Freelance Luxury Brand Evaluator - Indianapolis, IN Job at CXG in Greenwood

Freelance Luxury Brand Evaluator - Indianapolis, IN

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

Overview

As a luxury brand evaluator, you will discreetly assess customer experiences and provide critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

Responsibilities

• Choose your assignments – align missions with your personal preferences and profile
• Visit luxury stores or evaluate online – engage with sales associates in stores or online from home
• Observe carefully – assess ambiance, service quality, and overall customer experience
• Provide honest feedback – share observations through questionnaires on our platform

Perks of the Role

• Collaborate with iconic brands across industries
• Flexible assignments tailored to your interests
• Compensation for your time and input, with potential reimbursement on purchases
• User-friendly platform for managing missions and feedback

Our Luxury Partners

• Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
• Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
• Beauty & Skincare: Guerlain, Sephora, L'Oréal, Givenchy
• Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa

About CXG

CXG connects premium brands with evaluators across 70 countries, with 12 global offices and two decades of CX retail expertise. We redefine the customer experience for luxury brands. Our mobile platform, CXG Live, lets you manage missions, certifications, and feedback on the go.

Requirements

• Must be 18 years or older
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands to ensure impartiality
• Punctual, organized, detail-oriented, and reliable
• Observant and passionate about customer experience
• No prior experience is required; we value honest feedback from genuine customers

Compensation

• Non-Purchase Evaluations: Earn a fee based on mission complexity
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief

How to Join the CXG Community

• Register: sign up at live.cxg.com and confirm your email
• Complete your profile: fill out details to 100% and get verified
• Get certified: pass the General Certification to access missions
• Apply for missions: explore assignments with brands that excite you
• Start evaluating: begin making a difference in the luxury market

Referrals increase your chances of interviewing at CXG.