Jobs via Dice
Public Safety Emergency Communications Senior Engineer II - PSECSE 25-30582
Jobs via Dice, New York, New York, us, 10261
Overview
Job Title:
Public Safety Emergency Communications Senior Engineer II Location:
Brooklyn, NY Duration:
1 Year Responsibilities
Deploy and support Emergency Communications network infrastructure, including racking and cabling. Configure, test, and troubleshoot 911 and NG911 telephony systems and services. Provide technical support for Text-to-911 (SMS, MMS, RTT). Support vendor-managed ESInet services and systems. Provide oversight for Public Safety Unified Communications. Support emergency point-to-point, alarm relays, automated inbound 911 relays, telematics, and third-party integrations. Triage, investigate, and resolve incidents involving communications infrastructure and service failures. Support and validate 911 and TT911 test environments in lab settings. Provide asset management support and oversight for emergency communication technologies. Coordinate deployments with service providers, jurisdictions, and relay centers. Oversee vendor support and perform data and performance analysis of communication services. Mandatory Skills & Experience
12+ years of experience in a data center or field support role. 8+ years in network support and LAN/WAN troubleshooting. 8+ years in communications routing, transport, and delivery (Wireline, Wireless, VoIP). Strong experience with MS Excel, Visio, and Word for documentation. Substantial knowledge of network hardware, topologies, and telecommunications cabling standards (including pulling/terminating cables). Experience with computing systems, hardware, and LEC circuit termination. Hands-on experience with land-mobile radio systems (P25 conventional/trunked networks). Expertise in call routing, selective routing, trunking, and location-based routing. Ability to perform physical tasks, follow detailed job documentation, and meet SLA requirements. Willingness to travel within the NYC region, work on-call, after hours, and weekends. Excellent oral, written, and presentation skills. Desirable Skills & Experience
Bachelor s degree in Computer Science, IT, or related field. Experience with Emergency Communications infrastructure, systems, and applications. Familiarity with DMS, ACD systems, ANI/ALI services, and 911 call handling systems. Knowledge of NG911 ESInet call routing, SMS/RTT/TCC routing, and SMS aggregation. Experience with third-party emergency communication integrations. Understanding of GIS and location-based identification systems. Experience with 911-related TDOS and DDOS risk mitigation. Seniority level
Mid-Senior level Employment type
Full-time Job function
Engineering and Information Technology Industries
Software Development
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Job Title:
Public Safety Emergency Communications Senior Engineer II Location:
Brooklyn, NY Duration:
1 Year Responsibilities
Deploy and support Emergency Communications network infrastructure, including racking and cabling. Configure, test, and troubleshoot 911 and NG911 telephony systems and services. Provide technical support for Text-to-911 (SMS, MMS, RTT). Support vendor-managed ESInet services and systems. Provide oversight for Public Safety Unified Communications. Support emergency point-to-point, alarm relays, automated inbound 911 relays, telematics, and third-party integrations. Triage, investigate, and resolve incidents involving communications infrastructure and service failures. Support and validate 911 and TT911 test environments in lab settings. Provide asset management support and oversight for emergency communication technologies. Coordinate deployments with service providers, jurisdictions, and relay centers. Oversee vendor support and perform data and performance analysis of communication services. Mandatory Skills & Experience
12+ years of experience in a data center or field support role. 8+ years in network support and LAN/WAN troubleshooting. 8+ years in communications routing, transport, and delivery (Wireline, Wireless, VoIP). Strong experience with MS Excel, Visio, and Word for documentation. Substantial knowledge of network hardware, topologies, and telecommunications cabling standards (including pulling/terminating cables). Experience with computing systems, hardware, and LEC circuit termination. Hands-on experience with land-mobile radio systems (P25 conventional/trunked networks). Expertise in call routing, selective routing, trunking, and location-based routing. Ability to perform physical tasks, follow detailed job documentation, and meet SLA requirements. Willingness to travel within the NYC region, work on-call, after hours, and weekends. Excellent oral, written, and presentation skills. Desirable Skills & Experience
Bachelor s degree in Computer Science, IT, or related field. Experience with Emergency Communications infrastructure, systems, and applications. Familiarity with DMS, ACD systems, ANI/ALI services, and 911 call handling systems. Knowledge of NG911 ESInet call routing, SMS/RTT/TCC routing, and SMS aggregation. Experience with third-party emergency communication integrations. Understanding of GIS and location-based identification systems. Experience with 911-related TDOS and DDOS risk mitigation. Seniority level
Mid-Senior level Employment type
Full-time Job function
Engineering and Information Technology Industries
Software Development
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