Charles River Community Health
Overview
Join to apply for the
Director of Nursing
role at
Charles River Community Health . Classification/Status:
Exempt, Full Time, Permanent Immediate Supervisor:
Chief Clinical Officer Supervisory Responsibilities:
Nurse Manager(s), MA Manager(s), Chronic Care Nurse Lead Location:
Hybrid (4 to 5 days on-site weekly) Pay Range:
Band H ($123,000 to $156,000 annual) Your Role & Impact
The mission of
Charles River Community Health
(CRCH) is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them. The
Director of Nursing
is responsible for planning, organizing, and directing all nursing and medical assistant services at CRCH, including our Vaccine for Children Program (VFC), and overseeing infection control and occupational health processes. As a member of the CRCH clinical leadership team, the
Director of Nursing
is responsible for collaborating with other team members on best practices involving patient care. Responsibilities
Oversee site Nurse Manager(s), Medical Assistant Manager(s), and the Chronic Care Nurse Lead by providing direct supervision to, and coordination of, daily expectations. Oversee Chronic Care Management and be the direct contact for the ACO. Plan, organize, and direct all nursing services within the Nursing Department; steward the philosophy, purpose, policies, procedures, and standards for RN/LPN care; ensure staffing and competency; foster an environment where RNs/LPNs practice to the top of their license; pilot nursing innovations and care delivery models; develop and maintain KPIs for staffing and performance. Plan, organize, direct, and foster medical assistant workflows and relationships with providers within the Medical Department; steward the philosophy, purpose, policies, procedures, and standards for medical assistants; ensure staffing and competency; promote provider support innovations; develop and maintain KPIs for staffing and performance. Generate and implement onboarding and continuing education curricula for RNs, LPNs, and MAs to maximize staff retention and development using existing CRCH software. Collaborate with Senior Leadership Team and other clinical leaders on patient care, clinical quality, compliance, customer service, utilization management, care management, patient access, system redesign, safety, and health center strategy. Partner with Risk/Compliance for regulatory readiness (Joint Commission, NCQA, DPH, FTCA, HRSA site visits); review patient satisfaction surveys and incident reports; evaluate nursing clinic access data and improve wait times for nursing services; run the annual Flu Clinic for CRCH employees. Develop Nursing Department budget with Medical Director, Chief Operations Officer, and Chief Financial Officer. Participate in strategic planning to integrate team-based care models that improve clinical outcomes, patient satisfaction, and operational efficiency; ensure nursing staff are trained to work effectively in interdisciplinary teams; identify opportunities for continuous improvement. Revise and maintain the organization’s infection control and occupational health policies. Complete one clinical session on the floor per month (4 hours). Attend required meetings (e.g., Primary Care Collaboration, Medical Department Staff Meeting, Medical Managers Meeting, Quality Council Meeting, ACO meeting, Population Health meeting, Clinical Committee Meeting, Credentialing Committee, Environment of Care Meeting). Perform other duties as assigned by the Chief Clinical Officer or designee. Qualifications, Competencies, Traits
BSN in nursing, or Master’s Degree/advanced practice degree in nursing required. 5–10 years of RN experience with 2–3 years of supervisory experience. Current valid Massachusetts RN license. At least 2 years of primary care experience as a registered nurse. At least 2 years of nurse management experience. Willingness to travel to CRCH sites and off-site meetings; occasional off-hour events and weekends as requested. Experience in a complex healthcare system with multiple product lines preferred. Bilingual in Spanish, Portuguese, or Haitian Creole preferred. Primary care triage and Patient Centered Medical Home concepts preferred. Experience with EMR and Microsoft Office required. Commitment to diversity, inclusion, and reducing inequities; ability to work with diverse cultures. Flexible hours to meet organizational needs; travel to Brighton and Waltham sites as needed. Excellent communication skills with diverse populations; passion for serving underserved communities. Who We Are & What We Do
Charles River Community Health’s mission is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them. CRCH is a comprehensive practice providing medical, pharmacy, dental, behavioral health, and vision services to diverse underserved local communities. We serve over 13,500 patients annually, with 90% low income and over 75% needing services in a language other than English. We are committed to providing timely access to the right care, at the right place and time, collaborating with organizations to provide a comprehensive range of services and partnerships to meet community needs. We value dignity, respect, compassion, and reducing barriers to care, and we advocate for patients and public health causes. Our Promise If you are passionate about providing access to quality and compassionate care to the underserved, your career can be rewarding and impactful. As the
Director of Nursing , you will be part of a dynamic team with a shared vision to break down barriers in healthcare delivery. Benefits
Medical & Dental Insurance Short & Long-term Disability Insurance Generous Paid Time Off Flexible Spending Account Employee Assistance Program Tickets at Work Health Reimbursement Arrangement Travel Reimbursement Professional Development Opportunities Strong track record of internal promotions Equal Opportunity
Charles River Community Health is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. CRCH is an employment-at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination, as defined and required by state and federal laws. CRCH prohibits retaliation against an applicant or employee for protected activity.
