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Holding Hands Pediatric Therapy & Adult Services

ABA Program Coordinator (BCBA)

Holding Hands Pediatric Therapy & Adult Services, Calabasas, California, United States, 91302

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Overview Holding Hands Pediatric Therapy & Adult Services is looking for a full-time Applied Behavior Analysis (ABA) Program Coordinator who shares our vision of providing high-quality ABA services to new regions and markets in the United States. The candidate should be a team player with exceptional leadership and management skills, value diversity, collaboration, contract fulfillment, and a solution-driven mindset. Location: Calabasas, CA. Compensation: $80,000 - $110,000 per year.

Responsibilities

Establish and lead a team of quality clinicians (BCBAs, Associate Clinical Supervisors (ACS), or other mid-level supervisors, and Behavior Technicians).

Provide clinical and administrative oversight to BCBAs and ACS in the home clinic and assist with urgent clinical matters.

Maintain at least 30 billable hours per month to monitor quality assurance (QA).

Perform QA of clinical treatment plans, client paperwork, reports, sessions, and billing; conduct regular observations of clinical supervisory staff and QA checks on direct supervision, parent training, intake assessments, and therapist training.

Ensure BCBAs and ACSs provide high-quality clinical assessments and programming; ensure behavior intervention plans meet the highest standards.

Problem-solve to achieve the best outcomes for clients, providing support for clients showing regression or lack of progress.

Monitor supervisor contract fulfillment and ensure compliance of supervisors and ACS staff with requirements.

Collaborate with Office Manager and Scheduler to align client schedules with treatment across direct treatment, supervision, and parent training services.

Ensure all parent training is delivered at appropriate levels of care and that clients receive recommended hours.

Serve as a liaison among BCBAs, ACS, BTs, clients, caregivers, HR, Billing, Credentialing, Admissions, and Training Departments; monitor schedules in Rethink to ensure ethical billing policies.

Conduct monthly supervisor performance reviews and provide feedback on billable and non-billable hours.

Provide supervision hours for BCBA candidates as appropriate.

Conduct quarterly and yearly supervisor evaluations; manage balanced case assignments for BCBAs and ACSs.

Collaborate with Admissions and Regional Director on prospect pipeline.

Help new clients start services timely and manage the clinic ABA waitlist.

Stay current with ABA research; conduct at least one CEU per year for the whole ABA team and participate in regular training and case study reviews with the Clinical Department.

Assist Recruiting with interviews for new staff and collaborate on hiring needs for the home clinic.

Assist in implementing goals, objectives, policies, and procedures; oversee clinic compliance with legal policies and standards.

Support client terminations for the assigned clinic.

Provide ongoing mentorship and performance evaluations for direct reports; assist Office Manager/Scheduler and Regional Director with employee relations as needed.

Assist in onboarding and training of new BCBAs and ACSs.

Skills, Knowledge and Expertise

A BCBA certificate is required with at least 3 years of field experience; 2 years of management experience is preferred.

Ability to exercise sound judgment in decision-making.

Strong leadership and management skills.

Excellent customer service skills.

Effective verbal and written communication skills.

Solution-focused problem-solving abilities.

Knowledge of clinical field policies and procedures.

Ability to delegate tasks and action items as required.

Compassion for working with a diverse population of clients and staff; empathetic yet firm when needed.

Strong organizational and prioritization skills.

Completion of 8-hour supervision CEU.

Benefits

Competitive Salary & Bonus Plan

401(k) with company match

Sick/mental wellness time off & Paid Time Off

Paid Trainings & continued education allowance

Medical, dental, and vision insurance

Paid Holidays

Unlimited Referral Bonus

Monthly Registered Behavior Technician group meetings

Annual Performance Reviews with opportunities for pay increases

Mileage reimbursement

Flexible and supportive company culture

Holding Hands is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran\'s status, sexual orientation, gender identity or gender expression. Holding Hands Inc. does not and shall not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities/operations. These activities include staffing on cases, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, families, and our vendors.

Holding Hands will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Holding Hands is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.

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