BECU
Overview
Join to apply for the
Staff Solutions Architect
role at
BECU . BECU is a financial institution with 1.5 million members and over $30 billion in managed assets. Our philosophy is "people helping people" and we focus on serving our members, communities, and each other. This is a purpose‑driven organization where your work makes a real difference. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. Pay range
The Target Pay Range for this position is $167,500.00-$204,600.00 annually. The full pay range is $129,800.00 - $242,200.00 annually. Compensation decisions consider relevant job-related skills, experience, and education or training. If an offer is made, individual qualifications will be considered. In addition to salary, incentives are available and are performance-based and vary by role. Benefits
Employees and eligible family members have access to medical, dental, vision, and life insurance. Disability and AD&D insurance are provided. Flexible spending accounts (health care and dependent care) and health savings accounts are offered. Employees may enroll in the company’s 401(k) plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off per pay period (up to 160 PTO hours per year) and receive ten paid holidays per calendar year. Details regarding BECU Benefits are available here. Impact You’ll Make As a Staff Solutions Architect at BECU, you’ll lead the architecture behind our digital and contact center platforms, influencing the modernization of the Contact Center as a Service (CCaaS) ecosystem, streamlining tools for agents, and enhancing member experiences. You’ll collaborate across business units to design scalable, reliable solutions that support mobile banking, CRM, and digital experience initiatives. Your work will shape the future of BECU’s technology landscape, driving innovation and strategic alignment. Residency and work arrangements
To join our dynamic team, candidates must reside in WA, OR, ID, AZ, TX, GA, or SC. If you’re in Washington state and within reasonable driving distance from Tukwila, you’ll come to HQ on Tuesdays and Wednesdays. Remote work is available for those outside commute distance in approved locations. Remote or onsite, you’ll be fully engaged in our collaborative environment. What You’ll Do
Architect Strategic Solutions: Lead design and development of scalable, reliable technology solutions aligned with BECU’s business and strategic goals. Create Solution Artifacts: Develop conceptual and logical architecture visuals to guide delivery teams and support digital product development. Drive CCaaS Transformation: Provide architectural leadership for modernization of the contact center ecosystem, integrating 30–50 disparate applications into a streamlined platform. Support Digital Platforms: Contribute to rearchitecture of mobile and online banking systems to enhance member-facing digital experiences. Integrate CRM Systems: Collaborate with retail and marketing to support CRM platforms like Pega and drive cross-functional initiatives. Mentor and Guide: Provide technical leadership and mentorship to Solutions Architects and project teams, ensuring alignment with architectural standards. Collaborate Across Teams: Partner with stakeholders in marketing, retail, and contact center operations to align architecture with business capabilities. Engage with Emerging Tech: Participate in vendor demos and discussions around Gen AI, chatbots, and conversational AI tools to inform strategic decisions. Establish Standards: Define and manage domain-specific architecture standards, processes, and constraints across the organization. Champion Innovation: Stay ahead of industry trends and emerging technologies, identifying opportunities for innovation and improvement. This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued and your growth is continually fostered. What You’ll Gain
Strategic Impact: Influence major transformation initiatives like CCaaS and digital banking platforms that directly affect member experience. Cross-Functional Collaboration: Work with diverse teams across marketing, retail, and technology to drive enterprise-wide solutions. Innovation Exposure: Engage with cutting-edge technologies including Gen AI, chatbots, and conversational AI. Leadership Opportunity: Mentor peers and shape architectural standards that guide BECU’s technology future. Growth & Autonomy: Operate independently while contributing meaningfully to high-visibility projects with measurable outcomes. Qualifications
Minimum Qualifications
Bachelor’s degree in computer science, information security, or a related field, or equivalent work experience. Minimum 7 years of experience designing and implementing technology architectures. Experience managing delivery of multiple simultaneous complex technology solutions. Demonstrated experience in cloud-native technology including microservice architecture, RESTful APIs, scalable designs, and digital platforms. Comprehensive knowledge of technologies and supplier capabilities with large infrastructure/systems implementation. In-depth knowledge of modern technology service architecture including hosting, security, IAM, access control, monitoring, IaaS/PaaS/SaaS, and containers. Familiarity with Microsoft infrastructure and solution stacks in on-premise, cloud, and hybrid environments. Deep understanding of Lean/Agile/Scrum methodologies; scaled agile experience such as SAFe. Certification in LEAN, Agile/Scrum, or ITIL principles (highly preferred). Working knowledge of architectural frameworks such as The Open Group, NIST, ISO 19xxx, BizBok, or Gartner. Proven ability to cultivate strong relationships across organizational levels. Excellent organizational, problem-solving, and negotiation skills. Proficient verbal and written communication skills. Strong facilitation and presentation skills. Desired Qualifications
Experience with chatbots, conversational AI, and orchestration tools. Familiarity with CRM platforms like Pega. Prior work in banking, retail commerce, or other domains with external-facing digital systems. Hands-on experience with front-end frameworks and building member-facing applications. Exposure to Gen AI / Agentic AI technologies (certifications or hands-on experience preferred). Join the Journey
Ready to make an indelible impact? Eager to be part of a collaborative and innovative team where your ideas and contributions fuel growth and success at BECU? EEO Statement
BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Engineering and Information Technology Industries: Banking, Financial Services, and Non-profit Organizations Referrals increase your chances of interviewing at BECU. Get notified about new Solutions Architect jobs in Washington, United States.
