Chico's FAS, Inc.
Assistant Store Manager - Soma Mall of America
Chico's FAS, Inc., Bloomington, Minnesota, United States
Overview
Assistant Store Manager - Soma Mall of America at Chico's FAS, Inc. The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability. Responsibilities
Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. Promotes customer service by ensuring associates greet and assist customers; responds to customer inquiries and complaints in a professional and timely manner. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or performing services for customers. Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. Trains associates on visual merchandising techniques to ensure store is always maintained. Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential. Performs financial activities in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy. Administers operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories. Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained for safe and efficient operations. Supports compliance with applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper controls. Assists in recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. Other duties as assigned/required. Qualifications
High School diploma or equivalent Must be 18 years old or older Minimum 3 years prior retail or sales management experience preferred Excellent communication, verbal and written skills Able to travel to stores throughout the district Excellent customer service skills Knowledge of administrative aspects of store operations Ability to communicate with customers, stand and maneuver on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climb, reach, push/pull Regular attendance is essential to meet company objectives Ability to work a flexible work schedule, including nights, weekends, and holidays Compensation and Benefits
The wage range for this position is $16.20 to $19.45. Successful candidates’ wage rates will be determined based on their individual qualifications for the position. The Company offers a wide range of benefit plans including health care plans, dental plans, vision plans, 401(k) plan, paid time off, paid holidays, overtime pay, life insurance, short and long term disability insurance, employee assistance program and an employee discount program. Please visit our Careers page at jobs.chicos.com for more information regarding our benefits. 5211 - Mall of America Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
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Assistant Store Manager - Soma Mall of America at Chico's FAS, Inc. The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability. Responsibilities
Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. Promotes customer service by ensuring associates greet and assist customers; responds to customer inquiries and complaints in a professional and timely manner. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or performing services for customers. Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. Trains associates on visual merchandising techniques to ensure store is always maintained. Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential. Performs financial activities in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy. Administers operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories. Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained for safe and efficient operations. Supports compliance with applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper controls. Assists in recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. Other duties as assigned/required. Qualifications
High School diploma or equivalent Must be 18 years old or older Minimum 3 years prior retail or sales management experience preferred Excellent communication, verbal and written skills Able to travel to stores throughout the district Excellent customer service skills Knowledge of administrative aspects of store operations Ability to communicate with customers, stand and maneuver on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climb, reach, push/pull Regular attendance is essential to meet company objectives Ability to work a flexible work schedule, including nights, weekends, and holidays Compensation and Benefits
The wage range for this position is $16.20 to $19.45. Successful candidates’ wage rates will be determined based on their individual qualifications for the position. The Company offers a wide range of benefit plans including health care plans, dental plans, vision plans, 401(k) plan, paid time off, paid holidays, overtime pay, life insurance, short and long term disability insurance, employee assistance program and an employee discount program. Please visit our Careers page at jobs.chicos.com for more information regarding our benefits. 5211 - Mall of America Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
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