Jobgether
Overview
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Service Designer in Alabama (USA) or California (USA). Base pay range: $104,000.00/yr - $135,000.00/yr Responsibilities
Lead discovery and design execution by facilitating interviews, co-design sessions, wireframing, and prototyping Partner with business and functional leaders to define challenges, prioritize impactful initiatives, and create a long-term design roadmap Apply design-thinking principles to facilitate collaborative sessions that enhance both customer and employee experience Collaborate with analysts and engineers to ensure user-centric, highly usable services and interfaces Advocate for research-based, human-centered design methods, and guide stakeholders toward a user-first culture Mentor peers, support hiring efforts, and contribute to the organization\'s design community of practice Qualifications
Bachelor's degree in computer science, information systems, engineering, UX design, visual design, or related field; or equivalent experience At least 7 years of relevant service design or UX experience Eligibility to obtain and maintain a Public Trust clearance, with current U.S. residency required Strong background in digital transformation, customer experience, and agile environments Proven ability to design for data-sensitive products and lead human-centered design initiatives Excellent communication skills, with the ability to write clear reports and present effectively to diverse audiences Desirable: Experience with Salesforce Experience Cloud, Service Cloud, or Lightning Web Components Desirable: Familiarity with research operations, user testing, contextual inquiry, and tools such as Dovetail Benefits
Competitive salary range: $104,800 - $135,700 Comprehensive healthcare coverage Remote-first work environment aligned to Eastern time zone hours (9:00 AM - 5:00 PM EST) Occasional travel for training and project meetings (less than 25% annually) Opportunities to work on high-impact, mission-driven projects with a collaborative team culture Additional information
Location: Alabama or California, USA. This role offers the opportunity to work across the full lifecycle — from stakeholder engagement and discovery to prototyping, execution, and evaluation. A design-driven culture is emphasized across cross-functional teams. Employment type: Full-time | Seniority level: Mid-Senior level | Job function: Design | Industries: Non-profit Organizations and Primary and Secondary Education Travel: Occasional travel as part of the role. For more details or to apply, refer to the partner company posting.
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This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Service Designer in Alabama (USA) or California (USA). Base pay range: $104,000.00/yr - $135,000.00/yr Responsibilities
Lead discovery and design execution by facilitating interviews, co-design sessions, wireframing, and prototyping Partner with business and functional leaders to define challenges, prioritize impactful initiatives, and create a long-term design roadmap Apply design-thinking principles to facilitate collaborative sessions that enhance both customer and employee experience Collaborate with analysts and engineers to ensure user-centric, highly usable services and interfaces Advocate for research-based, human-centered design methods, and guide stakeholders toward a user-first culture Mentor peers, support hiring efforts, and contribute to the organization\'s design community of practice Qualifications
Bachelor's degree in computer science, information systems, engineering, UX design, visual design, or related field; or equivalent experience At least 7 years of relevant service design or UX experience Eligibility to obtain and maintain a Public Trust clearance, with current U.S. residency required Strong background in digital transformation, customer experience, and agile environments Proven ability to design for data-sensitive products and lead human-centered design initiatives Excellent communication skills, with the ability to write clear reports and present effectively to diverse audiences Desirable: Experience with Salesforce Experience Cloud, Service Cloud, or Lightning Web Components Desirable: Familiarity with research operations, user testing, contextual inquiry, and tools such as Dovetail Benefits
Competitive salary range: $104,800 - $135,700 Comprehensive healthcare coverage Remote-first work environment aligned to Eastern time zone hours (9:00 AM - 5:00 PM EST) Occasional travel for training and project meetings (less than 25% annually) Opportunities to work on high-impact, mission-driven projects with a collaborative team culture Additional information
Location: Alabama or California, USA. This role offers the opportunity to work across the full lifecycle — from stakeholder engagement and discovery to prototyping, execution, and evaluation. A design-driven culture is emphasized across cross-functional teams. Employment type: Full-time | Seniority level: Mid-Senior level | Job function: Design | Industries: Non-profit Organizations and Primary and Secondary Education Travel: Occasional travel as part of the role. For more details or to apply, refer to the partner company posting.
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