Southern Veterinary Partners
Senior Manager, Enterprise Insights
Southern Veterinary Partners, Birmingham, Alabama, United States, 35275
Overview
Join the team that supports the teams. At Mission Pet Health's Home Office in Birmingham, AL, our purpose is to provide world-class support to our network of 850+ animal hospitals nationwide. We manage the business side of veterinary medicine—from Finance and HR to IT and Marketing—so our 20,000+ hospital teammates can focus on what they do best: providing exceptional care to pets and their families.
We are a veterinarian-led, people-focused, and pet-obsessed organization, founded on the belief that local practices thrive with autonomy and excellent support. Our award-winning culture is powered by our WAG values:
WAG: Work Together, Amaze, and Grow. This philosophy has helped us be recognized by Newsweek as the #1 Most Loved Workplace in Healthcare and #11 in America for 2024.
What’s in it for you at our Home Office? When you join our team, you’re not just starting a job; you’re building a career with a tangible, lasting impact. You can expect:
Unparalleled opportunities for personal and professional development.
Industry-leading benefits in a culture where your well-being comes first.
The chance to apply your expertise to support the future of veterinary care on a national scale.
We’re on a mission to be the greatest veterinary company in the world, and that mission is anchored by the incredible talent in our Home Office. If you're ready to make a difference for thousands of veterinary professionals and countless pets, we’d love for you to be a part of it!
Responsibilities
Lead the Enterprise Insights team, providing guidance, mentorship, and support to ensure high-quality output and professional growth.
Utilize data-driven insights to develop and implement comprehensive strategies that support business goals and improve decision-making across departments including: recruiting, HR, finance, operations, and technology.
Oversee the design, development, and maintenance of BI dashboards, reports, and analytical tools that provide actionable insights into business & systems performance.
Ensure data accuracy, integrity, and security across all BI and analytics systems.
Recommend and present findings and recommendations to senior leadership and other stakeholders in a clear and compelling manner.
Manage relationships with external vendors and partners to enhance BI capabilities.
Continually build efficiencies and automations to create industry-leading execution time from opportunity discovery to operational response.
Requirements
Bachelor’s Degree in Data Analytics, Business, Economics, Statistics, or Information Science (Graduate Degree Preferred).
5-8 years of similar work experience, preferably in tech, healthcare, or retail.
2-5 years of experience managing a team of business-facing analysts.
Excellent project management and organizational skills with strong attention to detail.
Outstanding, documented skills in Excel; proficiency in SQL, Python.
Fully in-office role in Birmingham, AL.
Role Competencies
People Leadership
Directly supervises, hires, trains, and develops large org that balances and supports multiple business lanes and competing priorities.
Directly sources and mobilizes teammate talent across SVP.
Deep understanding of SVP department goals, outputs, and interconnectivity.
Active participant and helping SVP execute and strategize on priorities, risks, and opportunities.
Communication
Handles majority of communications with sister departments, and virtually all communication with internal and external n-1 teammates.
Frequent communication, interaction, and presentation with n+2 teammates.
Regular communication, interaction, and presentation with external vendors and 3rd party groups.
Regular communication, interaction, and presentation with Field Leaders and teammates.
Problem-Solving
Full subject matter expertise and autonomy for all processes, systems, and supported departments under team umbrella.
Ability to answer questions, create analyses, and provide recommendations up to an executive level with minimal n+1 support.
Responsible for setting up processes and technical solutions for new programs and supported departments.
Quality
Proactively maintained team task lists, priorities, scope of work, opportunity costs.
Problem/opportunity identification and planning for adjacent business lanes.
Autonomous problem-solving with new technical solutions as needed.
Infallible quality level of data outputs and calculations.
Peer-reviewed recommendations and analyses.
Receives direct requests for support from adjacent departments.
WAG Values
Leads with respect, integrity, and accountability.
Treats others with empathy and respect.
Exemplifies and leads the team to align with WAG values.
Collaborates with team to focus on solutions.
Finds a way to say yes.
Benefits Benefits include: health, dental + vision insurance; 401K with company match; life insurance, short-term disability, and telemedicine; generous paid time off and company-wide holidays; discounted veterinary care for your four-legged family members; online discount platform; competitive salary; and upward mobility and growth opportunities.
This role is part of an organization recognized as #1 in Healthcare by Newsweek’s Most Loved Workplaces in 2024.
