Chico's FAS, Inc.
Overview
Assistant Store Manager - Soma
at
Chico's FAS, Inc.
is located in the Westfield Valley Fair area. This position supports the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability. Location: Santa Clara, CA. Responsibilities
Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; tracks time sheets and payroll documentation for accuracy and submits as appropriate. Promotes customer service by ensuring associates greet and assist customers; respond to inquiries and complaints in a professional and timely manner. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or performing services for customers. Models sales expectations by utilizing techniques and communicating product knowledge to customers; recommends merchandise selections or helps locate merchandise based on customer needs. Maintains a visually appealing store with proper housekeeping, visual merchandising, and organization to a high standard. Trains associates on visual merchandising techniques to ensure ongoing presentation quality. Monitors associate sales activities and productivity; provides feedback and coaching to help associates reach their potential. Performs financial activities in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures register transactions are accurate. Administers operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise, and preparation of physical inventories. Facilitates and/or manages store operations to ensure the store is in working order and safely maintained for efficient operations. Supports compliance with applicable laws, loss prevention policies, procedures, and controls; conducts associate training to reinforce proper controls. Assists in recruiting, hiring, and development of store associates; interprets KPI reports and provides coaching; supports performance appraisals for staff. Other duties as assigned or required. Competencies
Culture - Living Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. Manages Complexity - Makes sense of complex information to effectively solve problems. Plans and Aligns - Plans and prioritizes work to meet commitments aligned with organizational goals. Organizational Savvy - Navigates policy, process, and people dynamics. Courage - Addresses difficult issues and communicates what needs to be said. Qualifications
High School diploma or equivalent Must be 18 years old or older Minimum 3 years prior retail or sales management experience preferred Excellent communication, verbal and written skills Able to travel to stores throughout the district Excellent customer service skills Knowledge of administrative aspects of store operations Ability to communicate with customers, stand and maneuver on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climb, reach, push/pull Regular attendance is essential to meet company objectives Flexible work schedule, including nights, weekends, and holidays is required The wage range for this position is
$22.20
to
$27.75 . Successful candidates’ wage rates will be determined based on their qualifications for the position. Chico’s FAS, Inc.
is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: Retail and Retail Apparel and Fashion
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Assistant Store Manager - Soma
at
Chico's FAS, Inc.
is located in the Westfield Valley Fair area. This position supports the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability. Location: Santa Clara, CA. Responsibilities
Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; tracks time sheets and payroll documentation for accuracy and submits as appropriate. Promotes customer service by ensuring associates greet and assist customers; respond to inquiries and complaints in a professional and timely manner. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or performing services for customers. Models sales expectations by utilizing techniques and communicating product knowledge to customers; recommends merchandise selections or helps locate merchandise based on customer needs. Maintains a visually appealing store with proper housekeeping, visual merchandising, and organization to a high standard. Trains associates on visual merchandising techniques to ensure ongoing presentation quality. Monitors associate sales activities and productivity; provides feedback and coaching to help associates reach their potential. Performs financial activities in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures register transactions are accurate. Administers operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise, and preparation of physical inventories. Facilitates and/or manages store operations to ensure the store is in working order and safely maintained for efficient operations. Supports compliance with applicable laws, loss prevention policies, procedures, and controls; conducts associate training to reinforce proper controls. Assists in recruiting, hiring, and development of store associates; interprets KPI reports and provides coaching; supports performance appraisals for staff. Other duties as assigned or required. Competencies
Culture - Living Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. Manages Complexity - Makes sense of complex information to effectively solve problems. Plans and Aligns - Plans and prioritizes work to meet commitments aligned with organizational goals. Organizational Savvy - Navigates policy, process, and people dynamics. Courage - Addresses difficult issues and communicates what needs to be said. Qualifications
High School diploma or equivalent Must be 18 years old or older Minimum 3 years prior retail or sales management experience preferred Excellent communication, verbal and written skills Able to travel to stores throughout the district Excellent customer service skills Knowledge of administrative aspects of store operations Ability to communicate with customers, stand and maneuver on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climb, reach, push/pull Regular attendance is essential to meet company objectives Flexible work schedule, including nights, weekends, and holidays is required The wage range for this position is
$22.20
to
$27.75 . Successful candidates’ wage rates will be determined based on their qualifications for the position. Chico’s FAS, Inc.
is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: Retail and Retail Apparel and Fashion
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