesuit school, provides an excellent college preparatory education for a lifetime of service by forming leaders who are intellectually competent, open to growth, loving, religious and committed to promoting justice. Fostering a culture of understanding and dialogue, Brebeuf Jesuit seeks and welcomes students from diverse religious, ethnic and socio-economic backgrounds. Students at Brebeuf Jesuit are called to discover and cultivate the fullness of their God-given talents as a responsibility and as an act of worship.

Brebeuf at a glance

Brebeuf at a glance: Download a packet to learn more about employment at Brebeuf Jesuit.

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