Atlas Trillo Heating & Air Conditioning
Dispatcher - San Jose, CA
Atlas Trillo Heating & Air Conditioning, San Jose, California, United States, 95199
Company Name
Atlas Trillo Heating & Air Conditioning
Overview
Atlas Trillo is part of the nation's leading providers of plumbing and heating/air conditioning and we currently have an excellent opportunity for a Dispatcher to join our team.
We offer $24.00 - 28.00/hr. depending on experience Comprehensive benefits package including medical, dental, vision, prescription & life insurance 401(k) plan with company match 13 days paid time off and 8 paid holidays Quality, comprehensive paid training programs Clean office environment with strong team culture Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.) Opportunity to give back to your community through partnership with St. Jude Children's Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More! Promotion opportunities! We love to promote existing employees who demonstrate skills and work ethic of success! Responsibilities
Ensure service technicians are dispatched efficiently and customer needs are met promptly Set and schedule technician appointments for jobs Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day Enter customer data into the computer Resolve and assist customers by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements Qualifications
What do you need
High school diploma or GED equivalent, or a combination of related experience and/or advanced training/education One or more years as a dispatcher/scheduler Ability to work a full-time Tuesday-Saturday or Sunday-Thursday schedule at the office Ability to thrive in a fast-paced environment and to meet and exceed expectations A strong degree of self-motivation to provide exceptional customer service to customers Excellent organizational skills and the ability to coordinate multiple appointments Demonstrated listening, written/verbal communication, and interpersonal skills Computer proficiency, including working knowledge of Microsoft Office products, including Excel and Word Knowledge of the local geographic territory Ability to pass a criminal background check and drug screen
If you are interested in joining our team and growing your career, please apply today!
Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
Atlas Trillo Heating & Air Conditioning
Overview
Atlas Trillo is part of the nation's leading providers of plumbing and heating/air conditioning and we currently have an excellent opportunity for a Dispatcher to join our team.
We offer $24.00 - 28.00/hr. depending on experience Comprehensive benefits package including medical, dental, vision, prescription & life insurance 401(k) plan with company match 13 days paid time off and 8 paid holidays Quality, comprehensive paid training programs Clean office environment with strong team culture Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.) Opportunity to give back to your community through partnership with St. Jude Children's Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More! Promotion opportunities! We love to promote existing employees who demonstrate skills and work ethic of success! Responsibilities
Ensure service technicians are dispatched efficiently and customer needs are met promptly Set and schedule technician appointments for jobs Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day Enter customer data into the computer Resolve and assist customers by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements Qualifications
What do you need
High school diploma or GED equivalent, or a combination of related experience and/or advanced training/education One or more years as a dispatcher/scheduler Ability to work a full-time Tuesday-Saturday or Sunday-Thursday schedule at the office Ability to thrive in a fast-paced environment and to meet and exceed expectations A strong degree of self-motivation to provide exceptional customer service to customers Excellent organizational skills and the ability to coordinate multiple appointments Demonstrated listening, written/verbal communication, and interpersonal skills Computer proficiency, including working knowledge of Microsoft Office products, including Excel and Word Knowledge of the local geographic territory Ability to pass a criminal background check and drug screen
If you are interested in joining our team and growing your career, please apply today!
Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.