Prolink
Prolink is hiring: Account Recruiting Manager job in Cincinnati, OH in Cincinnat
Prolink, Cincinnati, OH, US, 45208
JOB SUMMARY
The Account Recruiting Manager (ARM) is a hybrid role responsible for recruiting top-tier professionals while managing strategic client relationships across assigned territories. This position is approximately 80% recruiting and 20% client relationship management, making it ideal for creating an impact in both talent acquisition and account support. The ARM will place contract, contract-to-hire, and direct placement professionals, provide high-touch service to clients and contractors, and act as a key liaison between clients and internal stakeholders.
RESPONSIBILITIES
• Source, recruit, and retain qualified professionals for contract, contract-to-hire, and direct placement positions.
• Build and maintain a pipeline of candidates through cold calling, job boards, networking, and referrals.
• Educate candidates on job opportunities, travel career benefits, and the ProLink experience.
• Submit candidates to client job orders, conduct lockdowns, and coordinate interviews.
• Maintain timely and professional communication with candidates throughout the hiring lifecycle.
• Track candidate attendance, assignment details, and performance for ongoing contracts.
• Provide exceptional customer service to contractors to ensure retention and satisfaction.
• Meet or exceed weekly, monthly, quarterly, and annual recruiting performance metrics.
• Function as additional recruiting resource for all recruiting teams on account specific needs, customer service level standards to aid in recruitment barriers
• Perform other related duties as assigned
• Act as the primary recruiting contact for assigned accounts, serving as a liaison between clients and internal teams; in conjunction and at the direction of account assigned Client Relationship Manager.
• Build strong relationships with client managers through consistent communication, updates, and consultation.
• Assist with account retention and growth through proactive engagement and service excellence.
• Educate clients on ProLink's full suite of services to deepen account saturation.
• Support client QBR (Quarterly Business Review) preparation and execution in collaboration with internal stakeholders.
• Monitor and manage performance metrics tied to client accounts (TOA, fill rates, etc.).
• Assist in implementing cost-saving strategies and tracking basic financial data relevant to account management.
• Perform other related duties as assigned
REQUIREMENTS
• Willing and able to travel as needed
• Willing and able to work onsite as needed
• 2+ years of experience in recruiting, account management, or staffing industry roles
• Knowledge of staffing industry business models and trends
• Basic understanding of financial management, workforce solutions, and data-driven decision-making
• Excellent organizational, customer service, communication, and relationship building skills
• Proactive/ autonomous working mindset
• Comfortable performing in a metric-based environment
• Able to multitask and apply a solutions-oriented mindset
• Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment
• Able to use a variety of business or technical programs to complete tasks
• High level of integrity, motivation, accountability, perseverance, and alignment with Prolink's values
PREFERENCES
Candidates with additional and relevant experience, education, licensing, or certification beyond the role's requirements and/or specific to the nature of Prolink's business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration.
Internal Job ID: 297
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law. For more information, please review our policy and resources HERE .
The Account Recruiting Manager (ARM) is a hybrid role responsible for recruiting top-tier professionals while managing strategic client relationships across assigned territories. This position is approximately 80% recruiting and 20% client relationship management, making it ideal for creating an impact in both talent acquisition and account support. The ARM will place contract, contract-to-hire, and direct placement professionals, provide high-touch service to clients and contractors, and act as a key liaison between clients and internal stakeholders.
RESPONSIBILITIES
• Source, recruit, and retain qualified professionals for contract, contract-to-hire, and direct placement positions.
• Build and maintain a pipeline of candidates through cold calling, job boards, networking, and referrals.
• Educate candidates on job opportunities, travel career benefits, and the ProLink experience.
• Submit candidates to client job orders, conduct lockdowns, and coordinate interviews.
• Maintain timely and professional communication with candidates throughout the hiring lifecycle.
• Track candidate attendance, assignment details, and performance for ongoing contracts.
• Provide exceptional customer service to contractors to ensure retention and satisfaction.
• Meet or exceed weekly, monthly, quarterly, and annual recruiting performance metrics.
• Function as additional recruiting resource for all recruiting teams on account specific needs, customer service level standards to aid in recruitment barriers
• Perform other related duties as assigned
• Act as the primary recruiting contact for assigned accounts, serving as a liaison between clients and internal teams; in conjunction and at the direction of account assigned Client Relationship Manager.
• Build strong relationships with client managers through consistent communication, updates, and consultation.
• Assist with account retention and growth through proactive engagement and service excellence.
• Educate clients on ProLink's full suite of services to deepen account saturation.
• Support client QBR (Quarterly Business Review) preparation and execution in collaboration with internal stakeholders.
• Monitor and manage performance metrics tied to client accounts (TOA, fill rates, etc.).
• Assist in implementing cost-saving strategies and tracking basic financial data relevant to account management.
• Perform other related duties as assigned
REQUIREMENTS
• Willing and able to travel as needed
• Willing and able to work onsite as needed
• 2+ years of experience in recruiting, account management, or staffing industry roles
• Knowledge of staffing industry business models and trends
• Basic understanding of financial management, workforce solutions, and data-driven decision-making
• Excellent organizational, customer service, communication, and relationship building skills
• Proactive/ autonomous working mindset
• Comfortable performing in a metric-based environment
• Able to multitask and apply a solutions-oriented mindset
• Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment
• Able to use a variety of business or technical programs to complete tasks
• High level of integrity, motivation, accountability, perseverance, and alignment with Prolink's values
PREFERENCES
Candidates with additional and relevant experience, education, licensing, or certification beyond the role's requirements and/or specific to the nature of Prolink's business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration.
Internal Job ID: 297
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law. For more information, please review our policy and resources HERE .