ZipRecruiter
Program Coordinator, Residential and Commercial Energy Efficiency and Electrific
ZipRecruiter, Concord, California, us, 94527
Job Description
Position Description September 2025
Overview
Program Coordinator, Residential and Commercial Energy Efficiency and Electrification Hybrid position, ideally located in eastern Massachusetts Abode Energy Management (Abode) is a fast-growing energy efficiency program implementer in the Northeast, leading the way in electrification and heat pump adoption. We are committed to environmental action through our 1% for the Planet partnership, offering a competitive benefits package including Medical, Dental, Vision, Life, a matching 401(k), fully paid Parental Leave, generous paid time off, and flexible work arrangements. We value meaningful work, caring coworkers, and a great company culture. Summary/Objective Abode currently implements decarbonization programs across MA, CT, and RI. We support customers exploring decarbonization solutions for their homes, help contractors leverage program rebates, and collaborate with partners to deliver innovative solutions. The Program Coordinator will work with a team to conduct field-based outreach to commercial customers and program contractors, assist the Associate Program Manager and Decarbonization Specialists with day-to-day projects, and support the team in resolving customer and contractor issues. This is a dynamic role that involves managing multiple projects and priorities, with responsibilities evolving to support more technical delivery of program services. This role aims to leverage strong communication, analytic, and project management skills to advance electrification and climate impact. Responsibilities Reporting and outreach Conduct outbound engagement to decarbonization contractors to build program capacity and improve contractor participation Customer and contractor support Actively manage and respond to email and phone inquiries related to program needs from customers and contractors Connect customers and contractors with the correct services Respond to and provide ongoing support for customer and contractor issues Maintain response service levels and document resolutions in Salesforce Partnerships and events Collaborate with industry partners (distributors, manufacturers, and stakeholders) to create and hold trainings, attend informational events, and provide general support Identify engagement opportunities and organize participation Attend in-person events (one or more per week) Create and approve contractor educational courses and oversee scheduling and implementation Data, databases, and resources Maintain and update program databases and customer management systems Conduct regular reviews of contractor certifications and follow up for renewals Help update and maintain relevant databases and resources Administrative support Support program staff with administrative tasks and document/material creation Collaborate with the program team and stakeholders daily Assist with development of program materials and collateral Community engagement Engage with community-based organizations, trade schools, chambers of commerce, and other partners promoting decarbonization technologies Schedule check-ins and align focuses; maintain a database of engagement opportunities Reporting and meetings Provide ongoing reports to internal and external stakeholders Track, summarize, and analyze key performance indicators and other program data Attend client-facing meetings Prepare invoices or related reports Ensure monthly reports are generated and distributed to the program team Program evolution Adapt to evolving program needs Innovate with stakeholders to improve program delivery Continue to grow technical and program knowledge Qualifications Strong candidates will typically bring most or all of the following: Bachelor’s degree or 4+ years of relevant work experience Demonstrated passion for sustainability, building science, or climate change Experience in a fast-paced office environment in a project management or communications role Strong aptitude for Microsoft Office; experience with Salesforce and quantitative analysis in Excel is a plus Effective oral and written communication skills Fluency in Spanish or Portuguese in addition to English is a plus Calm, even temperament with the ability to meet diverse needs Adaptable, flexible, collaborative team player with a positive can-do attitude Self-starter capable of managing competing demands and changing schedules Compensation and Benefits This is a full-time, exempt position with total compensation targeted between $60K and $70K, depending on experience. The Program Coordinator will primarily work from home with some travel to Abode’s Concord office or for events. Benefits include Medical, Dental, Vision, Life, a matching 401(k), and fully paid Parental Leave. Generous paid time off and flexible scheduling are offered. To Apply To apply, please visit
www.AbodeEnergy.com/careers
to submit a resume and cover letter. Applications require a cover note explaining why you are a good fit. We look forward to hearing from you! Abode is committed to broadening opportunities for individuals from historically underrepresented groups in the energy sector and to building an inclusive workplace culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristics. Powered by JazzHR
