Medtronic
Overview
We anticipate the application window for this opening will close on - 7 Oct 2025 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. Position responsibilities
A DAY IN THE LIFE: POSITION RESPONSIBILITIES: Service Leadership
Collaborate with key stakeholders to coordinate, develop and execute strategies to achieve short and long term business objectives especially related to service activities and programs. Work with district(s)/territories/Regional Sales Coordinators to ensure efficient and effective scheduling of CRDM implant and follow-up coverage for assigned geography. Partner with sales team to drive key service initiatives and provide service assessments via periodic business reviews, RFPs, etc. that highlight the value of Medtronic service to our customers. Lead and drive changes focused on service burden reduction and new service models. Work with regional and district leadership to align resources based on business priorities and appropriate service demands.
CVG
Partner with district management teams to achieve business objectives, execute on CVG strategies, implant, revenue and expense goals. Drive cross BU support for key CVG programs/needs. Manage the CVG Champions Program to ensure proper execution of BU expectations. Drive accountability through adherence to deadlines and timely documentation of Champion related activities in Salesforce.com and completion of other stated deliverables.
People Management
Manages Service Team to deliver unsurpassed service, technical expertise and support the achievement of implant and revenue goals. Provide ongoing feedback and coaching to direct reports; provides regular performance reviews and implements corrective actions where necessary. Assist employees with individual development planning. Responsible Clinical Specialist recruiting and hiring. Continually work to maintain a strong, diverse bench of Clinical Specialist talent for future hiring opportunities.
Business Operations
Business Discipline: Sales support, inventory/OPC, credentialing, expense management, data privacy, PO pendings, warranty credits and required training Ensure efficient, effective use of inventory, expenses and assets Apply Customer Focused Quality Concepts
Must Have - Basic Qualifications
IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME Bachelor's Degree 4 years of successful professional experience OR 2 years of experience directly managing employees in a healthcare organization NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS
Medtronic experience in role that interacts with CVG field organization Knowledge of local cardiac customer base Knowledge of Cardiac Rhythm Management service coverage requirements for implants and follow-ups Experience in sales, marketing, training, healthcare, technical services or related areas in the medical device industry Training and experience with Lean Sigma principles Demonstrated business acumen Experience in a healthcare related discipline Ability to learn and understand technical aspects of business Ability to manage, coach and develop managers and employees Capable of critical/strategic thinking; ability to execute strategy Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent travel to customer clinics, hospitals and offsite meetings. The employee is regularly required to be independently mobile and to interact with a computer and co-workers. The employee is regularly required to sit and talk or hear; the employee may stand, walk, and use hands; reach with hands and arms; lift up to 15 pounds; and have vision capabilities as described. The employee must be able to travel by air or car or other mode of transportation. Benefits, compensation & total rewards
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here. In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here. The provided base salary range is used nationally and may vary by experience, certification/education, market conditions, location, etc. Salary ranges for U.S (excl. PR) locations (USD): USA: $125,000.00 - $125,000.00. The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement, and Capital Accumulation Plan. Regular employees are those who are not temporary. Temporary employees are eligible for paid sick time and the Employee Stock Purchase Plan. Some benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. Learn more about our business, mission, and commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic in any position which will involve performing at least two (2) hours of work on average each week within Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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We anticipate the application window for this opening will close on - 7 Oct 2025 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. Position responsibilities
A DAY IN THE LIFE: POSITION RESPONSIBILITIES: Service Leadership
Collaborate with key stakeholders to coordinate, develop and execute strategies to achieve short and long term business objectives especially related to service activities and programs. Work with district(s)/territories/Regional Sales Coordinators to ensure efficient and effective scheduling of CRDM implant and follow-up coverage for assigned geography. Partner with sales team to drive key service initiatives and provide service assessments via periodic business reviews, RFPs, etc. that highlight the value of Medtronic service to our customers. Lead and drive changes focused on service burden reduction and new service models. Work with regional and district leadership to align resources based on business priorities and appropriate service demands.
CVG
Partner with district management teams to achieve business objectives, execute on CVG strategies, implant, revenue and expense goals. Drive cross BU support for key CVG programs/needs. Manage the CVG Champions Program to ensure proper execution of BU expectations. Drive accountability through adherence to deadlines and timely documentation of Champion related activities in Salesforce.com and completion of other stated deliverables.
People Management
Manages Service Team to deliver unsurpassed service, technical expertise and support the achievement of implant and revenue goals. Provide ongoing feedback and coaching to direct reports; provides regular performance reviews and implements corrective actions where necessary. Assist employees with individual development planning. Responsible Clinical Specialist recruiting and hiring. Continually work to maintain a strong, diverse bench of Clinical Specialist talent for future hiring opportunities.
Business Operations
Business Discipline: Sales support, inventory/OPC, credentialing, expense management, data privacy, PO pendings, warranty credits and required training Ensure efficient, effective use of inventory, expenses and assets Apply Customer Focused Quality Concepts
Must Have - Basic Qualifications
IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME Bachelor's Degree 4 years of successful professional experience OR 2 years of experience directly managing employees in a healthcare organization NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS
Medtronic experience in role that interacts with CVG field organization Knowledge of local cardiac customer base Knowledge of Cardiac Rhythm Management service coverage requirements for implants and follow-ups Experience in sales, marketing, training, healthcare, technical services or related areas in the medical device industry Training and experience with Lean Sigma principles Demonstrated business acumen Experience in a healthcare related discipline Ability to learn and understand technical aspects of business Ability to manage, coach and develop managers and employees Capable of critical/strategic thinking; ability to execute strategy Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent travel to customer clinics, hospitals and offsite meetings. The employee is regularly required to be independently mobile and to interact with a computer and co-workers. The employee is regularly required to sit and talk or hear; the employee may stand, walk, and use hands; reach with hands and arms; lift up to 15 pounds; and have vision capabilities as described. The employee must be able to travel by air or car or other mode of transportation. Benefits, compensation & total rewards
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here. In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here. The provided base salary range is used nationally and may vary by experience, certification/education, market conditions, location, etc. Salary ranges for U.S (excl. PR) locations (USD): USA: $125,000.00 - $125,000.00. The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement, and Capital Accumulation Plan. Regular employees are those who are not temporary. Temporary employees are eligible for paid sick time and the Employee Stock Purchase Plan. Some benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. Learn more about our business, mission, and commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic in any position which will involve performing at least two (2) hours of work on average each week within Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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