Unit Director, Benioff Children's Hospital Emergency Department

Reporting to the UCSF Benioff Children's ED & Trauma Services Administrative Service Line Director, the Unit Director of the UCSF Benioff Children's Hospital Oakland Emergency Department (ED) has 24-hour responsibility of the department and management of nursing and ancillary personnel, and patient care in the Emergency Department. This role contributes to the nursing services and the clinical enterprise through support of philosophy, objectives, and educational efforts. Provides administrative leadership and direction to the department including planning, directing, financial performance, performance improvement, quality improvement, human resource management, evaluation of care, and service initiatives. Provide 24/7 leadership and oversight for the operations of the UCSF Benioff Children's Hospital Oakland. Ensure compliance with all regulatory, quality, and safety standards (e.g., The Joint Commission, CMS, state and local regulations). Develop, implement, and evaluate policies and procedures that support effective and efficient clinical practice. Promote a culture of excellence in pediatric emergency care through staff engagement, accountability, and evidence-based practice. Manage department budget, including staffing, supplies, and capital resources; ensure financial performance aligns with targets. Collaborate with physician leadership to optimize patient throughput, quality of care, and family satisfaction. Recruit, develop, mentor, and retain a high-performing multidisciplinary team, including nurses, and support staff. Lead quality improvement initiatives, including monitoring and improving clinical outcomes, patient experience, and operational metrics. Serve as a liaison between the UCSF Benioff Children's Hospital Oakland and other hospital departments, ensuring coordinated care and communication. Champion staff education, professional development, and training in pediatric emergency nursing. Respond to critical incidents, patient or family concerns, and staff issues with professionalism and urgency. Serve as subject matter expert and operational leader for all activities related to the hospital helipad, ensuring safe, efficient, and compliant air transport operations The Unit Director works closely with the inter-professional team and represents UCSF Health / BCH Pediatric Services for specific projects or initiatives at local hospitals or community agencies and serves as a liaison for local and regional emergencies. This role strives for superior performance by consistently providing a product of service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. As a customer-focused team member, this person must be accessible, adaptable, knowledgeable, and responsive. This role actively supports UCSF's overall PRIDE values and mission to deliver high-quality patient care, advance teaching, and promote innovative research. The salary range for this position is $253,900 - $269,400 (Annual Rate). For more information on benefits and total compensation, please visit the UC website.

#J-18808-Ljbffr