Mindlance is hiring: Phlebotomy - Phlebotomist III - Floater in Lawrenceville

Overview

The Patient Services Representative III-Floater (PSR III) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR III will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor\'s office, a patient service center or as business needs dictate.

Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Responsibilities

• Perform venipuncture and specimen collection in accordance with established practices and procedures.
• Prepare and process specimens for lab testing; ensure proper labeling and verification of patient information.
• Explain procedures to patients and maintain a professional, compassionate demeanor.
• Maintain accurate records and documentation; verify patient demographics and initials after venipuncture.
• Support a safe, clean, and confidential environment; demonstrate leadership behaviors and process excellence.
• Be flexible to work assignments across doctors\' offices, patient service centers, or other locations as needed.

Qualifications and Requirements

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Flexibility to work weekends, holidays, on-call, and overtime as needed.
• Commitment to all Policies & Procedures including dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
• Ability to make decisions based on established procedures and exercise good judgment.
• Reliable transportation, valid driver license, and clean driving record if applicable.
• Travel and flexible hours to work multiple locations and cover Patient Service Center/In-Office Phlebotomy locations with minimal notice.
• Capable of handling multiple priorities in a high-volume setting.
• Superior customer focus; clear communication with peers, supervisors and patients; openness to change; and knowledge of our business.

Education & Experience

• Required Education: High school diploma or equivalent.
• Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington.
• Work Experience: Three years phlebotomy experience required (including pediatric, geriatric and capillary collections).
• Minimum 2 years in a Patient Service Center environment preferred.
• Customer service in a retail or service environment preferred. Keyboard/data entry experience.

Training & Travel

Training locations may vary based on trainer availability. Travel and flexible hours required to work multiple locations and cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.

EEO Statement

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Offer of Employment Process

Our clients require background checks on all hires who receive a contingent offer of employment. The offer is contingent on meeting client requirements, which may include criminal history, verification of Social Security number, employment verification, motor vehicle records (where applicable), education verification, professional licensure, and debarment authorities. A guilty misdemeanor or felony conviction does not automatically render an applicant ineligible, but all convictions will be escalated to the compliance team. The associate will be cleared for assignment after successful background check and drug screen and completion of Mindlance paperwork and client-specific documents.