Jerry
Director, Business Operations & Strategy (Marketplace Growth)
Jerry, Chicago, Illinois, United States, 60290
Overview
Jerry.ai is looking for a
Director, Business Operations & Strategy (Marketplace Growth)
to help scale our core insurance business. This high-visibility role reports to the VP of Insurance Operations and owns the systems, strategy, and execution behind Jerry’s quoting engine, automation infrastructure, and carrier performance. Working cross-functionally with product, engineering, and analytics, you will create a seamless user experience and ensure ongoing carrier success to drive outcomes for our insurance marketplace (loss ratio, retention, and conversion). This is a unique opportunity to shape the strategy of a category-defining fintech company at scale. Jerry.ai is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019 and have since launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries. Responsibilities
Own the systems, strategy, and execution behind the quoting engine, automation infrastructure, and carrier performance. Collaborate cross-functionally with product, engineering, and analytics to improve the user experience and drive carrier success. Drive critical outcomes for the insurance marketplace, including loss ratio, retention, and conversion. Qualifications
Bachelor’s degree in a quantitative discipline (Electrical Engineering, Computer Engineering, Industrial Engineering, Operations Research, etc.). 7+ years of management consulting experience from a top firm (McKinsey, Bain, BCG preferred). Track record of hiring and managing high-performing teams. Who You Are
You have a structured framework for problem-solving and live by first principles. You are comfortable communicating with audiences ranging from technical stakeholders to the C-suite. You set a high bar for yourself and your team and push for excellence. Compensation and Benefits
The posting notes that compensation ranges are determined based on factors including skills, experience, and location. The company offers equity opportunities and a comprehensive benefits package (health, dental, vision, PTO, parental leave, 401(k) with employer matching, wellness benefits). Some roles may not be eligible for certain benefits. EEO Statement
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact recruiting@jerry.ai. About Jerry.ai
Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, with AI-driven solutions across insurance, financing, maintenance, safety, and more. We are the #1 rated and most downloaded app in our category with a 4.7 star rating and over 5 million customers. We were founded in 2017 and have raised more than $240 million in financing.
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Jerry.ai is looking for a
Director, Business Operations & Strategy (Marketplace Growth)
to help scale our core insurance business. This high-visibility role reports to the VP of Insurance Operations and owns the systems, strategy, and execution behind Jerry’s quoting engine, automation infrastructure, and carrier performance. Working cross-functionally with product, engineering, and analytics, you will create a seamless user experience and ensure ongoing carrier success to drive outcomes for our insurance marketplace (loss ratio, retention, and conversion). This is a unique opportunity to shape the strategy of a category-defining fintech company at scale. Jerry.ai is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019 and have since launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries. Responsibilities
Own the systems, strategy, and execution behind the quoting engine, automation infrastructure, and carrier performance. Collaborate cross-functionally with product, engineering, and analytics to improve the user experience and drive carrier success. Drive critical outcomes for the insurance marketplace, including loss ratio, retention, and conversion. Qualifications
Bachelor’s degree in a quantitative discipline (Electrical Engineering, Computer Engineering, Industrial Engineering, Operations Research, etc.). 7+ years of management consulting experience from a top firm (McKinsey, Bain, BCG preferred). Track record of hiring and managing high-performing teams. Who You Are
You have a structured framework for problem-solving and live by first principles. You are comfortable communicating with audiences ranging from technical stakeholders to the C-suite. You set a high bar for yourself and your team and push for excellence. Compensation and Benefits
The posting notes that compensation ranges are determined based on factors including skills, experience, and location. The company offers equity opportunities and a comprehensive benefits package (health, dental, vision, PTO, parental leave, 401(k) with employer matching, wellness benefits). Some roles may not be eligible for certain benefits. EEO Statement
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact recruiting@jerry.ai. About Jerry.ai
Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, with AI-driven solutions across insurance, financing, maintenance, safety, and more. We are the #1 rated and most downloaded app in our category with a 4.7 star rating and over 5 million customers. We were founded in 2017 and have raised more than $240 million in financing.
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