State of Florida
REGIONAL INCIDENT MANAGEMENT CONSULTANT - 67044201
State of Florida, Miami, Florida, us, 33222
Overview
Requisition No:857425 Agency: Agency for Persons with Disabilities Working Title: REGIONAL INCIDENT MANAGEMENT CONSULTANT - 67044201 Pay Plan: Career Service Position Number:67044201 Salary: $40,320.81 to $45,553.04 Annually Posting Closing Date: 10/24/2025 This posting may close before the posted closing date. CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months. This position is not a Telework position and is required to report to the APD office in the area it serves. OPEN COMPETITIVE OPPORTUNITY POSITION: Government Operations Consultant I – Career Service WORKING TITLE: Regional Incident Management Consultant POSITION NUMBER: 67044201 Salary Range: $40,320.81 - $45,553.04 Annually ($1,550.80 - $1,752.04 Bi-weekly) Position Summary
This is a professional position responsible for serving as the regional incident management consultant. This position independently performs a variety of functions related to incident management including ensuring CMS compliance with provider reporting of critical and reportable incidents within required timeframes. It is responsible for follow up needs identified through the Data Analysis team and for documenting trends identified when reviewing and closing reportable incidents. The role will ensure incident reports are obtained for individuals who seek medical care through emergency room visits and will collaborate with providers and waiver support coordinators to improve reporting compliance. The position will present data and information about incident management at the quarterly provider regional meeting. The Work You Will Do
Ensures that incident reports received from providers are identified using the correct incident reporting classification and are complete prior to entering the incidents into the Agency’s Incident Management System (IMS). Follows up with providers to collect missing information, ensuring follow up reports are submitted by the provider within the required five (5) day timeframe and are entered into IMS, and that incidents are closed. Analyzes information from the monthly DCF Intake data download. Ensures an associated critical incident is submitted by the provider for any intakes closed with verified findings. Ensures wellness visits are completed for allegations of Abuse, Neglect or Exploitation or Sexual Misconduct in licensed residential facilities, supported living arrangements, or Adult Day Training programs. Reviews allegations closed with no indicators or not substantiated to identify trends. Enters progress notes into IMS and submits intakes for closure by the State Office. Conducts follow up activities for providers and clients identified through the Data Analysis Team to ensure health and safety needs are addressed, determines if technical assistance or remediation is warranted for providers, and records follow up activities in the designated SharePoint site. Reviews the monthly ER visit report and works with providers/WSCs who have failed to submit timely incident reports. Ensures incident reports are submitted, entered into IMS, and remediation occurs with non-compliant providers. Based on incident data review, collaborates with regional trainer to develop training curricula focused on reducing incidents and sharing best practices; presents training at the quarterly regional provider meeting. Participates in meetings, conference calls, training, workshops, and other activities as needed, including quarterly Qlarant and provider meetings. Works on special projects and other assignments to meet deadlines. Minimum Qualifications
Must have High School Diploma or its equivalent. Must have experience with public speaking. Must have knowledge and proficient use of Microsoft applications (Excel, Word, PowerPoint, SharePoint) and other required computer software applications. Must have two years of professional experience in working with people with disabilities, or in the health and human services field. Knowledge, Skills, And Abilities
Work independently. Work in precise and stressful situations. Probe and obtain critical facts about clients. Plan, organize and coordinate work assignments. Communicate effectively both orally and in writing. Describe facts and events accurately. Establish and maintain effective working relationships with others. Effectively interact with the public, consumer families, advocates, and others. Maintain records and write reports in a clear and concise manner. Locate, read and understand Agency policy/operating procedures and rules. Proficiently use Microsoft Office applications including Word, Excel, SharePoint, and PowerPoint and the ability to use applications to complete daily responsibilities. Additional Information
Profile Completion: To qualify for this position, applicants must complete all fields in the Candidate Profile, including work history with month and year. Resumes and other documentation can be attached to provide additional information but will not replace the required completed Candidate Profile. Retiree Notice: If you are a retiree of the Florida Retirement System (FRS), check with FRS on how your current benefits will be affected if re-employed with the State of Florida. Direct Deposit Program: Participation in Direct Deposit is required. Funds are deposited electronically into your account. Background Screening Requirement: Level 2 employment screening is required. Includes fingerprinting and background checks as described by statute. All applicants will undergo background checks before employment or volunteering. APD hires U.S. citizens or those lawfully authorized to work in the U.S. and participates in E-Verify. All applicants should complete the online application process. For assistance, call the People First service center at 1-877-562-7287. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer. Reasonable accommodations for applicants with disabilities are available. The State of Florida supports a Drug-Free workplace with required drug testing for employees. Veterans’ Preference: Eligible candidates may receive preference in employment for Career Service vacancies. Documentation (e.g., DD Form 214) must be attached with submission. More details are available by clicking here. All documentation is due by the close of the vacancy announcement.
