Jerry
Senior Product Manager, AI Powered Messaging
Jerry, Salt Lake City, Utah, United States, 84193
Overview
Senior Product Manager, AI Powered Messaging at Jerry.ai. Jerry.ai is building America’s first and only AI-powered super app to simplify car ownership. We are redefining how people manage owning a car and are the #1 rated and most downloaded app in our category with a 4.7 rating in the App Store. We have more than 5 million users and have helped millions find better auto insurance. About The Opportunity
We are seeking a Senior Product Manager to own Jerry.ai’s AI-driven communications product. AI and automation are core to our growth strategy, driving engagement, conversion, and retention. Today, over 70% of customer requests are handled using AI agents built on Propelix. Our goal is to increase this to over 90% while improving customer satisfaction through AI interactions across SMS, in-app chat, email, and voice. The messaging infrastructure is critical to the platform’s success and we need your help to scale it. How You’ll Make An Impact
Partner closely with Product, Engineering, and Data Science to create lovable AI interactions that increase automation and customer satisfaction. Analyze data to identify and prioritize improvements to core messaging systems. Identify bottlenecks to solving high-impact issues to shape prompt engineering practices and the technical roadmap. Stay on top of AI trends, best practices, and technology to make strategic decisions. Who You Are
5+ years of experience in management consulting, technical product management, data analytics, or operations at a fast-paced startup. Technologist and systems thinker who can translate complex ideas into simple terms. Data-driven and comfortable diving into data to answer questions. Metrics-focused, improvement-minded, optimistic, and proactive. Passionate about AI and eager to leverage it at scale to deliver personalized customer communications. Why You’ll Love It
Join a profitable pre-IPO startup with capital, traction, and runway. Collaborate with leaders and teammates from Amazon, Better, LinkedIn, Nerdwallet, McKinsey, BCG, Bain, Andreessen Horowitz. Disrupt a massive market and contribute to growing the business toward a $10B valuation. Work at the forefront of GenAI and AI-powered customer communications. Accelerate your career in a talent-dense environment. Impact millions of users with car maintenance and auto insurance. About Jerry.ai
Jerry.ai is America’s first and only super app to simplify car ownership. Backed by AI and ML, Jerry.ai automates owning and maintaining a car while providing personalized services for car owners’ needs. We are the #1 rated and most downloaded app in our category, with over 5 million customers. Jerry.ai was founded in 2017 and has raised more than $240 million in financing. We value passionate, curious, egoless teams solving real-world problems. Seniority level
Mid-Senior level Employment type
Full-time Job function
Product Management and Marketing Industries: Software Development We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai
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Senior Product Manager, AI Powered Messaging at Jerry.ai. Jerry.ai is building America’s first and only AI-powered super app to simplify car ownership. We are redefining how people manage owning a car and are the #1 rated and most downloaded app in our category with a 4.7 rating in the App Store. We have more than 5 million users and have helped millions find better auto insurance. About The Opportunity
We are seeking a Senior Product Manager to own Jerry.ai’s AI-driven communications product. AI and automation are core to our growth strategy, driving engagement, conversion, and retention. Today, over 70% of customer requests are handled using AI agents built on Propelix. Our goal is to increase this to over 90% while improving customer satisfaction through AI interactions across SMS, in-app chat, email, and voice. The messaging infrastructure is critical to the platform’s success and we need your help to scale it. How You’ll Make An Impact
Partner closely with Product, Engineering, and Data Science to create lovable AI interactions that increase automation and customer satisfaction. Analyze data to identify and prioritize improvements to core messaging systems. Identify bottlenecks to solving high-impact issues to shape prompt engineering practices and the technical roadmap. Stay on top of AI trends, best practices, and technology to make strategic decisions. Who You Are
5+ years of experience in management consulting, technical product management, data analytics, or operations at a fast-paced startup. Technologist and systems thinker who can translate complex ideas into simple terms. Data-driven and comfortable diving into data to answer questions. Metrics-focused, improvement-minded, optimistic, and proactive. Passionate about AI and eager to leverage it at scale to deliver personalized customer communications. Why You’ll Love It
Join a profitable pre-IPO startup with capital, traction, and runway. Collaborate with leaders and teammates from Amazon, Better, LinkedIn, Nerdwallet, McKinsey, BCG, Bain, Andreessen Horowitz. Disrupt a massive market and contribute to growing the business toward a $10B valuation. Work at the forefront of GenAI and AI-powered customer communications. Accelerate your career in a talent-dense environment. Impact millions of users with car maintenance and auto insurance. About Jerry.ai
Jerry.ai is America’s first and only super app to simplify car ownership. Backed by AI and ML, Jerry.ai automates owning and maintaining a car while providing personalized services for car owners’ needs. We are the #1 rated and most downloaded app in our category, with over 5 million customers. Jerry.ai was founded in 2017 and has raised more than $240 million in financing. We value passionate, curious, egoless teams solving real-world problems. Seniority level
Mid-Senior level Employment type
Full-time Job function
Product Management and Marketing Industries: Software Development We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai
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