CXG is hiring: Freelance Luxury Brand Evaluator - Indianapolis, IN in Indianapol

Overview

Freelance Luxury Brand Evaluator - Indianapolis, IN. Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role

As a luxury brand evaluator, you will discreetly assess customer experiences and provide critical feedback to help brands refine their services. Whether visiting boutiques, shopping online, or returning a product, your observations shape the future of luxury.

Responsibilities

• Choose assignments that align with your preferences and profile
• Visit luxury stores or evaluate online and engage with sales staff or online representatives
• Observe ambiance, service quality, and overall customer experience
• Provide honest feedback through our platform using questionnaires

Perks and Compensation

• Flexible assignments tailored to your interests
• Compensation for your time and input, with potential reimbursement on purchases
• Collaborate with iconic brands across industries and manage missions via a user-friendly platform

Our Luxury Partners

• Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
• Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
• Beauty & Skincare: Guerlain, Sephora, L'Oréal, Givenchy
• Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa

What you will be doing

• Register and create a profile, complete verification, and obtain certification to access missions
• Apply for missions and start evaluating to make a difference in the luxury market

Requirements

• Must be 18 years or older
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands to ensure impartiality
• Punctual, organized, detail-oriented, and reliable
• Observant and passionate about customer experience
• No prior experience required; honest feedback from genuine customers is valued

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we redefine customer experience for luxury brands. Our mobile platform, CXG Live, lets you manage missions, certifications, and feedback on the go.