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Requisition No:857425 Agency: Agency for Persons with Disabilities Working Title: REGIONAL INCIDENT MANAGEMENT CONSULTANT - 67044201 Pay Plan: Career Service Position Number:67044201 Salary: $40,320.81 to $45,553.04 Annually Posting Closing Date: 10/24/2025 This posting may close before the posted closing date. CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months. This position is not a Telework position and is required to report to the APD office in the area it serves. OPEN COMPETITIVE OPPORTUNITY POSITION: Government Operations Consultant I – Career Service WORKING TITLE: Regional Incident Management Consultant POSITION NUMBER: 67044201 Salary Range: $40,320.81 - $45,553.04 Annually ($1,550.80 - $1,752.04 Bi-weekly) Position Summary
This is a professional position responsible for serving as the regional incident management consultant. This position independently performs a variety of functions related to incident management including ensuring CMS compliance with provider reporting of critical and reportable incidents within required timeframes. It is responsible for follow up needs identified through the Data Analysis team and for documenting trends identified when reviewing and closing reportable incidents. The role will ensure incident reports are obtained for individuals who seek medical care through emergency room visits and will collaborate with providers and waiver support coordinators to improve reporting compliance. The position will present data and information about incident management at the quarterly provider regional meeting. The Work You Will Do
Ensures that incident reports received from providers are identified using the correct incident reporting classification and are complete prior to entering the incidents into the Agency’s Incident Management System (IMS). Follows up with providers to collect missing information, ensuring follow up reports are submitted by the provider within the required five (5) day timeframe and are entered into IMS, and that incidents are closed. Analyzes information from the monthly DCF Intake data download. Ensures an associated critical incident is submitted by the provider for any intakes closed with verified findings. Ensures wellness visits are completed for allegations of Abuse, Neglect or Exploitation or Sexual Misconduct in licensed residential facilities, supported living arrangements, or Adult Day Training programs. Reviews allegations closed with no indicators or not substantiated to identify trends. Enters progress notes into IMS and submits intakes for closure by the State Office. Conducts follow up activities for providers and clients identified through the Data Analysis Team to ensure health and safety needs are addressed, determines if technical assistance or remediation is warranted for providers, and records follow up activities in the designated SharePoint site. Reviews the monthly ER visit report and works with providers/WSCs who have failed to submit timely incident reports. Ensures incident reports are submitted, entered into IMS, and remediation occurs with non-compliant providers. Based on incident data review, collaborates with regional trainer to develop training curricula focused on reducing incidents and sharing best practices; presents training at the quarterly regional provider meeting. Participates in meetings, conference calls, training, workshops, and other activities as needed, including quarterly Qlarant and provider meetings. Works on special projects and other assignments to meet deadlines. Minimum Qualifications
Must have High School Diploma or its equivalent. Must have experience with public speaking. Must have knowledge and proficient use of Microsoft applications (Excel, Word, PowerPoint, SharePoint) and other required computer software applications. Must have two years of professional experience in working with people with disabilities, or in the health and human services field. Knowledge, Skills, And Abilities
Work independently. Work in precise and stressful situations. Probe and obtain critical facts about clients. Plan, organize and coordinate work assignments. Communicate effectively both orally and in writing. Describe facts and events accurately. Establish and maintain effective working relationships with others. Effectively interact with the public, consumer families, advocates, and others. Maintain records and write reports in a clear and concise manner. Locate, read and understand Agency policy/operating procedures and rules. Proficiently use Microsoft Office applications including Word, Excel, SharePoint, and PowerPoint and the ability to use applications to complete daily responsibilities. Additional Information
Profile Completion: To qualify for this position, applicants must complete all fields in the Candidate Profile, including work history with month and year. Resumes and other documentation can be attached to provide additional information but will not replace the required completed Candidate Profile. Retiree Notice: If you are a retiree of the Florida Retirement System (FRS), check with FRS on how your current benefits will be affected if re-employed with the State of Florida. Direct Deposit Program: Participation in Direct Deposit is required. Funds are deposited electronically into your account. Background Screening Requirement: Level 2 employment screening is required. Includes fingerprinting and background checks as described by statute. All applicants will undergo background checks before employment or volunteering. APD hires U.S. citizens or those lawfully authorized to work in the U.S. and participates in E-Verify. All applicants should complete the online application process. For assistance, call the People First service center at 1-877-562-7287. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer. Reasonable accommodations for applicants with disabilities are available. The State of Florida supports a Drug-Free workplace with required drug testing for employees. Veterans’ Preference: Eligible candidates may receive preference in employment for Career Service vacancies. Documentation (e.g., DD Form 214) must be attached with submission. More details are available by clicking here. All documentation is due by the close of the vacancy announcement.
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