Harvest Creative Events
Customer Service Officer
Harvest Creative Events, Washington, District of Columbia, us, 20022
Company Description
About Us At Reboot Staff, we specialize in building meaningful connections between innovative businesses and top-tier talent. Our mission is to empower professionals and organizations alike by providing tailored staffing solutions that drive growth, adaptability, and long-term success. Based in Washington, DC, we are a forward-thinking team committed to excellence, integrity, and results. Job Description
Job Description We are seeking a
Customer Service Officer
to join our team in Washington, DC. The ideal candidate will play a key role in managing client interactions, resolving inquiries, and ensuring a high-quality customer experience. This position requires excellent communication, problem-solving abilities, and a proactive approach to client satisfaction. Responsibilities Handle customer inquiries via phone, email, and in-person with professionalism and efficiency. Resolve complaints and issues promptly while maintaining a positive client relationship. Collaborate with internal departments to provide accurate information and solutions. Document and track customer interactions to ensure follow-up and resolution. Identify opportunities to improve processes and enhance customer service standards. Uphold company values and represent Reboot Staff with integrity in all communications. Qualifications Qualifications Bachelor’s degree in Business Administration, Communications, or related field (preferred). Minimum of 2 years of customer service or client-facing experience. Strong written and verbal communication skills. Ability to handle sensitive situations with discretion and professionalism. Proficient in MS Office Suite and comfortable learning new systems. Highly organized with excellent time management and multitasking skills. Additional Information Benefits Competitive salary: $56,000 — $61,000 annually. Opportunities for professional growth and career advancement. Comprehensive training and development programs. Supportive team environment focused on long-term success. Full-time, on-site position in Washington, DC.
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About Us At Reboot Staff, we specialize in building meaningful connections between innovative businesses and top-tier talent. Our mission is to empower professionals and organizations alike by providing tailored staffing solutions that drive growth, adaptability, and long-term success. Based in Washington, DC, we are a forward-thinking team committed to excellence, integrity, and results. Job Description
Job Description We are seeking a
Customer Service Officer
to join our team in Washington, DC. The ideal candidate will play a key role in managing client interactions, resolving inquiries, and ensuring a high-quality customer experience. This position requires excellent communication, problem-solving abilities, and a proactive approach to client satisfaction. Responsibilities Handle customer inquiries via phone, email, and in-person with professionalism and efficiency. Resolve complaints and issues promptly while maintaining a positive client relationship. Collaborate with internal departments to provide accurate information and solutions. Document and track customer interactions to ensure follow-up and resolution. Identify opportunities to improve processes and enhance customer service standards. Uphold company values and represent Reboot Staff with integrity in all communications. Qualifications Qualifications Bachelor’s degree in Business Administration, Communications, or related field (preferred). Minimum of 2 years of customer service or client-facing experience. Strong written and verbal communication skills. Ability to handle sensitive situations with discretion and professionalism. Proficient in MS Office Suite and comfortable learning new systems. Highly organized with excellent time management and multitasking skills. Additional Information Benefits Competitive salary: $56,000 — $61,000 annually. Opportunities for professional growth and career advancement. Comprehensive training and development programs. Supportive team environment focused on long-term success. Full-time, on-site position in Washington, DC.
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