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Join to apply for the
Staff Solutions Architect
role at
BECU . BECU is a financial institution with 1.5 million members and over $30 billion in managed assets. Our philosophy is "people helping people" and we focus on serving our members, communities, and each other. This is a purpose‑driven organization where your work makes a real difference. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. Pay range
The Target Pay Range for this position is $167,500.00-$204,600.00 annually. The full pay range is $129,800.00 - $242,200.00 annually. Compensation decisions consider relevant job-related skills, experience, and education or training. If an offer is made, individual qualifications will be considered. In addition to salary, incentives are available and are performance-based and vary by role. Benefits
Employees and eligible family members have access to medical, dental, vision, and life insurance. Disability and AD&D insurance are provided. Flexible spending accounts (health care and dependent care) and health savings accounts are offered. Employees may enroll in the company’s 401(k) plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off per pay period (up to 160 PTO hours per year) and receive ten paid holidays per calendar year. Details regarding BECU Benefits are available here. Impact You’ll Make As a Staff Solutions Architect at BECU, you’ll lead the architecture behind our digital and contact center platforms, influencing the modernization of the Contact Center as a Service (CCaaS) ecosystem, streamlining tools for agents, and enhancing member experiences. You’ll collaborate across business units to design scalable, reliable solutions that support mobile banking, CRM, and digital experience initiatives. Your work will shape the future of BECU’s technology landscape, driving innovation and strategic alignment. Residency and work arrangements
To join our dynamic team, candidates must reside in WA, OR, ID, AZ, TX, GA, or SC. If you’re in Washington state and within reasonable driving distance from Tukwila, you’ll come to HQ on Tuesdays and Wednesdays. Remote work is available for those outside commute distance in approved locations. Remote or onsite, you’ll be fully engaged in our collaborative environment. What You’ll Do
Architect Strategic Solutions: Lead design and development of scalable, reliable technology solutions aligned with BECU’s business and strategic goals. Create Solution Artifacts: Develop conceptual and logical architecture visuals to guide delivery teams and support digital product development. Drive CCaaS Transformation: Provide architectural leadership for modernization of the contact center ecosystem, integrating 30–50 disparate applications into a streamlined platform. Support Digital Platforms: Contribute to rearchitecture of mobile and online banking systems to enhance member-facing digital experiences. Integrate CRM Systems: Collaborate with retail and marketing to support CRM platforms like Pega and drive cross-functional initiatives. Mentor and Guide: Provide technical leadership and mentorship to Solutions Architects and project teams, ensuring alignment with architectural standards. Collaborate Across Teams: Partner with stakeholders in marketing, retail, and contact center operations to align architecture with business capabilities. Engage with Emerging Tech: Participate in vendor demos and discussions around Gen AI, chatbots, and conversational AI tools to inform strategic decisions. Establish Standards: Define and manage domain-specific architecture standards, processes, and constraints across the organization. Champion Innovation: Stay ahead of industry trends and emerging technologies, identifying opportunities for innovation and improvement. This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued and your growth is continually fostered. What You’ll Gain
Strategic Impact: Influence major transformation initiatives like CCaaS and digital banking platforms that directly affect member experience. Cross-Functional Collaboration: Work with diverse teams across marketing, retail, and technology to drive enterprise-wide solutions. Innovation Exposure: Engage with cutting-edge technologies including Gen AI, chatbots, and conversational AI. Leadership Opportunity: Mentor peers and shape architectural standards that guide BECU’s technology future. Growth & Autonomy: Operate independently while contributing meaningfully to high-visibility projects with measurable outcomes. Qualifications
Minimum Qualifications
Bachelor’s degree in computer science, information security, or a related field, or equivalent work experience. Minimum 7 years of experience designing and implementing technology architectures. Experience managing delivery of multiple simultaneous complex technology solutions. Demonstrated experience in cloud-native technology including microservice architecture, RESTful APIs, scalable designs, and digital platforms. Comprehensive knowledge of technologies and supplier capabilities with large infrastructure/systems implementation. In-depth knowledge of modern technology service architecture including hosting, security, IAM, access control, monitoring, IaaS/PaaS/SaaS, and containers. Familiarity with Microsoft infrastructure and solution stacks in on-premise, cloud, and hybrid environments. Deep understanding of Lean/Agile/Scrum methodologies; scaled agile experience such as SAFe. Certification in LEAN, Agile/Scrum, or ITIL principles (highly preferred). Working knowledge of architectural frameworks such as The Open Group, NIST, ISO 19xxx, BizBok, or Gartner. Proven ability to cultivate strong relationships across organizational levels. Excellent organizational, problem-solving, and negotiation skills. Proficient verbal and written communication skills. Strong facilitation and presentation skills. Desired Qualifications
Experience with chatbots, conversational AI, and orchestration tools. Familiarity with CRM platforms like Pega. Prior work in banking, retail commerce, or other domains with external-facing digital systems. Hands-on experience with front-end frameworks and building member-facing applications. Exposure to Gen AI / Agentic AI technologies (certifications or hands-on experience preferred). Join the Journey
Ready to make an indelible impact? Eager to be part of a collaborative and innovative team where your ideas and contributions fuel growth and success at BECU? EEO Statement
BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Engineering and Information Technology Industries: Banking, Financial Services, and Non-profit Organizations Referrals increase your chances of interviewing at BECU. Get notified about new Solutions Architect jobs in Washington, United States.
#J-18808-Ljbffr