Zerto
Overview
Senior Wireless Technical Support Engineer
— This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and we are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description Join HPE and help redefine what’s possible in networking. We’re not just building networks — we’re creating the ones our customers deserve. If you’re passionate about solving complex problems, working with cutting-edge tech, and making customers wildly successful, this is your opportunity. We’re forming a new team focused on Enterprise Wireless and Wired Networks, with potential for growth into a future leadership role. Responsibilities Triage and resolve customer support escalations Deliver fast, high-quality responses and experiences Build and maintain Layer 2/3 network testbeds Reproduce customer issues and file bug tickets Analyze logs and identify root causes Collaborate with developers to drive solutions Provide updates in meetings and discussions Experience Strong Layer 2/3 Networking knowledge Familiarity with 802.11 Wi-Fi standards Juniper Router & Switch certifications (a plus) BA/BS/MS in EECS or related field 5–8 years of hands-on experience U.S. Citizenship required due to federal export-control regulations Location
— San Jose, CA – relocation is open to be discussed Compensation USD Annual Salary: $101,900.00 - $234,500.00 EEO and Inclusion HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are based on qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
#J-18808-Ljbffr
Senior Wireless Technical Support Engineer
— This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and we are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description Join HPE and help redefine what’s possible in networking. We’re not just building networks — we’re creating the ones our customers deserve. If you’re passionate about solving complex problems, working with cutting-edge tech, and making customers wildly successful, this is your opportunity. We’re forming a new team focused on Enterprise Wireless and Wired Networks, with potential for growth into a future leadership role. Responsibilities Triage and resolve customer support escalations Deliver fast, high-quality responses and experiences Build and maintain Layer 2/3 network testbeds Reproduce customer issues and file bug tickets Analyze logs and identify root causes Collaborate with developers to drive solutions Provide updates in meetings and discussions Experience Strong Layer 2/3 Networking knowledge Familiarity with 802.11 Wi-Fi standards Juniper Router & Switch certifications (a plus) BA/BS/MS in EECS or related field 5–8 years of hands-on experience U.S. Citizenship required due to federal export-control regulations Location
— San Jose, CA – relocation is open to be discussed Compensation USD Annual Salary: $101,900.00 - $234,500.00 EEO and Inclusion HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are based on qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
#J-18808-Ljbffr