Georgia Institute of Technology
Parking Ambassador Monday - Friday, 7am - 3:30pm
Georgia Institute of Technology, Atlanta, Georgia, United States, 30383
Overview
Job Title: Parking Ambassador (Monday - Friday, 7am - 3:30pm) Location: Atlanta, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 290285 About Us
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. These values align with our Strategic Plan, including academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and recognizes that attracting faculty may require meeting the needs of two careers. About Georgia Tech
Georgia Tech is a top-ranked public research university in Atlanta, serving more than 45,000 students across engineering, computing, science, business, design, and liberal arts. The Institute’s recent research awards span fields from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech’s Mission and Values
Georgia Tech’s mission is to develop leaders who advance technology and improve the human condition. The Institute holds nine key values: 1) Students are our top priority; 2) We strive for excellence; 3) We thrive on diversity; 4) We celebrate collaboration; 5) We champion innovation; 6) We safeguard freedom of inquiry and expression; 7) We nurture the wellbeing of our community; 8) We act ethically; 9) We are responsible stewards. Over the next decade, Georgia Tech aims to be an inclusive, leading technological research university serving the public good and solving global challenges. Job Summary
This position coordinates customer service delivery to the campus community and external clients on behalf of the department, ensuring garage equipment is in operable order (including gate arms, ticket dispensers, intercoms, and fee computers); provides general campus information, directions, parking alternatives, and other information to customers. The role assists in barricading lots, placing signage, and supporting campus event parking operations in assigned facilities. This position works outside for the entirety of the shift, standing and walking for extended periods in all weather conditions. It also serves as an ambassador for the department and university, regularly interacting with faculty, staff, students, and guests. This position does not supervise staff and does not involve a purchasing card or financial responsibilities, but may require driving and travel. A background check is required. Responsibilities
Assist customers in using the parking system at pay-on-foot locations and entry/exit lanes in a professional manner, offering payment options, addressing parking-related issues, and providing general campus information and parking alternatives. Provide minor cleaning and equipment maintenance such as clearing ticket dispensers, adjusting gate arms, intercoms, and fee computers. Report critical equipment malfunctions, service/maintenance, and enforcement concerns to the supervisor for resolution. Manage traffic flow during peak ingress/egress periods and events for efficient entry and exit of traffic. Monitor space availability and utilization; assist with events and reservation accommodations as necessary. Periodically conduct space and utilization counts. Light portering to ensure parking areas stay clean and clear of debris throughout each shift. Perform other job-related duties as assigned. Required Qualifications
Educational Requirements:
High school diploma, GED certificate, or vocational school diploma. Other Required Qualifications:
Valid US driver’s license of the appropriate class and required endorsements throughout employment. Required Experience:
One to two years of job-related experience. Preferred Qualifications
Preferred Experience:
Two or more years of job-related experience. Experience in outdoor settings with a high-volume service environment. Experience working in parking operations at a university, city, or airport. Experience working with parking/access revenue control equipment. Knowledge, Skills, & Abilities
Knowledge:
Knowledge of credit/debit card transactions and related record keeping. Microsoft Office applications (Word, Excel, Outlook). Basic knowledge of garage equipment maintenance and parking lot/facility operations. Skills:
Customer service and communications, problem-solving, attention to detail, and proficiency with office-related computer applications. USG Core Values
The University System of Georgia emphasizes Integrity, Excellence, Accountability, and Respect. Details are available in the USG policy manual. (Note: links removed in this refined description.) Equal Employment Opportunity
Georgia Tech is an Equal Employment Opportunity Employer. The university provides equal opportunity to all faculty, staff, students, and others, and complies with applicable laws and policies governing equal opportunity in the workplace and in educational activities. Discrimination, including discriminatory harassment, is prohibited. Other Information
This is a supervisory position? No, this is not a supervisory role. This position does not have financial responsibilities. This position requires driving. This role is not a position of trust. This position does not require a purchasing card (P-Card). This position may involve travel. This position does not require security clearance. Job Grade: A4 Salary Range: $16.00 - $20.64 Location: Atlanta, GA Shift: Monday - Friday, 7am - 3:30pm Background Check
Successful candidate must be able to pass a background check. Please review the pre-employment screening requirements.