#J-18808-Ljbffr
Join to apply for the
Director of Nursing
role at
Charles River Community Health . Classification/Status:
Exempt, Full Time, Permanent Immediate Supervisor:
Chief Clinical Officer Supervisory Responsibilities:
Nurse Manager(s), MA Manager(s), Chronic Care Nurse Lead Location:
Hybrid (4 to 5 days on-site weekly) Pay Range:
Band H ($123,000 to $156,000 annual) Your Role & Impact
The mission of
Charles River Community Health
(CRCH) is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them. The
Director of Nursing
is responsible for planning, organizing, and directing all nursing and medical assistant services at CRCH, including our Vaccine for Children Program (VFC), and overseeing infection control and occupational health processes. As a member of the CRCH clinical leadership team, the
Director of Nursing
is responsible for collaborating with other team members on best practices involving patient care. Responsibilities
Oversee site Nurse Manager(s), Medical Assistant Manager(s), and the Chronic Care Nurse Lead by providing direct supervision to, and coordination of, daily expectations. Oversee Chronic Care Management and be the direct contact for the ACO. Plan, organize, and direct all nursing services within the Nursing Department; steward the philosophy, purpose, policies, procedures, and standards for RN/LPN care; ensure staffing and competency; foster an environment where RNs/LPNs practice to the top of their license; pilot nursing innovations and care delivery models; develop and maintain KPIs for staffing and performance. Plan, organize, direct, and foster medical assistant workflows and relationships with providers within the Medical Department; steward the philosophy, purpose, policies, procedures, and standards for medical assistants; ensure staffing and competency; promote provider support innovations; develop and maintain KPIs for staffing and performance. Generate and implement onboarding and continuing education curricula for RNs, LPNs, and MAs to maximize staff retention and development using existing CRCH software. Collaborate with Senior Leadership Team and other clinical leaders on patient care, clinical quality, compliance, customer service, utilization management, care management, patient access, system redesign, safety, and health center strategy. Partner with Risk/Compliance for regulatory readiness (Joint Commission, NCQA, DPH, FTCA, HRSA site visits); review patient satisfaction surveys and incident reports; evaluate nursing clinic access data and improve wait times for nursing services; run the annual Flu Clinic for CRCH employees. Develop Nursing Department budget with Medical Director, Chief Operations Officer, and Chief Financial Officer. Participate in strategic planning to integrate team-based care models that improve clinical outcomes, patient satisfaction, and operational efficiency; ensure nursing staff are trained to work effectively in interdisciplinary teams; identify opportunities for continuous improvement. Revise and maintain the organization’s infection control and occupational health policies. Complete one clinical session on the floor per month (4 hours). Attend required meetings (e.g., Primary Care Collaboration, Medical Department Staff Meeting, Medical Managers Meeting, Quality Council Meeting, ACO meeting, Population Health meeting, Clinical Committee Meeting, Credentialing Committee, Environment of Care Meeting). Perform other duties as assigned by the Chief Clinical Officer or designee. Qualifications, Competencies, Traits
BSN in nursing, or Master’s Degree/advanced practice degree in nursing required. 5–10 years of RN experience with 2–3 years of supervisory experience. Current valid Massachusetts RN license. At least 2 years of primary care experience as a registered nurse. At least 2 years of nurse management experience. Willingness to travel to CRCH sites and off-site meetings; occasional off-hour events and weekends as requested. Experience in a complex healthcare system with multiple product lines preferred. Bilingual in Spanish, Portuguese, or Haitian Creole preferred. Primary care triage and Patient Centered Medical Home concepts preferred. Experience with EMR and Microsoft Office required. Commitment to diversity, inclusion, and reducing inequities; ability to work with diverse cultures. Flexible hours to meet organizational needs; travel to Brighton and Waltham sites as needed. Excellent communication skills with diverse populations; passion for serving underserved communities. Who We Are & What We Do
Charles River Community Health’s mission is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them. CRCH is a comprehensive practice providing medical, pharmacy, dental, behavioral health, and vision services to diverse underserved local communities. We serve over 13,500 patients annually, with 90% low income and over 75% needing services in a language other than English. We are committed to providing timely access to the right care, at the right place and time, collaborating with organizations to provide a comprehensive range of services and partnerships to meet community needs. We value dignity, respect, compassion, and reducing barriers to care, and we advocate for patients and public health causes. Our Promise If you are passionate about providing access to quality and compassionate care to the underserved, your career can be rewarding and impactful. As the
Director of Nursing , you will be part of a dynamic team with a shared vision to break down barriers in healthcare delivery. Benefits
Medical & Dental Insurance Short & Long-term Disability Insurance Generous Paid Time Off Flexible Spending Account Employee Assistance Program Tickets at Work Health Reimbursement Arrangement Travel Reimbursement Professional Development Opportunities Strong track record of internal promotions Equal Opportunity
Charles River Community Health is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. CRCH is an employment-at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination, as defined and required by state and federal laws. CRCH prohibits retaliation against an applicant or employee for protected activity.
#J-18808-Ljbffr