Citi
The Financial Crimes Global Policy Adherence & Engagement Team within the FCFP organization supports the delivery and direction of a comprehensive Financial Crimes Program in partnership with Compliance, Operations, Technology, Risk, Audit, and multiple stakeholders at all levels of management. This team is responsible for fostering a culture of control and compliance, customer centricity and accountability while leading efforts to identify, anticipate and mitigate AML, Sanctions and Anti-Bribery regulatory, reputational, and operational risks. The Financial Crimes Lead will support USPB Cards Financial Crime activities related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Sanctions/Screening, and Anti-Bribery & Corruption (AB&C). Scope includes KYC (Know Your Customer), AML, and screening (sanctions and non-sanctions). This position serves as a partner to AML and Sanctions Compliance as well as Cards Business, Internal Audit, and operations teams.
Responsibilities
Manage all identified issues and work with Business Risk, Compliance, Operations and Technology teams to actively identify new AML/KYC and Sanctions policy gaps
Support the impact assessment and implementation assessment for new and revised AML/KYC and Sanctions policies for Cards
Manage execution of AML/BSA policy related Corrective Action Plans (CAP) which Includes managing CAP milestones and execution timeline
Facilitate both gap and root cause analysis (RCA) exercises between Legal, Compliance, Operations, Technology, Risk and the line of business to create action plans that provide resolution and ensure policy adherence
Champion efforts to draft project requests to resolve gaps and retire manual workarounds
Partner with the project group to prioritize and deliver project requests
Manage action items for the issues management workstream by timely follow-up and coordination between multiple stakeholder groups to bring each project to closure
Provide guidance and subject matter expertise related to policy and regulatory requirements up to senior management across the businesses and support functions
Act as an SME for Sanctions and Screening Policies and AML/KYC Policies for NAM Cards and develop sustainable solutions to meet policy requirements and mitigate risk
Perform detailed analysis for complex recommendations to ensure appropriate risk/reward balance, including policy changes
Contribute to USPB Cards Financial Crimes Strategy and Roadmap
Contribute to design and execution of Horizontal Controls Assessment across the USPB Cards business and operations teams
Qualifications
6-10 years of direct, relevant experience in financial service operations, risk and controls, compliance, audit, or regulatory management
Deep functional knowledge of the Credit Cards and/or Retail Banking industries and applicable AML KYC rules, regulations, policies, and processes with preferred knowledge of Citi AML and Sanctions and Screening programs
Project management and governance experience with the proven ability to develop project plans and drive a diverse group of stakeholders to identify and achieve milestones within deadlines
Demonstrated ability to identify, classify, prioritize and remediate risks
Superior organizational skills, with proven ability to manage multiple and concurrent priorities while working independently or with little supervision
Self-motivated with a passion for establishing and maintaining a culture of control within the business
Demonstrated relationship management skills with ability to deepen relationships and build partnerships across the business and key functional support areas with strong ability to influence a group of diverse stakeholders and drive accountability and ownership
Detail oriented with ability to question and identify opportunities within existing processes and business practices; strong conflict resolution skills and ability to work in stressful environments with quick turnaround timelines
Pragmatic problem-solver with independent thinking and strong critical thinking skills
Expert in using PowerPoint and Excel, a plus
Excellent verbal and written skills and experience presenting to senior audiences
Education
Bachelor’s/University degree or equivalent experience, potentially Master’s degree
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Job Details Job Family Group:
Operations - Services
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Job Family:
Business KYC
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Time Type:
Full time
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Primary Location:
Florence Kentucky United States
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Primary Location Full Time Salary Range:
$107,120.00 - $160,680.00
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In addition to salary, Citi’s offerings may also include incentive and retention awards. Citi offers benefits including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; and paid time off. Availability of offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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Anticipated Posting Close Date:
Oct 04, 2025
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Citi is an equal opportunity employer. Qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
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Responsibilities
Manage all identified issues and work with Business Risk, Compliance, Operations and Technology teams to actively identify new AML/KYC and Sanctions policy gaps
Support the impact assessment and implementation assessment for new and revised AML/KYC and Sanctions policies for Cards
Manage execution of AML/BSA policy related Corrective Action Plans (CAP) which Includes managing CAP milestones and execution timeline
Facilitate both gap and root cause analysis (RCA) exercises between Legal, Compliance, Operations, Technology, Risk and the line of business to create action plans that provide resolution and ensure policy adherence
Champion efforts to draft project requests to resolve gaps and retire manual workarounds
Partner with the project group to prioritize and deliver project requests
Manage action items for the issues management workstream by timely follow-up and coordination between multiple stakeholder groups to bring each project to closure
Provide guidance and subject matter expertise related to policy and regulatory requirements up to senior management across the businesses and support functions
Act as an SME for Sanctions and Screening Policies and AML/KYC Policies for NAM Cards and develop sustainable solutions to meet policy requirements and mitigate risk
Perform detailed analysis for complex recommendations to ensure appropriate risk/reward balance, including policy changes
Contribute to USPB Cards Financial Crimes Strategy and Roadmap
Contribute to design and execution of Horizontal Controls Assessment across the USPB Cards business and operations teams
Qualifications
6-10 years of direct, relevant experience in financial service operations, risk and controls, compliance, audit, or regulatory management
Deep functional knowledge of the Credit Cards and/or Retail Banking industries and applicable AML KYC rules, regulations, policies, and processes with preferred knowledge of Citi AML and Sanctions and Screening programs
Project management and governance experience with the proven ability to develop project plans and drive a diverse group of stakeholders to identify and achieve milestones within deadlines
Demonstrated ability to identify, classify, prioritize and remediate risks
Superior organizational skills, with proven ability to manage multiple and concurrent priorities while working independently or with little supervision
Self-motivated with a passion for establishing and maintaining a culture of control within the business
Demonstrated relationship management skills with ability to deepen relationships and build partnerships across the business and key functional support areas with strong ability to influence a group of diverse stakeholders and drive accountability and ownership
Detail oriented with ability to question and identify opportunities within existing processes and business practices; strong conflict resolution skills and ability to work in stressful environments with quick turnaround timelines
Pragmatic problem-solver with independent thinking and strong critical thinking skills
Expert in using PowerPoint and Excel, a plus
Excellent verbal and written skills and experience presenting to senior audiences
Education
Bachelor’s/University degree or equivalent experience, potentially Master’s degree
------------------------------------------------------
Job Details Job Family Group:
Operations - Services
------------------------------------------------------
Job Family:
Business KYC
------------------------------------------------------
Time Type:
Full time
------------------------------------------------------
Primary Location:
Florence Kentucky United States
------------------------------------------------------
Primary Location Full Time Salary Range:
$107,120.00 - $160,680.00
------------------------------------------------------
In addition to salary, Citi’s offerings may also include incentive and retention awards. Citi offers benefits including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; and paid time off. Availability of offerings may vary by jurisdiction, job level, and date of hire.
------------------------------------------------------
Most Relevant Skills
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation
------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
------------------------------------------------------
Anticipated Posting Close Date:
Oct 04, 2025
------------------------------------------------------
Citi is an equal opportunity employer. Qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
#J-18808-Ljbffr