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Bridgeshomeward

Marketing & Communications Manager

Bridgeshomeward, Cambridge, Massachusetts, us, 02140

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Overview THE AGENCY:

Bridges Homeward has evolved into a group of dynamic, mission-driven professionals serving the Greater Boston community. We provide high-quality support and advocacy for children, adults, and families. Our goal is for everyone to find permanency.

Purpose & Scope The Marketing and Communications Manager works 22.5–30 hours per week and is a key member of the Bridges Homeward Development team. This role is responsible for the strategic implementation of fundraising initiatives, communications, and public relations to sustain and grow programmatic impact and long-term financial strength. This position reports to the Director of Development and collaborates with the Development Associate and the Senior Philanthropic Manager.

Duties and Responsibilities

Strategic Communications

Work closely with the Director of Development to develop and execute an annual communications and marketing plan aligned with organizational goals.

Craft compelling messages that clearly communicate our mission, values, and impact with a clear call to action.

Ensure consistency of messaging across all communication platforms and materials.

Marketing and Branding

Plan and manage digital marketing campaigns, including social media (LinkedIn, Facebook, Instagram) and website content.

Collaborate with program directors and staff to promote services, events, and initiatives.

Design or oversee the production of promotional materials, newsletters, and annual reports.

Write and distribute press releases, op-eds, and media advisories.

Coordinate media interviews, speaking opportunities, and public appearances.

Digital Presence & Content Management

Manage the organization's website, ensuring it is up to date and user-friendly.

Lead content creation for blog posts, videos, impact stories, and donor spotlights.

Track and analyze digital metrics to refine communication strategies.

Fundraising Events

Play a key role in supporting the annual impact event and fundraising events.

Prepare invitations and outreach materials, create run of show, speaker presentations, visuals, vendor booking, and communication; oversee live donor platform.

Donor Communications

Work closely with development staff to create donor engagement campaigns and fundraising appeals.

Design donor-centric communication materials, including thank-you letters, reports, and campaign updates.

Support event promotion and follow-up communications.

Team Collaboration & Capacity Building

Coordinate with program directors and staff to gather stories, statistics, and updates for use in communications.

Demonstrate attention to detail and strong organizational and communication skills; manage multiple tasks, deadlines, and changing priorities.

Train staff on brand messaging and media engagement best practices.

Manage external consultants, designers, or freelancers as needed; direct graphic designers, photographers, or other media-production specialists for targeted projects.

Be available to represent the agency at special events, meetings, and other off-site programs, as needed.

Perform other tasks as assigned and work proactively, independently, and collaboratively.

Requirements

Bachelor's degree in communications, Marketing, Journalism, Public Relations, or a related field.

3–5 years of experience in communications and/or marketing, preferably in a nonprofit or mission-driven organization.

Excellent writing, storytelling, and editing skills with attention to tone and audience.

Proficiency with social media platforms.

Familiarity with graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus.

Strong organizational skills and the ability to manage multiple projects and deadlines.

Other Requirements

Valid Driver's License.

Must be able to occasionally lift up to 50 lbs.

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