Florida International University - Board of Trustees
Enrollment Process Officer I
Florida International University - Board of Trustees, Miami, Florida, us, 33222
Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.
Job Summary
Provides support and customer service throughout the initial admission evaluation process for incoming undergraduate students. Reviews documentation related to academic credential evaluations and national accreditations; updates and approves according to Florida State Regulations. Supports with Board of Governors (BOG) admissions data updates and file submission processes. Provides support in the admission evaluation process for incoming undergraduate students. Reviews official documentation related to transcripts, test scores, updates and approves preliminary evaluations as per State of Florida Regulation and Guidelines. Corresponds with supervisor regarding pending documents throughout the review process via email, phone. Provides customer service to students via salesforce communication platform and University staff as it relates to admission evaluation questions via email, phone or in person. Supports Admissions Operation leadership with BOG file data updates; collaborates with Admissions Operations Manager to improve BOG data file processes and resolve BOG errors in preparation for file submission. Verifies accreditation information through various resources such as the internal and external research databases of our Student information systems. Maintains confidentiality regarding data/information accessed for purposes of the residency evaluation. Manages a daily query and workflow of pending student cases via ImageNow system. Maintains and updates student records in University's PeopleSoft system as well as through our CRM (Salesforce). Assists the leadership with peak and operations related tasks/projects assigned pertaining to Admission Operations Processing. Performs other related duties as required or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. Minimum Qualifications
Bachelor's degree and two (2) years of related experience. Desired Qualifications
Experience using PeopleSoft or similar systems. Two years of higher education experience. Experience with academic advising, credit evaluations, or degree auditing. Job Category
Administrative Advertised Salary
$36,000 Work Schedule
Begin time: 8:30 AM End time: 5:00 PM Pre-Employment Requirements
Expanded Background Check Equal Employment Opportunity
FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.
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Provides support and customer service throughout the initial admission evaluation process for incoming undergraduate students. Reviews documentation related to academic credential evaluations and national accreditations; updates and approves according to Florida State Regulations. Supports with Board of Governors (BOG) admissions data updates and file submission processes. Provides support in the admission evaluation process for incoming undergraduate students. Reviews official documentation related to transcripts, test scores, updates and approves preliminary evaluations as per State of Florida Regulation and Guidelines. Corresponds with supervisor regarding pending documents throughout the review process via email, phone. Provides customer service to students via salesforce communication platform and University staff as it relates to admission evaluation questions via email, phone or in person. Supports Admissions Operation leadership with BOG file data updates; collaborates with Admissions Operations Manager to improve BOG data file processes and resolve BOG errors in preparation for file submission. Verifies accreditation information through various resources such as the internal and external research databases of our Student information systems. Maintains confidentiality regarding data/information accessed for purposes of the residency evaluation. Manages a daily query and workflow of pending student cases via ImageNow system. Maintains and updates student records in University's PeopleSoft system as well as through our CRM (Salesforce). Assists the leadership with peak and operations related tasks/projects assigned pertaining to Admission Operations Processing. Performs other related duties as required or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. Minimum Qualifications
Bachelor's degree and two (2) years of related experience. Desired Qualifications
Experience using PeopleSoft or similar systems. Two years of higher education experience. Experience with academic advising, credit evaluations, or degree auditing. Job Category
Administrative Advertised Salary
$36,000 Work Schedule
Begin time: 8:30 AM End time: 5:00 PM Pre-Employment Requirements
Expanded Background Check Equal Employment Opportunity
FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.
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