Lifepoint Health®
Lifepoint Health® is hiring: Unit Secretary in Eugene
Lifepoint Health®, Eugene, OR, United States, 97403
Overview
The Unit Secretary provides administrative support for scheduling, admitting, medical records, discharge planning, and secretarial functions for the department as well as limited patient related activities for the following patient populations: Adolescent (12 - 18 years), Adult (18 - 65 years) and Geriatric (65 and over), and occasionally, Neonate/Infant (birth - 1 year), and Pediatric (1-12 years). Functions in a multi-skilled environment that requires application of customer service clerical skills with some patient related activities.
Responsibilities
- Demonstrates understanding of hospital/departmental specific policies and procedures.
- Greets and escorts patients/families/visitors to appropriate areas of the hospital.
- Understands patient safety procedures including those related to restraints, seizures and fall precautions.
- Adheres to patient safety procedures when involved in patient transport.
- Assists in the discharge planning process by collecting appropriate information, communicating with appropriate agencies and scheduling procedures on assignments.
- Schedules an admission, creates a reservation and assigns a bed on the system if appropriate.
- Responds to patient call lights and triages simple versus complex requests; may assist licensed staff and CNAs as directed.
- Performs basic guest relation tasks such as arranging guest trays, collecting, securing or locating patient valuables, providing consent forms, and making arrangements for family accommodations.
Qualifications
- Education: High School Diploma or GED
- Ability to work with minimum supervisory guidance and exercise independent judgment (anticipates needs before they arise)