Receptionist Job at Asbury Communities, Inc. in Tampa

Overview

Plymouth Physical Therapy Specialists is looking for a professional, friendly and organized front desk receptionist to join our growing team. Our ideal candidate will be detail-oriented, able to handle a multi-line phone system, and multi-task in a fast-paced environment, all while maintaining a welcoming presence with patients as the first greeter. The position will involve customer service, insurance verification, data entry, and overseeing day-to-day operations.

Responsibilities

• Obtains and enters new patient demographics; updates patient information as necessary in the computer system to maintain accuracy for billing.
• Obtains insurance information as required by office policies.
• Verifies insurance benefits and obtains authorizations as needed to process patients for services.
• Collects all co-pays and balances as required by office policies.
• Reviews all forms for accuracy and completion according to office policies.
• Schedules patient appointments at check-out.
• Answers phones and transfers to appropriate staff.
• Maintains a clean and orderly waiting area.
• Adheres to HIPAA regulations and guidelines.
• Completes additional tasks to assist the Director and Practice Manager as necessary.

Qualifications

• Computer proficiency
• Effective organization skills and problem-solving skills
• Excellent customer service skills, interpersonal and communication skills
• High level of accuracy and attention to detail
• Ability to work effectively independently as well as within a team
• Ability to multitask and prioritize responsibilities

Additional Information

Hours

• 20-30 hours per week
• Clinic hours are from 6 AM to 7 PM
• Some Saturdays may be required

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Physical, Occupational and Speech Therapists