Hotel Night Auditor Job at WizeHire, Inc in Crestview
WizeHire, Inc, Crestview, KY, United States
Home2 Suites by Hilton Crestview I-10 • Crestview , FL , US
Posted 3 months ago
Description
We are seeking a dedicated and detail-oriented Night Auditor to serve as the first point of contact for guests and ensure a seamless overnight guest experience. This role involves multitasking across various aspects of a guest’s stay, from check-ins and reservations to balancing financial reports, while upholding our property’s vision, mission, and core values.
This position is ideal for individuals who enjoy working overnight and thrive in a guest-focused environment. If you’re ready to contribute to a welcoming and professional atmosphere, we’d love to hear from you!
Responsibilities
- Process payments, generate invoices, and reconcile transactions at the end of each shift.
- Prepare and distribute nightly reports, ensuring accurate financial and operational records.
- Assist with reservations via phone, email, or in person, including group bookings.
- Welcome guests warmly, manage check-ins and check-outs, and provide room keys.
- Respond to and resolve guest concerns promptly by working with the appropriate departments.
- Experience in hospitality is preferred but not required—we welcome applicants at all experience levels.
- Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job.
- Physical ability to stand, walk, and lift up to 25 pounds as needed.
- Strong customer service skills with a guest-focused approach.
- Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
$14.50 - $15.50 hourly
About Home2 Suites by Hilton Crestview I-10
Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.
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