Atlas Air
Overview
The Cloud Systems Engineer is responsible for the implementation, and optimization of cloud infrastructure and services to ensure scalability, security, and efficiency. This role involves working closely with internal teams and external vendors to support business objectives and maintain high-performance cloud environments.
The Cloud Systems Engineer will collaborate with cloud architects, DevOps teams, and IT personnel to manage cloud operations, automate workflows, and optimize cloud performance. Key technical areas include cloud platform management, infrastructure as code (IaC), automation, cloud security, containerization, and cloud networking.
Responsibilities Leadership:
Foster technical and procedural excellence within the IT department for all applicable production systems and processes
Foster technical knowledge, design, and engineering excellence within the IT department
Ensure systemic problems, sensitive customer situations, or unresolved customer Requests are escalated and distributed to IT management in a timely manner
Recommend implementation standards
Customer and System Support:
Keep IT management apprised of critical issues
Identify, correlate, escalate, and manage Problems
Ensure local Service Delivery approach, processes, and procedures are aligned with organizational standards
Collaborate with End User Services to ensure requests, incidents, and problems are handled in a timely manner and customer service expectations are met
Design, Engineering, and Innovation:
Facilitate the acquisition and integration of new technology into the environment
Identify and recommend new technology value to the organization
Research technical concepts and educate other team members as needed
Present research / proposed projects to IT management
Participate in technology evaluations
Provide expertise on application integration, design, security, reliability
Collaboration with other design teams within IT
Monitoring & Optimization:
Recommend improvements to systems and IT support process
Recommend implementation standards
Define implementation standards
Documentation & Knowledge Management:
Develop quality documentation of technical processes and procedures
Document all ticket and project work
Ensure documentation is sufficient to yield reproducible results
Identify and recommend changes with existing documentation that impacts customer support
Identify, track, any resolve gaps in existing documentation
Assist in policy, security, and compliance documentation efforts when agreed upon
Champion quality documentation of technical processes and procedures
Lead knowledge transfer activities between teams
Project Delivery:
Track and complete assigned IT projects
Complete tasks in a timely and quality fashion
Adhere to implementation, quality control, and change control standards
Keep IT management apprised of risks to project success
Ensure that projects are delivered on-time, within scope and within budget
Coordinate internal resources and 3rd party/vendors for efficient execution
Qualifications
Experience with AWS services providing highly available, secure, and reliable services.
3+ years of relevant systems engineering or systems administration using Operating Systems, Networking, and storage systems
Experience working in a team-oriented, collaborative environment
Demonstrated results orientation, initiative, attention to detail, and customer service orientation
Excellent written, verbal and presentation communication skills
Subject Matter Competency with Active Directory and Windows OS security
Special demands:
This position may require travel on an as-needed basis to domestic and international company locations, data centers, and training events.
#GH19 #LI-Hybrid #LI-20
Salary Range: $83,500 - $113,500
Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you’d like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.
To view our Pay Transparency Statement, please click here: Pay Transparency Statement
"Know Your Rights: Workplace Discrimination is Illegal" Poster
The "EEO Is The Law" Poster
"Know Your Rights: Workplace Discrimination is Illegal" Poster | U.S. Equal Employment Opportunity Commission
The "EEO Is The Law" Poster
"Know Your Rights: Workplace Discrimination is Illegal" Poster | U.S. Equal Employment Opportunity Commission
#J-18808-Ljbffr
The Cloud Systems Engineer will collaborate with cloud architects, DevOps teams, and IT personnel to manage cloud operations, automate workflows, and optimize cloud performance. Key technical areas include cloud platform management, infrastructure as code (IaC), automation, cloud security, containerization, and cloud networking.
Responsibilities Leadership:
Foster technical and procedural excellence within the IT department for all applicable production systems and processes
Foster technical knowledge, design, and engineering excellence within the IT department
Ensure systemic problems, sensitive customer situations, or unresolved customer Requests are escalated and distributed to IT management in a timely manner
Recommend implementation standards
Customer and System Support:
Keep IT management apprised of critical issues
Identify, correlate, escalate, and manage Problems
Ensure local Service Delivery approach, processes, and procedures are aligned with organizational standards
Collaborate with End User Services to ensure requests, incidents, and problems are handled in a timely manner and customer service expectations are met
Design, Engineering, and Innovation:
Facilitate the acquisition and integration of new technology into the environment
Identify and recommend new technology value to the organization
Research technical concepts and educate other team members as needed
Present research / proposed projects to IT management
Participate in technology evaluations
Provide expertise on application integration, design, security, reliability
Collaboration with other design teams within IT
Monitoring & Optimization:
Recommend improvements to systems and IT support process
Recommend implementation standards
Define implementation standards
Documentation & Knowledge Management:
Develop quality documentation of technical processes and procedures
Document all ticket and project work
Ensure documentation is sufficient to yield reproducible results
Identify and recommend changes with existing documentation that impacts customer support
Identify, track, any resolve gaps in existing documentation
Assist in policy, security, and compliance documentation efforts when agreed upon
Champion quality documentation of technical processes and procedures
Lead knowledge transfer activities between teams
Project Delivery:
Track and complete assigned IT projects
Complete tasks in a timely and quality fashion
Adhere to implementation, quality control, and change control standards
Keep IT management apprised of risks to project success
Ensure that projects are delivered on-time, within scope and within budget
Coordinate internal resources and 3rd party/vendors for efficient execution
Qualifications
Experience with AWS services providing highly available, secure, and reliable services.
3+ years of relevant systems engineering or systems administration using Operating Systems, Networking, and storage systems
Experience working in a team-oriented, collaborative environment
Demonstrated results orientation, initiative, attention to detail, and customer service orientation
Excellent written, verbal and presentation communication skills
Subject Matter Competency with Active Directory and Windows OS security
Special demands:
This position may require travel on an as-needed basis to domestic and international company locations, data centers, and training events.
#GH19 #LI-Hybrid #LI-20
Salary Range: $83,500 - $113,500
Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you’d like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.
To view our Pay Transparency Statement, please click here: Pay Transparency Statement
"Know Your Rights: Workplace Discrimination is Illegal" Poster
The "EEO Is The Law" Poster
"Know Your Rights: Workplace Discrimination is Illegal" Poster | U.S. Equal Employment Opportunity Commission
The "EEO Is The Law" Poster
"Know Your Rights: Workplace Discrimination is Illegal" Poster | U.S. Equal Employment Opportunity Commission
#J-18808-Ljbffr