Jerry
Senior Product Manager, AI Powered Messaging
Jerry.ai is building America’s first and only AI-powered super app to simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million users and have helped millions find better auto insurance — and we’re just getting started. About the Opportunity We are looking for a Senior Product Manager to own Jerry.ai’s AI-driven communications product. AI and automation are a key component of Jerry.ai’s growth strategy, driving the engagement, conversion, and retention of our customer base. Today, over 70% of customer requests are handled using AI agents built on our internal AI agent development platform, Propelix. Our goal is to increase this number to over 90%, while increasing customer satisfaction and conversion with AI interactions that delight our customers. The messaging infrastructure underlying these communications across SMS, in-app chat, email, and voice is critical to the success of the platform, and we need your help to scale it up. Responsibilities Partner closely with our Product, Engineering, and Data Science teams to create lovable AI interactions that increase automation and customer satisfaction. Analyze data to identify and prioritize improvements to our core messaging systems. Identify bottlenecks to solving high-impact issues to shape both our prompt engineering best practices and our technical roadmap. Stay on top of AI trends, best practices, and tech to make strategic decisions. Who You Are You have 5+ years of experience in management consulting, technical product management, data analytics, or operations at a fast-paced startup. You’re a technologist and a systems thinker. You’re comfortable in technical conversations and can translate complex ideas into simple terms. You’re data-driven and comfortable diving into data to answer your own questions. You like to own metrics and constantly seek improvement. You’re an optimist who asks “how we can” not “if we can.” You’re passionate about AI. You use it to automate your day-to-day, you’re an early adopter of the latest and greatest, and you want to be at the vanguard of leveraging it at scale to deliver outstanding, personalized customer communications. Why You’ll Love It Join a profitable pre-IPO startup with capital, traction, and runway (e.g., $240M funded; 60X revenue growth in 5 years). Work closely with leaders and teammates from companies like Amazon, Better, LinkedIn, NerdWallet, McKinsey, BCG, Bain, and Andreessen Horowitz. Disrupt a massive market and help grow the business toward a $10B valuation. Be part of a growth-driven team leveraging GenAI, with recognition in industry publications. Be immersed in a talent-dense environment and accelerate your career growth. Impact millions of users’ experiences with car maintenance and auto insurance. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable laws. We are committed to reasonable accommodations in our job application process; if you need assistance, please contact recruiting@jerry.ai. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) with employer matching, wellness benefits, and equity opportunities where applicable. Some benefits may vary for part-time, contract, or freelance roles. About Jerry.ai: Jerry.ai is America’s first and only super app to simplify car ownership. We are backed by AI/ML innovations to automate and personalize services for car owners, including insurance, financing, maintenance, and safety. We are the #1 rated and most downloaded app in our category with a 4.7 star App Store rating and over 5 million customers. We were founded in 2017 and have raised over $240 million in funding. Join our team and help build a revolutionary product that’s disrupting a massive market.
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Jerry.ai is building America’s first and only AI-powered super app to simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million users and have helped millions find better auto insurance — and we’re just getting started. About the Opportunity We are looking for a Senior Product Manager to own Jerry.ai’s AI-driven communications product. AI and automation are a key component of Jerry.ai’s growth strategy, driving the engagement, conversion, and retention of our customer base. Today, over 70% of customer requests are handled using AI agents built on our internal AI agent development platform, Propelix. Our goal is to increase this number to over 90%, while increasing customer satisfaction and conversion with AI interactions that delight our customers. The messaging infrastructure underlying these communications across SMS, in-app chat, email, and voice is critical to the success of the platform, and we need your help to scale it up. Responsibilities Partner closely with our Product, Engineering, and Data Science teams to create lovable AI interactions that increase automation and customer satisfaction. Analyze data to identify and prioritize improvements to our core messaging systems. Identify bottlenecks to solving high-impact issues to shape both our prompt engineering best practices and our technical roadmap. Stay on top of AI trends, best practices, and tech to make strategic decisions. Who You Are You have 5+ years of experience in management consulting, technical product management, data analytics, or operations at a fast-paced startup. You’re a technologist and a systems thinker. You’re comfortable in technical conversations and can translate complex ideas into simple terms. You’re data-driven and comfortable diving into data to answer your own questions. You like to own metrics and constantly seek improvement. You’re an optimist who asks “how we can” not “if we can.” You’re passionate about AI. You use it to automate your day-to-day, you’re an early adopter of the latest and greatest, and you want to be at the vanguard of leveraging it at scale to deliver outstanding, personalized customer communications. Why You’ll Love It Join a profitable pre-IPO startup with capital, traction, and runway (e.g., $240M funded; 60X revenue growth in 5 years). Work closely with leaders and teammates from companies like Amazon, Better, LinkedIn, NerdWallet, McKinsey, BCG, Bain, and Andreessen Horowitz. Disrupt a massive market and help grow the business toward a $10B valuation. Be part of a growth-driven team leveraging GenAI, with recognition in industry publications. Be immersed in a talent-dense environment and accelerate your career growth. Impact millions of users’ experiences with car maintenance and auto insurance. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable laws. We are committed to reasonable accommodations in our job application process; if you need assistance, please contact recruiting@jerry.ai. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) with employer matching, wellness benefits, and equity opportunities where applicable. Some benefits may vary for part-time, contract, or freelance roles. About Jerry.ai: Jerry.ai is America’s first and only super app to simplify car ownership. We are backed by AI/ML innovations to automate and personalize services for car owners, including insurance, financing, maintenance, and safety. We are the #1 rated and most downloaded app in our category with a 4.7 star App Store rating and over 5 million customers. We were founded in 2017 and have raised over $240 million in funding. Join our team and help build a revolutionary product that’s disrupting a massive market.
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