Janko Hospitality is hiring: Night Auditor in Evanston

Overview

Be among the first 25 applicants. This range is provided by Janko Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm’s properties have been recognized in hotel industry rankings and the company focuses on expansion through strategic acquisition, development, and third-party management. Janko Hospitality is committed to delivering a high-quality hospitality experience to guests, owners, and associates.

Base pay range

$15.00/hr - $18.00/hr

Reports to: Front Office Supervisor
Department: Rooms

Night Auditor – Hyatt House Evanston

This position oversees nightly hotel operations, ensures accurate guest billing, maintains financial records, and provides exceptional service during late-night hours. The Night Auditor serves as the Manager on Duty during the hours of 11 PM to 7 AM. Ideal candidates are detail-oriented, organized, and thrive in a dynamic hospitality environment.

Essential Duties and Responsibilities

• Guest Services: Check in and check out guests with a focus on accuracy and customer service.
• Account Management: Post charges and payments to guest accounts, ensuring all transactions are accurate.
• Audit and Reconciliation: Reconcile guest service agents’ paperwork, resolve rate discrepancies, and reconcile credit card totals to the batch report before submitting to the credit card processor.
• Room & Tax Posting: Post room and tax charges and ensure departing folios are printed and distributed to guest rooms.
• Gift Shop & Banquet Reconciliation: Reconcile and balance all gift shop paperwork; complete the spreadsheet for banquet event orders and post accordingly.
• System Maintenance: Run the close day on the computer system, run backups, and generate night audit reports for accounting and management.
• Communication: Process guest mail, messages, and faxes by receiving, sorting, notifying, and distributing to ensure timely receipt of information.
• Department Logbook: Maintain the front desk logbook to enhance communication between shifts and management.
• Safety Standards: Practice written safety standards and rules at all times to ensure a secure and safe work environment.
• Physical Requirements: Ability to stand for extended periods, with frequent walking, bending, and crouching; use of hands, fingers, and arms as needed.
• Flexible Scheduling: May require rotating shifts, including weekends, night shifts, and overtime; hours vary by business needs.
• Work Environment: The hotel operates 24/7; employees must be adaptable to various shifts, including weekends, nights, and holidays.
• Physical Demands: Must meet the physical demands of the role with reasonable accommodations as needed.

Qualifications

• Experience: At least one year of hotel front desk and/or accounting background; familiarity with hospitality industry practices is preferred.
• Communication Skills: Clear and effective communication with guests, customers, supervisors, and fellow employees.
• Mathematical Skills: Ability to perform basic arithmetic (addition, subtraction, multiplication).
• Analytical Skills: Ability to analyze routine data and make appropriate judgments regarding check-in/check-out processes.
• Flexibility: Willingness to accommodate scheduling needs.

Miscellaneous

Location: Chicago, IL