Wheeler Mission
Overview
Donor Relations Officer – Mid Level at Wheeler Mission Exempt, Full-time position in Indianapolis, IN. Reports to the Chief Development Officer. Completion date listed as March 2024 in the original posting. Position Summary
The Donor Relations Officer is responsible for securing funds for Wheeler Mission by managing a group of assigned mid-level donors (400-700), ensuring donor retention at or above the previous year and deepening engagement with the mission. The role moves potential and current donors through Wheeler Mission’s engagement pipeline, combining administrative work with personal contact to build relationships. The role requires approximately 25% direct donor meetings and 75% administrative work through various communication platforms. The officer develops relationships and identifies donor interests, aligning them with organizational priorities to help donors accomplish their philanthropic goals with Wheeler Mission. Key Duties and Responsibilities
Brief description of duties in order of priority. Steward a portfolio of individual and institutional donors who give $1,000+ annually, using data-driven analysis to target opportunities for increased giving. Collaborate with the Donor Relations and Donor Services teams to plan and implement donor education, engagement, and stewardship programs (e.g., written touchpoints, impact reports, event invitations, tours, volunteer experiences). Identify potential middle/major gifts or legacy candidates and coordinate with the appropriate Donor Relations Officer for next steps. Key Area: Strategic Planning
Track past activities and plan future donor engagement using donor software; create individual goals and cultivation plans for each portfolio member. Partner with other Donor Relations Officers on prospective mid/major donors or legacy giving candidates. Work with the Donor Research Analyst and Director of Donor Services to generate reports supporting the strategic plan and its effectiveness. Develop strategies to engage participants and volunteers as potential mid/major supporters in collaboration with Events and Volunteer teams. Key Area: Donor Engagement and Development Strategy
Develop and implement stewardship strategies and materials to enhance donor engagement and loyalty. Collaborate with the Director of Donor Services and Donor Research Analyst to maintain accurate donor records in the CRM; analyze performance metrics for mid/major donors (attrition, retention, growth, average gift). Review performance metrics and adjust strategies accordingly; provide guidance on giving opportunities including estate planning, stock gifts, and asset donations. Communicate priorities to donors and prepare proposals to secure gifts when appropriate. Qualifications
Minimum Qualifications Education/Experience: Bachelor’s degree; 1+ years of development/marketing/sales experience preferred. Technical/Software Knowledge Advanced proficiency in Microsoft Office (Excel, Outlook, Word). Experience with CRM software and donor databases; data analysis experience. Understanding of nonprofit fund development processes and theory (preferred). Mission Alignment Belief in the inerrancy of the Bible; alignment with Wheeler Mission values; adherence to employee policies. Physical Requirements Ability to type and operate standard office equipment; work in an office with extensive computer use and in varying weather conditions when needed. Other Requirements
Full-time 40-hour position; typical hours 9:00–17:00 with flexibility for evenings, weekends, and holidays. Some remote work may be possible. Assist with donor events (e.g., Drumstick Dash, 100 Holes for the Homeless) as needed. Local travel with occasional facility visits. Conflict of Interest and Confidentiality policies; post-offer background check; adherence to drugs and alcohol policy with testing as required. Disclaimer: Wheeler Mission Ministries reserves the right to modify duties at any time. This description is not an employment contract and employment is at-will. The requirements may change to accommodate qualified individuals with disabilities. Seniority level
Entry level Employment type
Part-time Job function
Other Industries
Individual and Family Services
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Donor Relations Officer – Mid Level at Wheeler Mission Exempt, Full-time position in Indianapolis, IN. Reports to the Chief Development Officer. Completion date listed as March 2024 in the original posting. Position Summary
The Donor Relations Officer is responsible for securing funds for Wheeler Mission by managing a group of assigned mid-level donors (400-700), ensuring donor retention at or above the previous year and deepening engagement with the mission. The role moves potential and current donors through Wheeler Mission’s engagement pipeline, combining administrative work with personal contact to build relationships. The role requires approximately 25% direct donor meetings and 75% administrative work through various communication platforms. The officer develops relationships and identifies donor interests, aligning them with organizational priorities to help donors accomplish their philanthropic goals with Wheeler Mission. Key Duties and Responsibilities
Brief description of duties in order of priority. Steward a portfolio of individual and institutional donors who give $1,000+ annually, using data-driven analysis to target opportunities for increased giving. Collaborate with the Donor Relations and Donor Services teams to plan and implement donor education, engagement, and stewardship programs (e.g., written touchpoints, impact reports, event invitations, tours, volunteer experiences). Identify potential middle/major gifts or legacy candidates and coordinate with the appropriate Donor Relations Officer for next steps. Key Area: Strategic Planning
Track past activities and plan future donor engagement using donor software; create individual goals and cultivation plans for each portfolio member. Partner with other Donor Relations Officers on prospective mid/major donors or legacy giving candidates. Work with the Donor Research Analyst and Director of Donor Services to generate reports supporting the strategic plan and its effectiveness. Develop strategies to engage participants and volunteers as potential mid/major supporters in collaboration with Events and Volunteer teams. Key Area: Donor Engagement and Development Strategy
Develop and implement stewardship strategies and materials to enhance donor engagement and loyalty. Collaborate with the Director of Donor Services and Donor Research Analyst to maintain accurate donor records in the CRM; analyze performance metrics for mid/major donors (attrition, retention, growth, average gift). Review performance metrics and adjust strategies accordingly; provide guidance on giving opportunities including estate planning, stock gifts, and asset donations. Communicate priorities to donors and prepare proposals to secure gifts when appropriate. Qualifications
Minimum Qualifications Education/Experience: Bachelor’s degree; 1+ years of development/marketing/sales experience preferred. Technical/Software Knowledge Advanced proficiency in Microsoft Office (Excel, Outlook, Word). Experience with CRM software and donor databases; data analysis experience. Understanding of nonprofit fund development processes and theory (preferred). Mission Alignment Belief in the inerrancy of the Bible; alignment with Wheeler Mission values; adherence to employee policies. Physical Requirements Ability to type and operate standard office equipment; work in an office with extensive computer use and in varying weather conditions when needed. Other Requirements
Full-time 40-hour position; typical hours 9:00–17:00 with flexibility for evenings, weekends, and holidays. Some remote work may be possible. Assist with donor events (e.g., Drumstick Dash, 100 Holes for the Homeless) as needed. Local travel with occasional facility visits. Conflict of Interest and Confidentiality policies; post-offer background check; adherence to drugs and alcohol policy with testing as required. Disclaimer: Wheeler Mission Ministries reserves the right to modify duties at any time. This description is not an employment contract and employment is at-will. The requirements may change to accommodate qualified individuals with disabilities. Seniority level
Entry level Employment type
Part-time Job function
Other Industries
Individual and Family Services
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