Nashville Public Radio
Coordinator, Volunteer Communications & Engagement, FWC26
Nashville Public Radio, Miami, Florida, us, 33222
Description
At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26 will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.
The Position Reporting organisationally to the Manager, Volunteer Communications & Engagement, the Volunteer Engagement and Communications Coordinator will play a key role in shaping the volunteer experience for over 65,000 individuals across North America (USA, CAN, and MEX). You will help integrate, craft, and deliver inspiring, informative, and consistent messaging that keeps our volunteers engaged and connected throughout their journey — before, during, and after the tournament.
The main responsibilities and oversights of the Volunteer Communications & Engagement Coordinator for the FIFA World Cup 26 include:
Support daily operations of the Volunteer Communications team, assisting the Communications & Engagement Manager with internal and external deliverables. Including and not limited to drafting newsletters and emails, updating volunteer platform communications, coordinating content for social media and internal channels, and more.
Contribute to the development and execution of communication strategies that foster volunteer engagement across all phases of the program. From application, recruitment, role offer, training until the end of the tournament and their participation.
Support the design and delivery of a comprehensive volunteer engagement strategy, including key messaging and content pillars aligned with the tournament’s values.
Help plan and implement a reward and recognition strategy that builds excitement, fosters community, and celebrates volunteers.
Draft and edit compelling content, including volunteer guides, FAQs, and platform updates, tailored for internal platforms, social media, and volunteer contact centers.
Coordinate content production, including graphic design requests and translation workflows (English, Spanish, French).
Create editorial content for key channels such as the FIFA Volunteer Instagram, FIFA Home, and the FIFA Volunteer and FWC26 Volunteer Newsletter, reaching a global audience.
Support the creation of multimedia communications, including articles, visuals, and email campaigns that highlight milestones, updates, and key information.
Maintain and update content on the official FIFA World Cup 26 Volunteer website and the FIFA Volunteer platform to ensure accuracy and relevance.
Assist in planning and executing volunteer events and promotional activities that build community and enhance the volunteer experience.
Provide administrative and project support across the Volunteer Communications team and collaborate with cross-functional stakeholders as needed.
Your Profile ACCOUNTABILITY:
Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING:
Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY:
Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE:
Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
INNOVATION:
Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP:
Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
VISION:
Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
Education & Qualifications
Bachelor's degree in Communications, Public Relations, Marketing, or related field, or similar level of higher education
Work Experience
Minimum 2-3 years of experience in a communications function
Effective communication and interpersonal skills, both oral and written
Ability to see the big picture and adapt accordingly
Ability to work under pressure and meet deadlines
Languages
Fluent in English. Spanish and/or French proficiency is a plus
Technology
Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools
Knowledge of HTML coding a plus
#J-18808-Ljbffr
The Position Reporting organisationally to the Manager, Volunteer Communications & Engagement, the Volunteer Engagement and Communications Coordinator will play a key role in shaping the volunteer experience for over 65,000 individuals across North America (USA, CAN, and MEX). You will help integrate, craft, and deliver inspiring, informative, and consistent messaging that keeps our volunteers engaged and connected throughout their journey — before, during, and after the tournament.
The main responsibilities and oversights of the Volunteer Communications & Engagement Coordinator for the FIFA World Cup 26 include:
Support daily operations of the Volunteer Communications team, assisting the Communications & Engagement Manager with internal and external deliverables. Including and not limited to drafting newsletters and emails, updating volunteer platform communications, coordinating content for social media and internal channels, and more.
Contribute to the development and execution of communication strategies that foster volunteer engagement across all phases of the program. From application, recruitment, role offer, training until the end of the tournament and their participation.
Support the design and delivery of a comprehensive volunteer engagement strategy, including key messaging and content pillars aligned with the tournament’s values.
Help plan and implement a reward and recognition strategy that builds excitement, fosters community, and celebrates volunteers.
Draft and edit compelling content, including volunteer guides, FAQs, and platform updates, tailored for internal platforms, social media, and volunteer contact centers.
Coordinate content production, including graphic design requests and translation workflows (English, Spanish, French).
Create editorial content for key channels such as the FIFA Volunteer Instagram, FIFA Home, and the FIFA Volunteer and FWC26 Volunteer Newsletter, reaching a global audience.
Support the creation of multimedia communications, including articles, visuals, and email campaigns that highlight milestones, updates, and key information.
Maintain and update content on the official FIFA World Cup 26 Volunteer website and the FIFA Volunteer platform to ensure accuracy and relevance.
Assist in planning and executing volunteer events and promotional activities that build community and enhance the volunteer experience.
Provide administrative and project support across the Volunteer Communications team and collaborate with cross-functional stakeholders as needed.
Your Profile ACCOUNTABILITY:
Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING:
Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY:
Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE:
Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
INNOVATION:
Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP:
Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
VISION:
Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
Education & Qualifications
Bachelor's degree in Communications, Public Relations, Marketing, or related field, or similar level of higher education
Work Experience
Minimum 2-3 years of experience in a communications function
Effective communication and interpersonal skills, both oral and written
Ability to see the big picture and adapt accordingly
Ability to work under pressure and meet deadlines
Languages
Fluent in English. Spanish and/or French proficiency is a plus
Technology
Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools
Knowledge of HTML coding a plus
#J-18808-Ljbffr