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Program Coordinator, Residential and Commercial Energy Efficiency and Electrification Hybrid position, ideally located in eastern Massachusetts Abode Energy Management (Abode) is a fast-growing energy efficiency program implementer in the Northeast, leading the way in electrification and heat pump adoption. We are committed to environmental action through our 1% for the Planet partnership, offering a competitive benefits package including Medical, Dental, Vision, Life, a matching 401(k), fully paid Parental Leave, generous paid time off, and flexible work arrangements. We value meaningful work, caring coworkers, and a great company culture. Summary/Objective Abode currently implements decarbonization programs across MA, CT, and RI. We support customers exploring decarbonization solutions for their homes, help contractors leverage program rebates, and collaborate with partners to deliver innovative solutions. The Program Coordinator will work with a team to conduct field-based outreach to commercial customers and program contractors, assist the Associate Program Manager and Decarbonization Specialists with day-to-day projects, and support the team in resolving customer and contractor issues. This is a dynamic role that involves managing multiple projects and priorities, with responsibilities evolving to support more technical delivery of program services. This role aims to leverage strong communication, analytic, and project management skills to advance electrification and climate impact. Responsibilities Reporting and outreach Conduct outbound engagement to decarbonization contractors to build program capacity and improve contractor participation Customer and contractor support Actively manage and respond to email and phone inquiries related to program needs from customers and contractors Connect customers and contractors with the correct services Respond to and provide ongoing support for customer and contractor issues Maintain response service levels and document resolutions in Salesforce Partnerships and events Collaborate with industry partners (distributors, manufacturers, and stakeholders) to create and hold trainings, attend informational events, and provide general support Identify engagement opportunities and organize participation Attend in-person events (one or more per week) Create and approve contractor educational courses and oversee scheduling and implementation Data, databases, and resources Maintain and update program databases and customer management systems Conduct regular reviews of contractor certifications and follow up for renewals Help update and maintain relevant databases and resources Administrative support Support program staff with administrative tasks and document/material creation Collaborate with the program team and stakeholders daily Assist with development of program materials and collateral Community engagement Engage with community-based organizations, trade schools, chambers of commerce, and other partners promoting decarbonization technologies Schedule check-ins and align focuses; maintain a database of engagement opportunities Reporting and meetings Provide ongoing reports to internal and external stakeholders Track, summarize, and analyze key performance indicators and other program data Attend client-facing meetings Prepare invoices or related reports Ensure monthly reports are generated and distributed to the program team Program evolution Adapt to evolving program needs Innovate with stakeholders to improve program delivery Continue to grow technical and program knowledge Qualifications Strong candidates will typically bring most or all of the following: Bachelor’s degree or 4+ years of relevant work experience Demonstrated passion for sustainability, building science, or climate change Experience in a fast-paced office environment in a project management or communications role Strong aptitude for Microsoft Office; experience with Salesforce and quantitative analysis in Excel is a plus Effective oral and written communication skills Fluency in Spanish or Portuguese in addition to English is a plus Calm, even temperament with the ability to meet diverse needs Adaptable, flexible, collaborative team player with a positive can-do attitude Self-starter capable of managing competing demands and changing schedules Compensation and Benefits This is a full-time, exempt position with total compensation targeted between $60K and $70K, depending on experience. The Program Coordinator will primarily work from home with some travel to Abode’s Concord office or for events. Benefits include Medical, Dental, Vision, Life, a matching 401(k), and fully paid Parental Leave. Generous paid time off and flexible scheduling are offered. To Apply To apply, please visit
www.AbodeEnergy.com/careers
to submit a resume and cover letter. Applications require a cover note explaining why you are a good fit. We look forward to hearing from you! Abode is committed to broadening opportunities for individuals from historically underrepresented groups in the energy sector and to building an inclusive workplace culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristics. Powered by JazzHR
#J-18808-Ljbffr