Logo
Jerry

Product Manager, AI Powered Messaging

Jerry, Chicago, Illinois, United States, 60290

Save Job

Product Manager, AI Powered Messaging Join to apply for the

Product Manager, AI Powered Messaging

role at

Jerry .

Jerry.ai

About Jerry.ai Jerry.ai is America’s first and only AI-powered super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million users, and have helped millions find better auto insurance.

About The Opportunity We are looking for a Product Manager to own Jerry.ai’s AI driven communications product. AI and automation are a key component of Jerry.ai’s growth strategy, driving the engagement, conversion, and retention of our customer base. Today, over 70% of customer requests are handled using AI agents built using our internal AI agent development platform, Propelix. Our goal is to increase this number to over 90%, while increasing customer satisfaction and conversion with AI interactions that delight our customers. The messaging infrastructure underlying these communications across SMS, in-app chat, email, and voice, is critical to the success of the platform, and we need your help to scale it up.

How You’ll Make An Impact

Partner closely with our Product, Engineering, and Data Science teams to create lovable AI interactions that increase automation and customer satisfaction.

Analyze data to identify and prioritize improvements to our core messaging systems.

Identify bottlenecks to solving high-impact issues to shape both our prompt engineering best practices and our technical roadmap.

Stay on top of AI trends, best practices, and tech to make strategic decisions.

Who You Are

You have 2+ years of experience in management consulting, technical product management, data analytics, or operations at a fast paced startup.

You’re a technologist and a systems thinker. You’re comfortable in technical conversations and can translate complex ideas into simple terms.

You’re data-driven and comfortable diving into data to answer your own questions.

You like to own metrics, and constantly seek improvement. You’re an optimist who asks “how we can” not “if we can.”

You’re passionate about AI. You use it to automate your day to day, you’re an early adopter of the latest and greatest, and you want to be at the vanguard of leveraging it at scale to deliver outstanding, personalized customer communications.

Why You’ll Love It

Join a profitable pre-IPO startup with capital, traction, and runway ($240M funded | 60X revenue growth in 5 years | $2T market size)

Work closely with leaders and teammates from companies like Amazon, Better, LinkedIn, Nerdwallet, McKinsey, BCG, Bain, Andreessen Horowitz

Disrupt a massive market and help us grow toward a $10B business

Be immersed in forward-thinking technology: Jerry.ai is mentioned in conversations about GenAI (Forbes coverage)

Accelerate your career growth in a talent-dense environment

Impact millions of users’ experience with car maintenance and auto insurance

Note: Some parts of the original posting include standard notices. We are an Equal Employment Opportunity employer and prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable laws. We provide reasonable accommodations during the application process. For assistance, please contact recruiting@jerry.ai.

Compensation and Benefits The starting pay will fall within the pay range listed on this job posting and will be determined based on factors including skills, experience, location, and market conditions. The package may include equity opportunities. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(k) with employer matching, and wellness benefits. Some benefits may not apply to part-time, contract, or freelance roles.

About Jerry.ai Jerry.ai is America’s first and only super app to simplify car ownership. We are backed by AI/ML to automate owning and maintaining a car, with personalized services for all car owners’ needs. We are the #1 rated and most downloaded app in our category with a 4.7 star rating and more than 5 million customers. Jerry.ai was founded in 2017 and has raised more than $240 million. Join our team and work with passionate, curious, egoless people solving real-world problems.

Chicago, IL

Disclaimer: Referrals increase your chances of interviewing at Jerry by 2x.

#J-18808-Ljbffr