East Infinity
Overview
Entry Level Communications Agent at East Infinity Location: Miami, FL Compensation: $51,000 - $62,000 / year Job Description
We are excited to announce an opening for an Entry Level Communications Agent to join our dynamic team. This role is perfect for individuals who possess strong communication skills, a positive attitude, and a willingness to learn. As an Entry Level Communications Agent, you will play a crucial role in facilitating effective communication between our organization and its clients, customers, and partners. Responsibilities
Act as the first point of contact for customer inquiries via phone, email, and chat. Provide accurate information regarding products, services, and company policies to clients and customers. Handle and resolve customer complaints and issues in a professional manner. Assist in the creation and distribution of internal and external communications materials. Collaborate with team members to improve communication processes and strategies. Maintain accurate records of client interactions and transactions in our CRM system. Skills, Knowledge and Qualifications
Bachelor's degree in Communications, Marketing, Public Relations, or a related field preferred. Strong verbal and written communication skills. Excellent interpersonal skills with the ability to engage with clients effectively. Proficient in Microsoft Office Suite and familiarity with CRM software. Ability to work in a fast-paced environment and manage time effectively. Demonstrate problem-solving skills and a proactive approach to challenges. Benefits
Opportunities for professional growth and career advancement. Comprehensive training and ongoing support. Health, dental, and vision insurance. Paid time off and holidays. A collaborative and innovative work environment.
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Entry Level Communications Agent at East Infinity Location: Miami, FL Compensation: $51,000 - $62,000 / year Job Description
We are excited to announce an opening for an Entry Level Communications Agent to join our dynamic team. This role is perfect for individuals who possess strong communication skills, a positive attitude, and a willingness to learn. As an Entry Level Communications Agent, you will play a crucial role in facilitating effective communication between our organization and its clients, customers, and partners. Responsibilities
Act as the first point of contact for customer inquiries via phone, email, and chat. Provide accurate information regarding products, services, and company policies to clients and customers. Handle and resolve customer complaints and issues in a professional manner. Assist in the creation and distribution of internal and external communications materials. Collaborate with team members to improve communication processes and strategies. Maintain accurate records of client interactions and transactions in our CRM system. Skills, Knowledge and Qualifications
Bachelor's degree in Communications, Marketing, Public Relations, or a related field preferred. Strong verbal and written communication skills. Excellent interpersonal skills with the ability to engage with clients effectively. Proficient in Microsoft Office Suite and familiarity with CRM software. Ability to work in a fast-paced environment and manage time effectively. Demonstrate problem-solving skills and a proactive approach to challenges. Benefits
Opportunities for professional growth and career advancement. Comprehensive training and ongoing support. Health, dental, and vision insurance. Paid time off and holidays. A collaborative and innovative work environment.
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