Services for the UnderServed
Assistant Program Director will provide supervision to Respite Peer Specialist and Senior Peer specialist and coordinate the day-to-day operation including promoting the safety, well-being and guest’s comfort. In the absence of the Program Director the Assistant Program Director will supervise all program staff in conjunction with the Regional Director.
Essential Duties & Responsibilities:
Familiar with OMH regulations and scope. Provides direct supervision of all program staff and report necessary follow ups to the Program Director. Establish connections with MCO’s regarding notification sheets, follow ups, clinicals and discharge clinicals for client stay. In the absence of the program director, the assistant director is responsible to assist with completion of guest’s service plans and overseeing all daily operations. Coordinates weekly Utilization reviews with the management team and submit report and recommendations to The Program Director and Regional Director. Responsible for coordination with referring provider as needed. Participates in Guest’s discharge planning, collateral contact and safety planning. Provides emergency and relief coverage as necessary. May represent agency and Program with community outreaches and presentations. Prepares reports such as billing, physical plant reports, food and supplies order report and service authorization report. Responsible for ensuring the safety and security of all program guest and staff by reporting damages and necessary upgrades in a timely manner and inform the Program director of any concerns. Ensure completion of utilization reviews, guest surveys, community meetings, outreaches, food and supplies order, fire drills, progress notes, follow-ups, supervisions, outreaches, chart reviews and accurate documentation is done by appropriate staff members. Ensuring the program is always audit ready. Participates in team meetings to ensure guest’s safety planning, goal attainment, collateral contact and discharge planning for each guest to ensure their wellness. Provides emergency and relief coverage as necessary. On-Call 24 hrs a day / 7 days a week May represent agency and Program with community outreaches and presentations. Prepare weekly and monthly reports for the Program director, including any problems, proposals for changes in policies, program design, guest reviews and bed utilization reports. Ensure daily operations are managed and staff workflow meets the Program’s requirements. Secure full occupancy of the Supportive Crisis Stabilization Center to meet the LOS (Length of stay) requirements. Complete staff timesheet weekly and approve vacation and time off requests, when needed Review policies bi-monthly to ensure program compliance Provide staff trainings and in-services as needed to promote job effectiveness and performance. Qualifications:
Master’s degree with minimal five years of management experience working in a social service or behavioral health. Must have a license that aligns with the master’s degree of study. (LMSW, LPC, etc). Experience working with people diagnosed with mental illness and people struggling with substance use and co-Occurring disorder. Experience working within a respite/residential or crisis 24 hr. program Effective written and oral communication skills. Ability to provide in-service trainings to program staff Computer literacy skills (Excel, Teams, Windows, Outlook) Experience working with children/youth and /or Families Ability to work evenings and/ or weekends Knowledge of substance use and mental illness as it relates to working with families, Youth/children and adults. Effective interpersonal and written communication skills and ability to work as a member of an interdisciplinary team; able to relate with diverse staff; customer service focus in interactions with diverse client population. Ability to review clinical notes within appropriate timelines Preferred Qualifications & Skills:
CASAC / CASAC-T Strong leadership abilities and skills Effective Communication skills Cultural Competence Company Overview:
S:US IS AN EQUAL OPPORTUNITY EMPLOYER. We’re proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more. S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
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Familiar with OMH regulations and scope. Provides direct supervision of all program staff and report necessary follow ups to the Program Director. Establish connections with MCO’s regarding notification sheets, follow ups, clinicals and discharge clinicals for client stay. In the absence of the program director, the assistant director is responsible to assist with completion of guest’s service plans and overseeing all daily operations. Coordinates weekly Utilization reviews with the management team and submit report and recommendations to The Program Director and Regional Director. Responsible for coordination with referring provider as needed. Participates in Guest’s discharge planning, collateral contact and safety planning. Provides emergency and relief coverage as necessary. May represent agency and Program with community outreaches and presentations. Prepares reports such as billing, physical plant reports, food and supplies order report and service authorization report. Responsible for ensuring the safety and security of all program guest and staff by reporting damages and necessary upgrades in a timely manner and inform the Program director of any concerns. Ensure completion of utilization reviews, guest surveys, community meetings, outreaches, food and supplies order, fire drills, progress notes, follow-ups, supervisions, outreaches, chart reviews and accurate documentation is done by appropriate staff members. Ensuring the program is always audit ready. Participates in team meetings to ensure guest’s safety planning, goal attainment, collateral contact and discharge planning for each guest to ensure their wellness. Provides emergency and relief coverage as necessary. On-Call 24 hrs a day / 7 days a week May represent agency and Program with community outreaches and presentations. Prepare weekly and monthly reports for the Program director, including any problems, proposals for changes in policies, program design, guest reviews and bed utilization reports. Ensure daily operations are managed and staff workflow meets the Program’s requirements. Secure full occupancy of the Supportive Crisis Stabilization Center to meet the LOS (Length of stay) requirements. Complete staff timesheet weekly and approve vacation and time off requests, when needed Review policies bi-monthly to ensure program compliance Provide staff trainings and in-services as needed to promote job effectiveness and performance. Qualifications:
Master’s degree with minimal five years of management experience working in a social service or behavioral health. Must have a license that aligns with the master’s degree of study. (LMSW, LPC, etc). Experience working with people diagnosed with mental illness and people struggling with substance use and co-Occurring disorder. Experience working within a respite/residential or crisis 24 hr. program Effective written and oral communication skills. Ability to provide in-service trainings to program staff Computer literacy skills (Excel, Teams, Windows, Outlook) Experience working with children/youth and /or Families Ability to work evenings and/ or weekends Knowledge of substance use and mental illness as it relates to working with families, Youth/children and adults. Effective interpersonal and written communication skills and ability to work as a member of an interdisciplinary team; able to relate with diverse staff; customer service focus in interactions with diverse client population. Ability to review clinical notes within appropriate timelines Preferred Qualifications & Skills:
CASAC / CASAC-T Strong leadership abilities and skills Effective Communication skills Cultural Competence Company Overview:
S:US IS AN EQUAL OPPORTUNITY EMPLOYER. We’re proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more. S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
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