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Job Title: Parking Ambassador (Monday - Friday, 7am - 3:30pm) Location: Atlanta, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 290285 About Us
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. These values align with our Strategic Plan, including academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and recognizes that attracting faculty may require meeting the needs of two careers. About Georgia Tech
Georgia Tech is a top-ranked public research university in Atlanta, serving more than 45,000 students across engineering, computing, science, business, design, and liberal arts. The Institute’s recent research awards span fields from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech’s Mission and Values
Georgia Tech’s mission is to develop leaders who advance technology and improve the human condition. The Institute holds nine key values: 1) Students are our top priority; 2) We strive for excellence; 3) We thrive on diversity; 4) We celebrate collaboration; 5) We champion innovation; 6) We safeguard freedom of inquiry and expression; 7) We nurture the wellbeing of our community; 8) We act ethically; 9) We are responsible stewards. Over the next decade, Georgia Tech aims to be an inclusive, leading technological research university serving the public good and solving global challenges. Job Summary
This position coordinates customer service delivery to the campus community and external clients on behalf of the department, ensuring garage equipment is in operable order (including gate arms, ticket dispensers, intercoms, and fee computers); provides general campus information, directions, parking alternatives, and other information to customers. The role assists in barricading lots, placing signage, and supporting campus event parking operations in assigned facilities. This position works outside for the entirety of the shift, standing and walking for extended periods in all weather conditions. It also serves as an ambassador for the department and university, regularly interacting with faculty, staff, students, and guests. This position does not supervise staff and does not involve a purchasing card or financial responsibilities, but may require driving and travel. A background check is required. Responsibilities
Assist customers in using the parking system at pay-on-foot locations and entry/exit lanes in a professional manner, offering payment options, addressing parking-related issues, and providing general campus information and parking alternatives. Provide minor cleaning and equipment maintenance such as clearing ticket dispensers, adjusting gate arms, intercoms, and fee computers. Report critical equipment malfunctions, service/maintenance, and enforcement concerns to the supervisor for resolution. Manage traffic flow during peak ingress/egress periods and events for efficient entry and exit of traffic. Monitor space availability and utilization; assist with events and reservation accommodations as necessary. Periodically conduct space and utilization counts. Light portering to ensure parking areas stay clean and clear of debris throughout each shift. Perform other job-related duties as assigned. Required Qualifications
Educational Requirements:
High school diploma, GED certificate, or vocational school diploma. Other Required Qualifications:
Valid US driver’s license of the appropriate class and required endorsements throughout employment. Required Experience:
One to two years of job-related experience. Preferred Qualifications
Preferred Experience:
Two or more years of job-related experience. Experience in outdoor settings with a high-volume service environment. Experience working in parking operations at a university, city, or airport. Experience working with parking/access revenue control equipment. Knowledge, Skills, & Abilities
Knowledge:
Knowledge of credit/debit card transactions and related record keeping. Microsoft Office applications (Word, Excel, Outlook). Basic knowledge of garage equipment maintenance and parking lot/facility operations. Skills:
Customer service and communications, problem-solving, attention to detail, and proficiency with office-related computer applications. USG Core Values
The University System of Georgia emphasizes Integrity, Excellence, Accountability, and Respect. Details are available in the USG policy manual. (Note: links removed in this refined description.) Equal Employment Opportunity
Georgia Tech is an Equal Employment Opportunity Employer. The university provides equal opportunity to all faculty, staff, students, and others, and complies with applicable laws and policies governing equal opportunity in the workplace and in educational activities. Discrimination, including discriminatory harassment, is prohibited. Other Information
This is a supervisory position? No, this is not a supervisory role. This position does not have financial responsibilities. This position requires driving. This role is not a position of trust. This position does not require a purchasing card (P-Card). This position may involve travel. This position does not require security clearance. Job Grade: A4 Salary Range: $16.00 - $20.64 Location: Atlanta, GA Shift: Monday - Friday, 7am - 3:30pm Background Check
Successful candidate must be able to pass a background check. Please review the pre-employment screening requirements.
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