Verizon Communications is hiring: Retail Sales Associate in Federal Way

Overview

Location: 2125 S 320th ST, Federal Way, Washington
Job ID: R-1085734
Apply prior to the end date: October 22, 2025

What you’ll be doing

As a full-time Verizon Retail Sales Associate, you’ll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here’s what you can expect:

• Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using effective communication to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers interested in our products and services.
• Engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon-sponsored events.

We’re hiring immediately! This isn’t your typical entry-level retail position. Whether you’re just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit all your sales goals. Top performers could make an extra $14,500 or more in individual-based commissions, giving you the chance to earn a total of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance. Join Verizon today and be eligible for a $2,500 sign-on bonus (subject to terms and conditions).

• Health and well-being benefits starting day one, including medical, dental, and vision.

• 401(k) plan with matching contributions, student loan repayments, or a combination of both.

• $2,500 stock grant per year, part of Verizon’s Stock Together program.

• Sales recognition programs with travel and other incentives.

• Five weeks of paid time off (vacation, holidays, personal days).

• Eight weeks of paid parental leave for eligible new parents (up to 16 weeks with short-term disability).

• Up to $8,000 per year in tuition assistance.

• Discounts on Verizon products and services and additional employee discounts.

This position is a great way to jumpstart your career. One in five Verizon Retail employees received lateral or promotional moves in 2024. You’ll be able to apply your skills while elevating your career through our training programs and culture of learning.

What we’re looking for

You’ll need to have:

• High school diploma or GED.

• One or more years of relevant experience (work experience and/or military experience).

• Willingness to work evenings, weekends, and holidays (schedule known four weeks in advance).

• Openness to pick up additional shifts and earn more income, typically during peak periods.

Even better if you have one or more of the following:

• Experience in a commission-based environment.

• Demonstrated sales experience and customer service skills.

If Verizon and this role sound like a fit for you, apply even if you don’t meet every “even better” qualification listed above.

After you apply

You may be required to take an assessment (about 19 minutes). If you’re selected to move forward, a recruiter will reach out to share more about the role and answer questions.

Where you’ll be working

In this worksite-based role, you’ll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability, or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career and in your life outside of Verizon. Highlights include:

• Comprehensive medical, dental, and vision coverage
• 401(k) with company matching
• $2,500 stock grant per year
• Sales recognition programs with travel and other incentives
• Five weeks of paid time off; paid parental leave; tuition assistance
• Discounts on Verizon products and services; additional employee discounts

The starting base pay rate for the location listed is: $19.71 per hour.

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