Glean
Product Manager, Admin and Enterprise Platform
Glean, San Francisco, California, United States, 94199
Product Manager, Admin and Enterprise Platform
About Glean: Founded in 2019, Glean is an AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating with tools like Google Drive, Slack, and Microsoft Teams, Glean helps employees access the right knowledge at the right time to boost productivity and collaboration. Glean provides enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to redefine how employees work. About the Role: As Glean’s PM for the Admin Experience, you’ll own the experience and control plane that helps enterprises roll out Glean fast and scale usage with confidence. You’ll turn complex deployment and configuration flows into delightful, self‑serve experiences and ship tools that keep workspaces healthy at scale. Your work will accelerate value for users, shorten time‑to‑value, boost activation, and unlock expansion. You will: Partner deeply with enterprise admins and product teams to map onboarding, rollout, and adoption journeys Chart the future of the AI powered admin experience Own the roadmap for Admin Console: self‑serve onboarding, data source setup, health/status, notifications, and workspace‑wide configuration Create adoption levers, guided setup, templates, recommended defaults, in‑product education, and safe experimentation to enable effortless enterprise rollouts Collaborate with Connectors, Core Product, and Support to reduce setup friction and improve reliability at scale Instrument and drive KPIs such as time‑to‑first‑value, connector setup success, workspace health score, admin engagement, and support burden reduction Orchestrate cross‑functional launches with Design, Engineering, Customer Success, and Marketing to deliver impactful, on‑time releases Build durable processes, release management, rollout guardrails, deprecation and migration playbooks to sustain velocity as we scale About you:
4+ years of product management experience in SaaS, building enterprise admin or platform experiences that drive activation, adoption, and scale Strong technical foundation; comfortable with APIs, data models, and admin UX for complex, multi‑system configurations Proven track record of shipping admin surfaces or consoles that measurably improve outcomes Excellent written and verbal communicator who simplifies complexity and drives alignment across Engineering, Design, Customer Success, and GTM Early adopter of AI—excited to build admin experiences that help customers scale AI‑powered knowledge discovery across their organizations Location: This role is hybrid (3-4 days a week in one of our SF Bay Area offices) The standard base salary range for this position is $175,000 - $240,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including medical, vision, and dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan. You will receive a home office improvement stipend, as well as annual education and wellness stipends to support growth and wellbeing. We foster a vibrant company culture through regular events and provide healthy lunches daily to keep you fueled and focused. We are a diverse team and are committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
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About Glean: Founded in 2019, Glean is an AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating with tools like Google Drive, Slack, and Microsoft Teams, Glean helps employees access the right knowledge at the right time to boost productivity and collaboration. Glean provides enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to redefine how employees work. About the Role: As Glean’s PM for the Admin Experience, you’ll own the experience and control plane that helps enterprises roll out Glean fast and scale usage with confidence. You’ll turn complex deployment and configuration flows into delightful, self‑serve experiences and ship tools that keep workspaces healthy at scale. Your work will accelerate value for users, shorten time‑to‑value, boost activation, and unlock expansion. You will: Partner deeply with enterprise admins and product teams to map onboarding, rollout, and adoption journeys Chart the future of the AI powered admin experience Own the roadmap for Admin Console: self‑serve onboarding, data source setup, health/status, notifications, and workspace‑wide configuration Create adoption levers, guided setup, templates, recommended defaults, in‑product education, and safe experimentation to enable effortless enterprise rollouts Collaborate with Connectors, Core Product, and Support to reduce setup friction and improve reliability at scale Instrument and drive KPIs such as time‑to‑first‑value, connector setup success, workspace health score, admin engagement, and support burden reduction Orchestrate cross‑functional launches with Design, Engineering, Customer Success, and Marketing to deliver impactful, on‑time releases Build durable processes, release management, rollout guardrails, deprecation and migration playbooks to sustain velocity as we scale About you:
4+ years of product management experience in SaaS, building enterprise admin or platform experiences that drive activation, adoption, and scale Strong technical foundation; comfortable with APIs, data models, and admin UX for complex, multi‑system configurations Proven track record of shipping admin surfaces or consoles that measurably improve outcomes Excellent written and verbal communicator who simplifies complexity and drives alignment across Engineering, Design, Customer Success, and GTM Early adopter of AI—excited to build admin experiences that help customers scale AI‑powered knowledge discovery across their organizations Location: This role is hybrid (3-4 days a week in one of our SF Bay Area offices) The standard base salary range for this position is $175,000 - $240,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including medical, vision, and dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan. You will receive a home office improvement stipend, as well as annual education and wellness stipends to support growth and wellbeing. We foster a vibrant company culture through regular events and provide healthy lunches daily to keep you fueled and focused. We are a diverse team and are committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
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