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ZipRecruiter

Sr. Program Manager, Transformation

ZipRecruiter, Carlsbad, California, United States, 92002

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Overview

Fluidra is looking for a

Senior Program Manager

to join our team in

Carlsbad, CA . What You Will Contribute

The ideal candidate will be a Program Manager with over 10 years of project management and process development experience in a fast-paced team environment. This position will have responsibilities across Pool Platforms, Ecosystems and Solutions for the Wellness Industry, and across our global regions. We are seeking a highly experienced Senior Program Manager in the Transformation office to lead and coordinate complex, cross-functional initiatives focused on digital transformation (Customer Relationship Management, eCommerce platforms), business process optimization, and enterprise-wide program management. This role is ideal for a strategic thinker and execution leader who thrives in fast-paced environments and can drive alignment across technology, operations, and business stakeholders.

Project Management & Execution

Drive the end-to-end delivery of complex transformation initiatives in line with strategic objectives.

Define project scope, objectives, deliverables, and timelines in collaboration with sponsors and stakeholders. Document and analyze key project activities.

Manage multiple projects across various product categories.

Manage project plans, budgets, milestones, resources, and risks.

Ensure timely and quality delivery, using structured methodologies (Waterfall, Agile, or hybrid).

Report progress, escalate issues, and ensure alignment with the transformation portfolio governance.

Stakeholder Management & Communication

Engage and align with senior executives, department heads, and key stakeholders throughout the project lifecycle.

Effectively lead projects at any level in the organization from executive-level teams to entry-level teams.

Develop and maintain detailed communication plans tailored to different stakeholder groups.

Maintain a strong leadership role in large cross-functional groups to achieve the project goals and deadlines. This includes conducting all the team meetings, gate reviews, and offline communications necessary for progress.

Promote collaboration across functions and foster stakeholder commitment to change.

Change Management & Business Transformation

Partner with HR, internal communications, and change leads to define and implement change strategies.

Support the organization in adopting new ways of working, technologies, or processes.

Identify change risks and resistance, and apply mitigation tactics to ensure business continuity.

Reinforce adoption through training, communication, and continuous engagement.

Champion fact-based, values-guided decision making.

Process Improvement & Innovation

Identify inefficiencies in current business processes and propose improvement opportunities.

Drive operational excellence by integrating best practices and new approaches.

Support the deployment of automation, digital solutions, and data-driven decision-making.

Foster a culture of continuous improvement across the organization.

Strategic Thinking

Translate business strategy into executable transformation roadmaps.

Analyze business needs, assess change impact, and prioritize initiatives based on strategic value.

Provide insights and recommendations that influence leadership decision-making.

Monitor external trends and benchmarks to ensure alignment with industry best practices.

Main Challenges:

Working across time zones and cultures in a global / multinational environment.

Travel willingness; travel requirements will vary and may be as high as 15%.

Exposure to conflicting priorities driven by different business needs.

Complex transformation roadmap in a large organization.

Change management of business users and ensuring business continuity.

Ambiguity from implementing new procedures.

What We Seek

Minimum of 10 years professional program management experience, preferably in business transformation or consulting.

Minimum of 12 years overall professional-level experience.

Working knowledge of program management philosophies and Stage/Phase-Gate processes, and experience implementing changes/improvements within an organization.

Knowledge of financial reports and understanding of business cases.

PMP, PRINCE2, or Agile/Scrum certifications.

Experience in process improvement methodologies (Lean, Six Sigma) is a plus.

Change management certification (e.g., Prosci) is a plus.

Understanding of digital tools (CRM, CDP), websites, customer engagement platforms.

Strong leadership, planning, and execution capabilities.

Excellent organizational, written and verbal communication, and interpersonal skills.

Strategic mindset with attention to operational detail.

Problem-solving ability with data analysis and delegation skills.

Ability to work with all functions and present at all levels of the organization (up to C-suite).

Proficiency in project and reporting tools (MS Project, Smartsheet, MS Office, etc.).

Ability to influence at all levels of the organization.

Education Bachelor’s degree in Business, Engineering, Technology, or a related field (MBA is a plus).

What We Offer

Flexible Vacation Time

9/80 work week schedule (every other Friday off) with subsequent Fridays work-from-home

11 paid holidays

Health benefits (medical, dental, vision) and short & long-term coverage

401(k) matching

Wellness programs / gym reimbursement

Educational assistance up to $7,000 per year

On-site café / free coffee

Company-sponsored events and product discounts

Who We Are Fluidra is a publicly listed company focused on innovative products, services and IoT solutions for residential, commercial and wellness pool markets worldwide. We operate in over 45 countries and employ thousands of people. Our focus is on creating the perfect pool and wellness experience with a culture of passion, honesty, customer collaboration, teamwork, learning, excellence, and innovation.

Fluidra is an equal opportunity employer. We encourage applicants of all backgrounds to apply. Expected salary range is $150,000 - $180,000. The actual salary offer will consider skills, qualifications, experience and location. This description does not guarantee a job offer or employment. Revisions may occur without notice.

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