University of Arizona is hiring: Online Program Manager in Tucson

Online Program Manager

Posting Number
req24026

Department
Online Initiatives

Department Website Link
https://online.arizona.edu/

Location
Main Campus

Address
Tucson, AZ USA

Position Highlights

This position guides campus partners through the development, maintenance, and onboarding of online academic programs, certificates, and courses. It is responsible for managing both new and existing programs within the portfolio, ensuring smooth administrative processes, and maintaining transparency between Arizona Online and campus stakeholders. The role collects and analyzes enrollment and forecasting data, manages course development workflows, and provides ongoing program maintenance to support institutional goals. The Academic Program Officer II ensures that academic partners have the resources and implementation support necessary to successfully transition and sustain their programs in the fully online modality.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities

• Collects and analyzes enrollment and forecasting data to assess and evaluate program effectiveness.
• Utilizes UAccess analytics and related reporting tools to support data-driven decision making by the leadership team.
• Guides campus partners through the process of onboarding new online courses, certificates, and degree programs.
• Coordinates and plans the administration and operation of academic programs, including policy development, budgeting, cost negotiation, expenditure forecasting, and resource allocation.
• Ensures timely and efficient implementation of new program in alignment with Arizona Online standards and processes.
• Builds and sustains relationships with internal and external partners to ensure administrative processes are completed accurately and efficiently.
• Creates best practice guides, web content, and other resources to inform and support campus partners.
• Manages existing programs in the portfolio, providing ongoing maintenance, updates, and troubleshooting to ensure continues success and alignment with institutional priorities.

Knowledge, Skills, and Abilities:

• Ability to collect, interpret, and apply enrollment and forecasting data to inform program decision-making.
• Skill in coordinating and managing the administration of academic programs, including budgeting, policy implementation, and resource allocation.
• Ability to manage academic processes and workflows effectively.
• Strong collaboration and relationship-building skills to work with faculty, staff, and campus partners.
• Ability to balance multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail.
• Skill in preparing and delivering clear, concise reports and presentations to support program goals and leadership decisions.
• Ability to anticipate challenges and develop effective solutions.
• Critical thinking skills.

Minimum Qualifications

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.
• Minimum of 3 years of relevant work experience, or equivalent combination of education and work experience.

Preferred Qualifications

• Experience with higher education policies, structures and practices, particularly in online learning and program management.
• Experience working with university administrative systems such as UAccess Student, UAccess Analytics, and schedule of classes/RCS processes.
• Experience developing professional resources, including best practice guides, web content, or program documentation.

FLSA
Exempt

Full Time/Part Time
Full Time

Number of Hours Worked per Week
40

Job FTE
1.0

Work Calendar
Fiscal

Job Category
Academic Administration

Benefits Eligible
Yes - Full Benefits

Rate of Pay
$65,687-$85,393

Compensation Type
salary at 1.0 full-time equivalency (FTE)

Grade
9

Compensation Guidance
The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

Career Stream and Level
PC2

Job Family
Academic Program Mgmt

Job Function
Academic Administration

Type of criminal background check required:
Name-based criminal background check (non-security sensitive)

Number of Vacancies
1

Target Hire Date

Expected End Date

Contact Information for Candidates
Neda Fletcher, Assistant Director, Academic Programs and Strategic Initiatives | neda@arizona.edu

Open Date
10/2/2025

Open Until Filled
Yes

Documents Needed to Apply
Resume and Cover Letter

Special Instructions to Applicant

Notice of Availability of the Annual Security and Fire Safety Report
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses.Thesereports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.