Saint Joseph Mercy Health System is hiring: Phlebotomist in Livonia

Overview

An Opportunity to Join our Remarkable Care as Phlebotomist in the Specimen Processing Department awaits YOU.

Responsibilities

• Performs phlebotomy on both outpatient and inpatients, including venipuncture, capillary puncture, infant heel sticks, and urine collection with proper patient identification and customer service.
• Performs specimen processing, data entry in the electronic medical record system, and other pre-analytic functions; obtains accurate patient demographic and insurance information.
• Registers outpatients in the hospital EMR (EPIC) and determines preliminary patient or insurance payment obligation.
• Troubleshoots problems related to missing specimens and discrepancies between specimens and orders.
• Acts as a representative of the department; communicates with patients and physician offices following departmental policies.
• Uses good judgment to decide when to contact a Medical Laboratory Scientist, Manager, or Pathologist.
• Maintains knowledge of patient preparation and specimen collection requirements; accesses online sources as needed.
• May utilize a glucometer or perform waived urine testing prior to administration of glucola.
• Works with minimal supervision and may travel to other phlebotomy service centers.
• Completes specimen handling and processing (centrifugation, aliquoting, pH adjustments for 24-hour urine if required).
• Maintains supply levels, cleanliness, and assists in training new employees and students.
• Completes continuing education documents and mandatory training; performs routine quality control of equipment.
• Maintains confidentiality per HIPAA and hospital policies; upholds mission and values; ensures safety and reports hazards.

Qualifications

• Education: High school diploma or equivalent required. Phlebotomy, medical assistant, or patient care technician training preferred. Prior phlebotomy experience preferred.
• Experience: Previous medical/lab experience preferred.
• Skills: Ability to follow written and verbal instructions; strong interpersonal and communication skills; attention to detail; ability to stand for approximately 60% of work time; organizational skills; computer literacy.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. We are an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Location: Livonia, MI