Lush Fresh Handmade Cosmetics
Seasonal Ambassador - The Shops at Chestnut Hill
Lush Fresh Handmade Cosmetics, Oklahoma City, Oklahoma, United States
Seasonal Ambassador - The Shops at Chestnut Hill
Chestnut Hill, Massachusetts, United States 0-39 hours/week Contract Role Overview:
Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer\'s shoes and think about what would make their day. Whether it\'s providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it\'s not just about selling soap – it\'s about making a positive impact on the world, one bar at a time! Responsibilities: Sales and Customer Experience:
Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store\'s overall sales. Customer Experience:
Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features, and seek opportunities to make customers\' day and leave the world Lusher than we found it. Building the Brand:
Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in the shop and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Spread what makes Lush unique and inspire others to join us in making a positive impact. Product Passion:
Expand product knowledge with ongoing learning and deep understanding of all things Lush. Stay up-to-date on products, ingredients, and unique benefits to confidently make informed recommendations. Team Involvement: Development:
Utilize Lush resources to develop effective sales techniques and product knowledge to improve performance, support team growth, and increase sales. Take ownership of development, assess performance, and seek feedback, resources, and opportunities to improve and elevate skills. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication, listen to team members\' perspectives, foster belonging, promote teamwork, encourage collaboration, and recognize each employee\'s contributions. Operational Excellence: Time and Attendance:
Be punctual, reliable, and present. Participate in teamwork, take breaks when needed, and stay informed about company news and updates. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales. Stock and Inventory:
Use Visual Merchandising guidelines to adjust product displays based on sales to improve the customer experience. Policies and Procedures:
Follow company standards for opening/closing, product integrity, respectful workplace, and health and safety. Qualifications: Required: Excellent customer service skills Flexibility to adapt to changing situations in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service models Strong problem-solving skills for day-to-day operations Experience working in a team environment Experience in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Pay:
$19.50 USD per hour Best of luck on your job search, and don\'t forget to follow us to learn more! Privacy and equality statements:
Find our Personal Privacy Policy details here.
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Chestnut Hill, Massachusetts, United States 0-39 hours/week Contract Role Overview:
Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer\'s shoes and think about what would make their day. Whether it\'s providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it\'s not just about selling soap – it\'s about making a positive impact on the world, one bar at a time! Responsibilities: Sales and Customer Experience:
Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store\'s overall sales. Customer Experience:
Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features, and seek opportunities to make customers\' day and leave the world Lusher than we found it. Building the Brand:
Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in the shop and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Spread what makes Lush unique and inspire others to join us in making a positive impact. Product Passion:
Expand product knowledge with ongoing learning and deep understanding of all things Lush. Stay up-to-date on products, ingredients, and unique benefits to confidently make informed recommendations. Team Involvement: Development:
Utilize Lush resources to develop effective sales techniques and product knowledge to improve performance, support team growth, and increase sales. Take ownership of development, assess performance, and seek feedback, resources, and opportunities to improve and elevate skills. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication, listen to team members\' perspectives, foster belonging, promote teamwork, encourage collaboration, and recognize each employee\'s contributions. Operational Excellence: Time and Attendance:
Be punctual, reliable, and present. Participate in teamwork, take breaks when needed, and stay informed about company news and updates. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales. Stock and Inventory:
Use Visual Merchandising guidelines to adjust product displays based on sales to improve the customer experience. Policies and Procedures:
Follow company standards for opening/closing, product integrity, respectful workplace, and health and safety. Qualifications: Required: Excellent customer service skills Flexibility to adapt to changing situations in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service models Strong problem-solving skills for day-to-day operations Experience working in a team environment Experience in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Pay:
$19.50 USD per hour Best of luck on your job search, and don\'t forget to follow us to learn more! Privacy and equality statements:
Find our Personal Privacy Policy details here.
#J-18808-Ljbffr