Washington State ESD
Overview
DSHS HCLA Office Services Manager
The Department of Social Services and Health Services’ Home and Community Living Administration is seeking a dynamic Office Services Manager to join our regional team in King County, Washington. This role can be stationed in Federal Way, Renton, or Seattle. In this role, you’ll oversee a wide range of business operations that keep local offices running smoothly and efficiently. The role includes supervising one Customer Service Specialist 4 staff and supporting Customer Service teams in all HCS King County offices. This is a fast-paced role with oversight over multiple office locations. Travel is required to offices throughout King County.
Responsibilities
Supervise regional Customer Service Supervisors, provide training and consultation
Develop and improve programs for efficient use of office space, equipment, supplies, retention, motor pool, and property
Assist with analysis of office space needs, accounting needs, mail/messenger services, service delivery, office supplies, janitorial services, and office safety compliance
Oversee Motor Pool vehicle maintenance, emergency repairs and vehicle replacement
Coordinate telecommunications modifications, additions, changes, and troubleshooting
Monitor purchase requests and the use of purchasing cards
Coordinate new employee building access, furniture, and phone/voicemail access
Provide asset and inventory management, safety and emergency management
Qualifications
A Bachelor’s degree in business administration or allied field.
Two years of experience in office or business management, management or administrative analysis, or closely related work.
OR two years in State service as an Office Manager, Administrative Assistant 3, Management Analyst 1, or equivalent.
Equivalent education/experience.
Demonstrate leadership within own unit and with business partners throughout the Region and State
Ability to resolve conflicts/complaints between people and groups with differing goals
Knowledge of Microsoft Office programs Word, Outlook, and Excel
Additional Information Please note: King County employees receive a 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use.
Questions? Please reach out to DSHS Recruiter Morgan Daggi at morgan.daggi@dshs.wa.gov and reference job number 06676.
Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s mission that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver’s license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
E-Verify is a registered trademark of the U.S. Department of Homeland Security
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The Department of Social Services and Health Services’ Home and Community Living Administration is seeking a dynamic Office Services Manager to join our regional team in King County, Washington. This role can be stationed in Federal Way, Renton, or Seattle. In this role, you’ll oversee a wide range of business operations that keep local offices running smoothly and efficiently. The role includes supervising one Customer Service Specialist 4 staff and supporting Customer Service teams in all HCS King County offices. This is a fast-paced role with oversight over multiple office locations. Travel is required to offices throughout King County.
Responsibilities
Supervise regional Customer Service Supervisors, provide training and consultation
Develop and improve programs for efficient use of office space, equipment, supplies, retention, motor pool, and property
Assist with analysis of office space needs, accounting needs, mail/messenger services, service delivery, office supplies, janitorial services, and office safety compliance
Oversee Motor Pool vehicle maintenance, emergency repairs and vehicle replacement
Coordinate telecommunications modifications, additions, changes, and troubleshooting
Monitor purchase requests and the use of purchasing cards
Coordinate new employee building access, furniture, and phone/voicemail access
Provide asset and inventory management, safety and emergency management
Qualifications
A Bachelor’s degree in business administration or allied field.
Two years of experience in office or business management, management or administrative analysis, or closely related work.
OR two years in State service as an Office Manager, Administrative Assistant 3, Management Analyst 1, or equivalent.
Equivalent education/experience.
Demonstrate leadership within own unit and with business partners throughout the Region and State
Ability to resolve conflicts/complaints between people and groups with differing goals
Knowledge of Microsoft Office programs Word, Outlook, and Excel
Additional Information Please note: King County employees receive a 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use.
Questions? Please reach out to DSHS Recruiter Morgan Daggi at morgan.daggi@dshs.wa.gov and reference job number 06676.
Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s mission that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver’s license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
E-Verify is a registered trademark of the U.S. Department of Homeland Security
#J-18808-Ljbffr