Physical Demands The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. The teammate is occasionally required to sit, climb or balance, and stoop, kneel, crouch or crawl. Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the teammate for this job. Duties, responsibilities and activities may change at any time with or without notice.
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We are a veterinarian-led, people-focused, and pet-obsessed organization, founded on the belief that local practices thrive with autonomy and excellent support. Our award-winning culture is powered by our WAG values:
WAG: Work Together, Amaze, and Grow. This philosophy has helped us be recognized by Newsweek as the #1 Most Loved Workplace in Healthcare and #11 in America for 2024.
What’s in it for you at our Home Office? When you join our team, you’re not just starting a job; you’re building a career with a tangible, lasting impact. You can expect:
Unparalleled opportunities for personal and professional development.
Industry-leading benefits in a culture where your well-being comes first.
The chance to apply your expertise to support the future of veterinary care on a national scale.
We’re on a mission to be the greatest veterinary company in the world, and that mission is anchored by the incredible talent in our Home Office. If you're ready to make a difference for thousands of veterinary professionals and countless pets, we’d love for you to be a part of it!
Responsibilities
Lead the Enterprise Insights team, providing guidance, mentorship, and support to ensure high-quality output and professional growth.
Utilize data-driven insights to develop and implement comprehensive strategies that support business goals and improve decision-making across departments including: recruiting, HR, finance, operations, and technology.
Oversee the design, development, and maintenance of BI dashboards, reports, and analytical tools that provide actionable insights into business & systems performance.
Ensure data accuracy, integrity, and security across all BI and analytics systems.
Recommend and present findings and recommendations to senior leadership and other stakeholders in a clear and compelling manner.
Manage relationships with external vendors and partners to enhance BI capabilities.
Continually build efficiencies and automations to create industry-leading execution time from opportunity discovery to operational response.
Requirements
Bachelor’s Degree in Data Analytics, Business, Economics, Statistics, or Information Science (Graduate Degree Preferred).
5-8 years of similar work experience, preferably in tech, healthcare, or retail.
2-5 years of experience managing a team of business-facing analysts.
Excellent project management and organizational skills with strong attention to detail.
Outstanding, documented skills in Excel; proficiency in SQL, Python.
Fully in-office role in Birmingham, AL.
Role Competencies
People Leadership
Directly supervises, hires, trains, and develops large org that balances and supports multiple business lanes and competing priorities.
Directly sources and mobilizes teammate talent across SVP.
Deep understanding of SVP department goals, outputs, and interconnectivity.
Active participant and helping SVP execute and strategize on priorities, risks, and opportunities.
Communication
Handles majority of communications with sister departments, and virtually all communication with internal and external n-1 teammates.
Frequent communication, interaction, and presentation with n+2 teammates.
Regular communication, interaction, and presentation with external vendors and 3rd party groups.
Regular communication, interaction, and presentation with Field Leaders and teammates.
Problem-Solving
Full subject matter expertise and autonomy for all processes, systems, and supported departments under team umbrella.
Ability to answer questions, create analyses, and provide recommendations up to an executive level with minimal n+1 support.
Responsible for setting up processes and technical solutions for new programs and supported departments.
Quality
Proactively maintained team task lists, priorities, scope of work, opportunity costs.
Problem/opportunity identification and planning for adjacent business lanes.
Autonomous problem-solving with new technical solutions as needed.
Infallible quality level of data outputs and calculations.
Peer-reviewed recommendations and analyses.
Receives direct requests for support from adjacent departments.
WAG Values
Leads with respect, integrity, and accountability.
Treats others with empathy and respect.
Exemplifies and leads the team to align with WAG values.
Collaborates with team to focus on solutions.
Finds a way to say yes.
Benefits Benefits include: health, dental + vision insurance; 401K with company match; life insurance, short-term disability, and telemedicine; generous paid time off and company-wide holidays; discounted veterinary care for your four-legged family members; online discount platform; competitive salary; and upward mobility and growth opportunities.
This role is part of an organization recognized as #1 in Healthcare by Newsweek’s Most Loved Workplaces in 2024.
Physical Demands The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. The teammate is occasionally required to sit, climb or balance, and stoop, kneel, crouch or crawl. Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the teammate for this job. Duties, responsibilities and activities may change at any time with or without notice.
#J-18808-Ljbffr