Hotel Night Auditor Job at Home2 Suites by Hilton Crestview I-10 in Crestview

Overview

We are seeking a dedicated and detail-oriented Night Auditor to serve as the first point of contact for guests and ensure a seamless overnight guest experience. This role involves multitasking across various aspects of a guest’s stay, from check-ins and reservations to balancing financial reports, while upholding our property’s vision, mission, and core values. This position is ideal for individuals who enjoy working overnight and thrive in a guest-focused environment. If you’re ready to contribute to a welcoming and professional atmosphere, we’d love to hear from you!

Responsibilities

• Process payments, generate invoices, and reconcile transactions at the end of each shift.
• Prepare and distribute nightly reports, ensuring accurate financial and operational records.
• Assist with reservations via phone, email, or in person, including group bookings.
• Welcome guests warmly, manage check-ins and check-outs, and provide room keys.
• Respond to and resolve guest concerns promptly by working with the appropriate departments.

Qualifications

• Experience in hospitality is preferred but not required—we welcome applicants at all experience levels.
• Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Strong customer service skills with a guest-focused approach.
• Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).

Compensation: $14.50 - $15.50 hourly