Jobs via Dice
Public Safety Emergency Communications Senior Engineer: (Onsite)
Jobs via Dice, New York, New York, us, 10261
Overview
Public Safety Emergency Communications Senior Engineer (Onsite) – Brooklyn, NY Role summary and application notes have been simplified to focus on responsibilities, qualifications, and location. Responsibilities
Deploy and support Emergency Communications network infrastructure, including racking and cabling equipment. Configure and test Emergency Communications network infrastructure. Provide technical support for E911 and NG911 telephony and telecommunications systems related to 911 call delivery to NYC Public Safety Answering Centers. Provide technical support for Text-to-911 (TT911) services, including inbound/outbound SMS, MMS, and RTT technology. Deliver technical support and oversight for vendor-managed ESInet services and systems. Provide technical support for Public Safety Unified Communications systems and services. Support emergency point-to-point, alarm relays, automated inbound 911 relays, telematics, and third-party 911 communications. Triage and investigate communication, infrastructure, and service failures; identify root cause and remediation. Provide technical support for 911 and TT911 test environments within the 911 lab; validate test cases and results. Deliver Emergency Communication technology asset management support and oversight. Coordinate technology deployments with 911 Originating Service Providers, neighboring jurisdictions, and Emergency Communications Relay Centers. Provide oversight of vendors supporting emergency communications, telecommunications services, and infrastructure. Perform data and performance analysis associated with communications services. Mandatory Skills / Experience
Experience: Minimum 12 years working in a data center or field supporting related work. 8+ years in network support and LAN/WAN troubleshooting. 8+ years in communications routing, transport, and delivery (Wireline, Wireless, VoIP). 8+ years using documentation tools (MS Excel, MS Visio, MS Word, etc.). Strong knowledge of networking hardware and topologies. Strong knowledge of telecommunication cabling standards; ability to pull and terminate cabling. Solid understanding of computing systems and hardware. Experience with LEC circuit termination and turn-up. Experience with land-mobile-radio systems (P25 conventional and trunked networks). Experience with call routing, selective routing, trunking, and location-based routing. Experience with Emergency Communications infrastructure, systems, applications, and technologies. Experience with DMS and ACD systems. Experience with ANI/ALI services and functionality. Experience with 911 Call Handling Systems. Experience with NG9-1-1 ESInet call routing. Experience with SMS, RTT, TCC routing, and SMS aggregation. Experience with third-party emergency communication system integrations. Experience with GIS and location-based identification systems. Experience with 911-related TDOS and DDOS risk mitigation. Ability to perform physical work related to the job. Ability to follow detailed job documents. Willingness to travel within the NYC region to meet customer SLAs. Willingness to work on-call, after hours, and weekends when required. Strong oral, written, and presentation skills with ability to communicate clearly and confidently. Bachelor’s degree in Computer Science or a related field. Qualifications
Seniority level: Mid-Senior level Employment type: Full-time Job function: Engineering and Information Technology Industries: Software Development Note: All references to non-essential job postings or unrelated content have been removed to maintain focus on the role and its requirements.
#J-18808-Ljbffr
Public Safety Emergency Communications Senior Engineer (Onsite) – Brooklyn, NY Role summary and application notes have been simplified to focus on responsibilities, qualifications, and location. Responsibilities
Deploy and support Emergency Communications network infrastructure, including racking and cabling equipment. Configure and test Emergency Communications network infrastructure. Provide technical support for E911 and NG911 telephony and telecommunications systems related to 911 call delivery to NYC Public Safety Answering Centers. Provide technical support for Text-to-911 (TT911) services, including inbound/outbound SMS, MMS, and RTT technology. Deliver technical support and oversight for vendor-managed ESInet services and systems. Provide technical support for Public Safety Unified Communications systems and services. Support emergency point-to-point, alarm relays, automated inbound 911 relays, telematics, and third-party 911 communications. Triage and investigate communication, infrastructure, and service failures; identify root cause and remediation. Provide technical support for 911 and TT911 test environments within the 911 lab; validate test cases and results. Deliver Emergency Communication technology asset management support and oversight. Coordinate technology deployments with 911 Originating Service Providers, neighboring jurisdictions, and Emergency Communications Relay Centers. Provide oversight of vendors supporting emergency communications, telecommunications services, and infrastructure. Perform data and performance analysis associated with communications services. Mandatory Skills / Experience
Experience: Minimum 12 years working in a data center or field supporting related work. 8+ years in network support and LAN/WAN troubleshooting. 8+ years in communications routing, transport, and delivery (Wireline, Wireless, VoIP). 8+ years using documentation tools (MS Excel, MS Visio, MS Word, etc.). Strong knowledge of networking hardware and topologies. Strong knowledge of telecommunication cabling standards; ability to pull and terminate cabling. Solid understanding of computing systems and hardware. Experience with LEC circuit termination and turn-up. Experience with land-mobile-radio systems (P25 conventional and trunked networks). Experience with call routing, selective routing, trunking, and location-based routing. Experience with Emergency Communications infrastructure, systems, applications, and technologies. Experience with DMS and ACD systems. Experience with ANI/ALI services and functionality. Experience with 911 Call Handling Systems. Experience with NG9-1-1 ESInet call routing. Experience with SMS, RTT, TCC routing, and SMS aggregation. Experience with third-party emergency communication system integrations. Experience with GIS and location-based identification systems. Experience with 911-related TDOS and DDOS risk mitigation. Ability to perform physical work related to the job. Ability to follow detailed job documents. Willingness to travel within the NYC region to meet customer SLAs. Willingness to work on-call, after hours, and weekends when required. Strong oral, written, and presentation skills with ability to communicate clearly and confidently. Bachelor’s degree in Computer Science or a related field. Qualifications
Seniority level: Mid-Senior level Employment type: Full-time Job function: Engineering and Information Technology Industries: Software Development Note: All references to non-essential job postings or unrelated content have been removed to maintain focus on the role and its requirements.
#J-18808-Ljbffr