University of Washington
Hospital Communications Representative/Telecom Dispatcher/PBX
University of Washington, Seattle, Washington, us, 98127
Hospital Communications Representative/Telecom Dispatcher/PBX
UW Medicine has an outstanding opportunity for a
Hospital Communications Representative/Telecom Dispatcher/PBX . Work Schedule 16 hours per week Friday and Saturday, 10:30pm - 7:00am Night Shift Position Highlights
Bringing a friendly voice to connect callers to their destination as part of patient and family centered care at UW Medicine. Provide prompt courteous service using excellent communication skills with internal and external customers. Be part of a team dedicated to supporting UW Medicine where Patients Are First. Department Description
UW Medicine Telecom Team provides 24/7 coverage answering the UWMC and Harborview Medical Center switchboards. We value excellent customer service, timely response, accurate dispatch and paging, and courteous processing of calls. We receive and route calls for patients, families, and staff. Primary Job Responsibilities
Answer all incoming calls to the medical centers’ main telephone numbers. Transfer external and internal calls. Provide visitor information and general customer service reception. Receive and dispatch all emergency communication calls, including trauma codes, code blue, and other medical emergencies. Paging services for patients, staff, and medical providers. Monitor and respond to alarms. Requirements
High School Diploma or GED; AND one year of experience as a Telephone Communications Operator or equivalent. Six months of additional qualifying experience may substitute for required education. Excellent customer service skills. Ability to work in a team setting. Computer skills, including competent keyboard abilities. Equivalent education and/or experience may substitute for minimum qualifications, except when there are legal requirements (license, certification, and/or registration). About UW Medicine
UW Medicine is Washington’s health system that includes a top-rated medical school and an internationally recognized research center. Our mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care, and preparing tomorrow’s physicians, scientists, and other health professionals. We strive for a respectful, welcoming environment where patients, families, students and colleagues are valued. Compensation, Benefits and Details
Pay Range Minimum: $44,100.00 annual Pay Range Maximum: $54,300.00 annual Night Shift Premium: $1.50/hour Benefits information: see benefits for temporary/per diem and less-than-half-time positions. Shift: Night Shift FTE: 40.00% Union/Bargaining Unit: SEIU Local 925 Nonsupervisory Equal Opportunity
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. For disability accommodation requests, contact the Disability Services Office at 206-543-6450 or dso@uw.edu. Applicants may be required to disclose substantiated findings or current investigations related to sexual misconduct as per Washington state law. Join our team and help make life healthier for everyone in our community.
#J-18808-Ljbffr
UW Medicine has an outstanding opportunity for a
Hospital Communications Representative/Telecom Dispatcher/PBX . Work Schedule 16 hours per week Friday and Saturday, 10:30pm - 7:00am Night Shift Position Highlights
Bringing a friendly voice to connect callers to their destination as part of patient and family centered care at UW Medicine. Provide prompt courteous service using excellent communication skills with internal and external customers. Be part of a team dedicated to supporting UW Medicine where Patients Are First. Department Description
UW Medicine Telecom Team provides 24/7 coverage answering the UWMC and Harborview Medical Center switchboards. We value excellent customer service, timely response, accurate dispatch and paging, and courteous processing of calls. We receive and route calls for patients, families, and staff. Primary Job Responsibilities
Answer all incoming calls to the medical centers’ main telephone numbers. Transfer external and internal calls. Provide visitor information and general customer service reception. Receive and dispatch all emergency communication calls, including trauma codes, code blue, and other medical emergencies. Paging services for patients, staff, and medical providers. Monitor and respond to alarms. Requirements
High School Diploma or GED; AND one year of experience as a Telephone Communications Operator or equivalent. Six months of additional qualifying experience may substitute for required education. Excellent customer service skills. Ability to work in a team setting. Computer skills, including competent keyboard abilities. Equivalent education and/or experience may substitute for minimum qualifications, except when there are legal requirements (license, certification, and/or registration). About UW Medicine
UW Medicine is Washington’s health system that includes a top-rated medical school and an internationally recognized research center. Our mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care, and preparing tomorrow’s physicians, scientists, and other health professionals. We strive for a respectful, welcoming environment where patients, families, students and colleagues are valued. Compensation, Benefits and Details
Pay Range Minimum: $44,100.00 annual Pay Range Maximum: $54,300.00 annual Night Shift Premium: $1.50/hour Benefits information: see benefits for temporary/per diem and less-than-half-time positions. Shift: Night Shift FTE: 40.00% Union/Bargaining Unit: SEIU Local 925 Nonsupervisory Equal Opportunity
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. For disability accommodation requests, contact the Disability Services Office at 206-543-6450 or dso@uw.edu. Applicants may be required to disclose substantiated findings or current investigations related to sexual misconduct as per Washington state law. Join our team and help make life healthier for everyone in our community.
#J-18808-Ljbffr