Tyler Technologies
Revenue Operations Senior Director
Tyler Technologies, Overland Park, Kansas, United States, 66213
Revenue Operations Senior Director
Apply Online
As a part of Tyler's corporate staff, you will make an impact on outcomes that affect various areas of the company. Your work will ultimately support our team members, clients, stakeholders, and the public sector.
Location Yarmouth, Maine | Plano, Texas | Overland Park, Kansas
Travel 0-5%
Responsibilities
Command Center Analytics
Lead in building out of a strategic executive-level dashboard of key operational metrics to drive and monitor the health of our payment operations.
Architect and implement a centralized revenue data strategy that harmonizes disparate systems and sources (Payments Engine, CRM, billing systems, processor DFM files and more).
Develop scalable data pipelines and dashboards capable of supporting real-time insights.
Identify necessary tooling and software to drive ongoing data-informed decision-making.
Establish pertinent dashboard KPIs aimed at tracking operational performance, monitoring operational health, and driving revenue growth.
Analyze the revenue streams from various Tyler divisions and product lines - understanding transaction volumes, optimizing payment costs, and determining impact of pricing and business decisions.
Assist in what-if scenario modeling related to merchant migration, product launches, and other initiatives.
Understand merchant setup, implementation pipelines, and sales pipelines and how those flows contribute to revenue generation, revenue acceleration and margin improvement.
Revenue Operations Reporting
Analyze trends within the key performance indicators, including payment processing volumes, transaction revenue breakdowns by product line, volumes and counts by processor, and similar.
Own the command center reporting build for executive leadership, including in-depth analysis of processing volumes, merchant boarding, billing and operational alerts.
Create a reporting view of processing volumes by processor source, product line, and payment method.
Create a reporting view of processing footprint by geographic, division, and other client-base attributes.
Create a reporting view of boarding SLAs, merchant additions, merchant attrition, red-flag and fraud indicators.
Create a reporting view on expense management, cost per transaction, and qualifying transactions.
Organizational Partnering
Partner across all functional areas of the team to support 2030 Transaction Revenue financial goals.
Develop familiarity with payment products, service offerings, merchant setup, pricing approaches, and platforms and the leaders that support them.
Work with business leaders in Operations, Development, and Sales to identify and monitor KPIs that aid their day-to-day operations.
Collaborate with senior leadership to drive strategic initiatives and revenue growth.
Aid in proactive, strategic reporting initiatives - as well as ad hoc queries and inquiries.
Demonstrate the ability to translate complex technical concepts into business terms.
Qualifications
5-10 years of experience in Revenue Operations and/or Data Strategy roles
Proven experience in the payments industry, with a focus on fin tech solutions.
Bachelor's degree in business, Finance, or Data Science; MBA or advanced degree preferred.
Exceptional analytical skills, process-oriented mindset, with an attention to detail - while maintaining the ability to think strategically
Excellent interpersonal skills, including verbal and written communication, to business leaders and executives.
Taking Care of You & Your Family Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.
Apply Online
Requisition Number: 2025-7805
#LI-Remote
#LI-ZJ1
Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
#J-18808-Ljbffr
As a part of Tyler's corporate staff, you will make an impact on outcomes that affect various areas of the company. Your work will ultimately support our team members, clients, stakeholders, and the public sector.
Location Yarmouth, Maine | Plano, Texas | Overland Park, Kansas
Travel 0-5%
Responsibilities
Command Center Analytics
Lead in building out of a strategic executive-level dashboard of key operational metrics to drive and monitor the health of our payment operations.
Architect and implement a centralized revenue data strategy that harmonizes disparate systems and sources (Payments Engine, CRM, billing systems, processor DFM files and more).
Develop scalable data pipelines and dashboards capable of supporting real-time insights.
Identify necessary tooling and software to drive ongoing data-informed decision-making.
Establish pertinent dashboard KPIs aimed at tracking operational performance, monitoring operational health, and driving revenue growth.
Analyze the revenue streams from various Tyler divisions and product lines - understanding transaction volumes, optimizing payment costs, and determining impact of pricing and business decisions.
Assist in what-if scenario modeling related to merchant migration, product launches, and other initiatives.
Understand merchant setup, implementation pipelines, and sales pipelines and how those flows contribute to revenue generation, revenue acceleration and margin improvement.
Revenue Operations Reporting
Analyze trends within the key performance indicators, including payment processing volumes, transaction revenue breakdowns by product line, volumes and counts by processor, and similar.
Own the command center reporting build for executive leadership, including in-depth analysis of processing volumes, merchant boarding, billing and operational alerts.
Create a reporting view of processing volumes by processor source, product line, and payment method.
Create a reporting view of processing footprint by geographic, division, and other client-base attributes.
Create a reporting view of boarding SLAs, merchant additions, merchant attrition, red-flag and fraud indicators.
Create a reporting view on expense management, cost per transaction, and qualifying transactions.
Organizational Partnering
Partner across all functional areas of the team to support 2030 Transaction Revenue financial goals.
Develop familiarity with payment products, service offerings, merchant setup, pricing approaches, and platforms and the leaders that support them.
Work with business leaders in Operations, Development, and Sales to identify and monitor KPIs that aid their day-to-day operations.
Collaborate with senior leadership to drive strategic initiatives and revenue growth.
Aid in proactive, strategic reporting initiatives - as well as ad hoc queries and inquiries.
Demonstrate the ability to translate complex technical concepts into business terms.
Qualifications
5-10 years of experience in Revenue Operations and/or Data Strategy roles
Proven experience in the payments industry, with a focus on fin tech solutions.
Bachelor's degree in business, Finance, or Data Science; MBA or advanced degree preferred.
Exceptional analytical skills, process-oriented mindset, with an attention to detail - while maintaining the ability to think strategically
Excellent interpersonal skills, including verbal and written communication, to business leaders and executives.
Taking Care of You & Your Family Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.
Apply Online
Requisition Number: 2025-7805
#LI-Remote
#LI-ZJ1
Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
#J-18808-Ljbffr